Showing questions tagged: اعرض كل الأسئلة
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disappearing add-ons

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappea… (read more)

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappeared! this is not the first time. what can do i, how can install it to prevent it does not happen again?

Asked by Slawomir Dzwonek 1 year ago

Answered by cor-el 1 year ago

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Missing Window and tabs, not in history

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have… (read more)

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have not restarted Firefox, let alone my computer since the last time the window was seen (about half an hour ago). It's not in my Alt+Tab tray hiding. I don't even remember closing the tab--though it's possible my keyboard double pressed when I was closing another window. (It's old and has a tendency to double hit keys). But now I have lost a window with at least 20 tabs open--mostly things i had yet to deal with and don't remember the URL to get back to it.

What use is my history and ability to reopen accidentally closed windows if everything just disappears from it within half an hour after the window could've been closed?

I would prefer to keep most of my browsing on Firefox, but I can't constitute that if I'm going to lose months worth of saved tabs randomly.

Asked by tibursio 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox 2FA will not accept 6-digit codes

I have tried both Google Authenticator and Guardian for use with Mozilla 2FA. I have tried scanning the QR code on my PC multiple times on each authentication app and ret… (read more)

I have tried both Google Authenticator and Guardian for use with Mozilla 2FA. I have tried scanning the QR code on my PC multiple times on each authentication app and retrieving multiple codes each time, but all entries stated "incorrect 6 digit code" on my PC to enable 2FA. I am not sure how this is not working. Both authenticator apps identified my correct login email address associated with my Mozilla account so I know it must have something to do with whatever is happening on the back end at Mozilla for my account.

Also, I have read a few posts in the Mozilla support knowledgebase regarding this very same issue, but did not see any resolution. I would really like to have 2FA. Can someone please contact me about this?

Asked by HBound 1 year ago

Answered by Balázs Meskó 1 year ago

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Popup dialog never works right in Firefox, dialog is blank (no content) in Firefox....works fine in Brave browser

A required site I need to use for work has a popup dialog box that never works right in Firefox, the popup dialog shows up as a blank box or doesn't popup at all in Firef… (read more)

A required site I need to use for work has a popup dialog box that never works right in Firefox, the popup dialog shows up as a blank box or doesn't popup at all in Firefox. I must print what is supposed to be there in that dialog box. It's been like this for a couple of years now. I've tried everything imaginable and searched high and low for the fix. I have had this particular site set as an exception to popups blocking, and then I also set it to have all popups unblocked. Still doesn't work either way. I have to use the site in Brave instead, and it's the only way I can get what I need done. I used to love Firefox SO much, I used it exclusively. But it has undergone some unpleasant changes recently, such as hiding my open tabs on my iphone. Because of these issues I find myself using other browsers more and more.

Asked by Jo 1 year ago

Answered by Jo 1 year ago

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Button on the top right of Firefox window

Hi Today I updated Firefox to version 106.0 and I can't get rid of the "arrow button" from top right (screenshot attached - near the minimize button, I marked it). The fu… (read more)

Hi Today I updated Firefox to version 106.0 and I can't get rid of the "arrow button" from top right (screenshot attached - near the minimize button, I marked it). The function of this button is clear for me - tabs management. But I can manage my tabs without special button for it. I want to remove it. I tried right clicking on it, but the "remove from toolbar" option is unavailable. I tried to customize toolbar, but it won't work either (I can't take it from te toolbar).

How to remove this button?

Asked by jormungandrpl 1 year ago

Answered by Terry 1 year ago

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Latest update is unstable on Windows 10

Since updating to the latest version, Firefox crashes constantly. All add-ons disabled, crashes on any website multiple time, crashes in Troubleshooting mode, crashes on … (read more)

Since updating to the latest version, Firefox crashes constantly. All add-ons disabled, crashes on any website multiple time, crashes in Troubleshooting mode, crashes on restart. I've sent in about 10 reports today alone. Firefox is unstable and I'm unfortunately switching to Edge to continue to enjoy the web.

Asked by pem79 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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cannot control or manipulate tabs in Firfox latest version

Hello, I have recently noticed that I am no longer able to move any tabs (reorder, move between windows) in Firefox. I cannot reorder tabs within a window, and once a ta… (read more)

Hello,

I have recently noticed that I am no longer able to move any tabs (reorder, move between windows) in Firefox. I cannot reorder tabs within a window, and once a tab is moved out of the window, it cannot be moved back in. I am currently on the latest version (106.0.2) and am very inconvenienced and looking for a solution. Any help would be greatly appreciated.

Asked by junnishi 1 year ago

Answered by cor-el 1 year ago

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Firefox Snap launches 'open with' error boxes when user/firefox account clicked.

I am having an issue with Firefox snap on Lubuntu 22.10. When I click on the Firefox account user image in the toolbar two error boxes open each time. I have attached an… (read more)

I am having an issue with Firefox snap on Lubuntu 22.10.

When I click on the Firefox account user image in the toolbar two error boxes open each time. I have attached an image of the error box.

Any ideas on where I could start with this?

Asked by Keith 1 year ago

Answered by Keith 1 year ago

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Firefox warns some websites are not safe and doesn't load their CSS

Recently I started a new job and received a laptop, so I've been setting up the laptop with all my stuff, including Firefox. At first I used Firefox's account sync featur… (read more)

Recently I started a new job and received a laptop, so I've been setting up the laptop with all my stuff, including Firefox. At first I used Firefox's account sync feature, but it doesn't sync everything - my extensions' settings (not the extensions I have but what their settings are), my toolbar customization, all the sites I'm logged into, and maybe some other things are not sync'd. So instead I tried a different solution which has worked for me before - copying my profile folder on my PC and pasting it into the laptop. This mostly works, except suddenly Firefox warns that a lot of my company's websites are a potential security risk with the error code SEC_ERROR_UNKNOWN_ISSUER. I can get past this, but the real problem is some of these websites - namely GitHub - don't load any CSS anymore. I can access the site but it's ugly. Normal GitHub works, only my company's GitHub (which has a different URL) doesn't.

If I switch back to the other profile, it works. But I'd really like to avoid having to manually sync up my extension settings and other things. Is there any other way to resolve this? Thanks.

Asked by ederyaviv 1 year ago

Answered by cor-el 1 year ago

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Firefox 106 and outlook web mail

Firefox just updated itself to v106 (x64). Opening Microsoft outlook web mail (https://outlook.office.com/mail/) gives me the opening envelope between 5 & 10 times, … (read more)

Firefox just updated itself to v106 (x64). Opening Microsoft outlook web mail (https://outlook.office.com/mail/) gives me the opening envelope between 5 & 10 times, then an error screen that says "multiple redirects detected". Hitting the 'refresh' link works fine, and no trouble after that, so maybe a sign in issue? Seems to be a new problem; didn't happen yesterday.

Asked by wh.zengerle 1 year ago

Answered by cor-el 1 year ago

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Book Mark history deletion

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had… (read more)

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had been saved in a folder created in Other Bookmarks? I discovered that when you delete a book-mark entry from drop down menu, the same entry is also deleted from its saved location in Other Book Marks. I was trying to reduce number of unsorted entries in drop down menu while saving (and retaining) the same link in the Other Bookmarks section and folder. I want to continue using the sorting and discrete folder saving possible with the Other Bookmark section but clean up the clutter in the unsorted bookmark section.

Asked by nokaoi1 1 year ago

Answered by nokaoi1 1 year ago

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Multiple speakers - one not visible in Google Meet but

I have two audio devices for audio output (speakers) on my PC. One is for music and the other is a Jabra device for conferences. When using Google Meet, only one of the d… (read more)

I have two audio devices for audio output (speakers) on my PC. One is for music and the other is a Jabra device for conferences. When using Google Meet, only one of the devices is available to me (the music speakers). What is strange is that when I am using Zoom or Teams both devices are available and selectable.

Echo cancellation would be better if I could use the Jabra device for Google Meet calls.

I am using Firefox / Windows 11 (Version 10.0.22621 Build 22621).

Thanks in advance!

Asked by constantine1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox Lags While Typing After Last Update

Long story short, it's in the title. After the most-recent update, Firefox has been hanging whenever I type, and I'm right in the middle of typing a novel. The CPU usage … (read more)

Long story short, it's in the title. After the most-recent update, Firefox has been hanging whenever I type, and I'm right in the middle of typing a novel. The CPU usage spikes, according to the Firefox Task Manager, to 300% or MORE just from typing a few words. Even right now, typing this, the screen is sentences behind where I am in my typing. Took an entire minute for the page to catch up. On a single paragraph.

The hanging/lag does not occur when I navigate between pages, stream videos on Youtube or Netflix, or other things which should be about 100x more resource-intensive than typing a few sentences. And yet, that's all that does it.

There are no problems with lag when using Chrome, Discord, or other internet-based programs for typing. There are some issues with my word processor, Open Office Writer, but only when Firefox is open and running too, even though the two don't interact, to my knowledge.

I have followed every step on this page: https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding This page: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems And this page: https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources beyond upgrading my computer, because it is absolutely ridiculous to consider doing that given the circumstances. It's only Firefox having the problem, after all.

In addition, I have reinstalled my keyboard driver, turned off cursor highlighting (it wasn't on, but I enabled it and disabled it again, just in case), and removed any delay in repeat keys in the keyboard config. No difference.

Honestly, I don't know that there's a community-based solution for this, but I'm willing to be wrong about that. I just want to make certain someone more official than myself is aware of the problem.

Thanks in advance, -Tyr

Asked by Tyr 1 year ago

Answered by TyDraniu 1 year ago

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Facebook problem

Suddenly, a few days ago, Facebook does not display properly on my laptop. I have an image attached. I can go to another computer, using Firefox and it's fine. I can use … (read more)

Suddenly, a few days ago, Facebook does not display properly on my laptop. I have an image attached. I can go to another computer, using Firefox and it's fine. I can use Microsoft Edge here on my laptop, and it's fine.. But, here on my laptop, using Firefox. Not good. Other web sites display just fine. Any ideas?

Asked by tom354 1 year ago

Answered by TyDraniu 1 year ago

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"Copy Image" No Longer Works

Currently in Windows 11 running Firefox Version 106.0.5 (64-bit). About three days ago I noticed that I can no longer paste images from Firefox directly into messaging … (read more)

Currently in Windows 11 running Firefox Version 106.0.5 (64-bit).

About three days ago I noticed that I can no longer paste images from Firefox directly into messaging platforms. Didn't think too much about it, until today when I attempted to copy an image from Firefox into a graphics program (Affinity Designer) and what I got instead of the image was a string with the following text:

"C:\Users\squir\AppData\Local\Temp\1659928653877.webp"

I searched online and found that refreshing Firefox should fix the issue. It did not. Attempted to replicate in Chrome and Edge, was able to successfully copy images from both browsers. Attempted to replicate in other graphics programs: With Corel Painter, Inkscape, and Paint I was able to copy-paste from both Chrome and Edge, but not with Firefox.

Once again, I have refreshed Firefox, checked for updates in both the OS and browser, restarted the computer and the problem still persists.

Would appreciate any suggestions as to how I can fix this issue.

Asked by squirrelfire 1 year ago

Answered by jonzn4SUSE 1 year ago

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Firefox View Not Enabled By Default On Update to 106 on Arch Linux

I have recently updated to Firefox 106 on two Arch Linux systems. One of them has Firefox View enabled and working by default, another does not. I looked around and tried… (read more)

I have recently updated to Firefox 106 on two Arch Linux systems. One of them has Firefox View enabled and working by default, another does not. I looked around and tried some options in about:config to enable it, however it did not work and I reverted the changes. I would like to enable Firefox View on this browser as well, and I would like to know how to enable it.

Asked by Harley The Foxy 1 year ago

Answered by cor-el 1 year ago

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After the automatic update (Using 106.0.1) clicking Recently Closed Tabs or Recently Closed Windows does nothing

Is this a known issue for the new update? Whenever I try to click Recently Closed Windows in particular, it just does nothing. It has the grey highlighted bar that shows … (read more)

Is this a known issue for the new update? Whenever I try to click Recently Closed Windows in particular, it just does nothing. It has the grey highlighted bar that shows it wants to do something, but then does nothing. About 1 out of 100 times when i click Recently Closed Tabs, it WILL open to show my recently closed tabs, but generally does the same thing as Recently Closed Windows. I know I have recently closed tabs because I restored session and it is currently showing all my old tabs I had open prior to the update. I also tested to see if my recently closed had just reset by opening a new window and closing it, but it still just does nothing. I use the Recently Closed Windows quite a bit and it's quite irritating that it appears to be broken.

Asked by illyasviel101 1 year ago

Answered by illyasviel101 1 year ago

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Firefox browser force search

I created a few virtual hosts and sites on my local machine and this is working perfectly. Problem is with Firefox, when I enter non-existant url in address bar, Firefox… (read more)

I created a few virtual hosts and sites on my local machine and this is working perfectly.

Problem is with Firefox, when I enter non-existant url in address bar, Firefox force me to search and don't let me to open the url, but I need to go to this url for testing, developing, etc...

Any solution?

Asked by Aleksandar 1 year ago

Answered by Aleksandar 1 year ago