Unable to update Firefox browser

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version do… (read more)

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version doesn't change. If I go to settings and click on "Check for Updates" is comes back and says Failed to Check for Updates. How do I fix this?

Originally reported on April 11th /questions/1444593: I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Asked by rpm3110 3 weeks ago

Last reply by Paul 6 days ago

Failed to check for update

Help -> About "Failed to check for updates." This has been going on for over a week. I have downloaded and applied the installation program multiple times (>3). Th… (read more)

Help -> About "Failed to check for updates."

This has been going on for over a week. I have downloaded and applied the installation program multiple times (>3). The problem persists. What is going on, and how do I fix it? Thanks

Asked by Bryan 3 weeks ago

Last reply by Paul 6 days ago

Download new version nag

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to b… (read more)

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to become an every hour nag to update and install latest version of Firefox. Refuse to use Microsoft Edge or Chrome, and will switch off Firefox too if not rectified.

Asked by Grizz B 3 weeks ago

Last reply by Paul 6 days ago

Updates

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update... How do… (read more)

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update...

How do I get rid of these pop-ups???

Asked by Jarro H 2 weeks ago

Last reply by Paul 6 days ago

Firefox not updating

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running th… (read more)

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running the installation but it makes no difference. I am on 125.02 at the moment.

Asked by malcolmmcp 2 weeks ago

Last reply by Paul 6 days ago

Install Offline Language File

After installing Thunderbird i had first download problems for new Firefox Versions. I tested around, installed everything new and found the solution. Somehow the Mainten… (read more)

After installing Thunderbird i had first download problems for new Firefox Versions. I tested around, installed everything new and found the solution. Somehow the Maintenance Service didn`t work properly on my machine and after deinstalling and restarting i can update firefox again. Problem remains: When trying to install Offline Languages , see picture, i get the message that it does not work. I tried everything possible, including reinstalling and deleting all old profiles (was a lot of work). Any ideas?

Asked by Phyto 1 month ago

Last reply by Paul 6 days ago

cannot get emails on my desktop. i get emails on my IOS smart phone

I do not get my emails on my desktop. My email address ends with ---@ comcast.net. I can be reach via text on my Iphone. Thanks, Al Mizrahi … (read more)

I do not get my emails on my desktop. My email address ends with ---@ comcast.net. I can be reach via text on my Iphone. Thanks, Al Mizrahi

Asked by almizrahi 1 week ago

Last reply by jonzn4SUSE 1 week ago

SIGN_IN ID

My sign-in ID is aaaan email that has been cancelled. As long as they don't asl me to retrieve any codes oranything it works of course. If anything is sent to that email … (read more)

My sign-in ID is aaaan email that has been cancelled. As long as they don't asl me to retrieve any codes oranything it works of course. If anything is sent to that email I can not retrieve it. Usually kepping me out of Fire fox. I need to see if amyonr know how to change your sign-in ID>

Thanks Paul

Asked by Paul Ellis 1 week ago

How to Keep macOS Awake During Firefox Downloads?

Hello, Firefox currently does not prevent macOS from going to sleep when a download is active. How do I know this? 1) I downloaded a file from the internet. 1.5 GB in s… (read more)

Hello,

Firefox currently does not prevent macOS from going to sleep when a download is active.

How do I know this? 1) I downloaded a file from the internet. 1.5 GB in size. 2) I opened a Terminal window in macOS, and ran `pmset -g`. 3) I searched for "sleep" in the "Currently in use:" list, and checked if Firefox was listed. It was not.

Is there a setting that I can enable that I can download to make this happen?

I think extensions don't have the capability to prevent macOS from going to sleep. Correct me if I'm wrong.

A quick fix for now would be the `caffeinate`-command in the Terminal-app, but I think this is very resource-wasteful.

Thank you in advance! Kind regards.

Asked by Oushima 1 week ago

WE Transfer icon in ribbon bar at top of Firefox on Mac shows up as blue exclamation point in circle?

Just transferred from old MacBook Pro to new one. Successful migration except: The icon for the WE Transfer service doesn't show up in the narrow black ribbon at the t… (read more)

Just transferred from old MacBook Pro to new one. Successful migration except: The icon for the WE Transfer service doesn't show up in the narrow black ribbon at the top of the Firefox page - instead there's a blue exclamation point in a blue circle. Clicking the blue circle/exclamation point takes me to the WE Transfer page. What do I need to do to get the actual icon to replace the blue circle/exclamation point? Thanks in advance.

Asked by stevel2 1 week ago

Firefox updates delete my exceptions for saved cookies

On every new release of an update for Firefox, the update process deletes all of my saved cookies that I have established an exception for. I do this so that I don't have… (read more)

On every new release of an update for Firefox, the update process deletes all of my saved cookies that I have established an exception for. I do this so that I don't have to continually enter my user name and password for sites that I visit regularly. The developers must change the updates so that the exceptions carryover to the new version of Firefox.

Asked by seasidesquirrel 1 week ago

Firefox Update Popup Notifications on Mac?

Recently a popup notification came up when I opened firefox on my mac. Its been awhile since I opened it and without thinking I clicked : o ~ Now I worry if it'ss le… (read more)

Recently a popup notification came up when I opened firefox on my mac. Its been awhile since I opened it and without thinking I clicked : o ~ Now I worry if it'ss ledgit? Does Firefox give a popup box in top right corner when it needs an update? I wasn't on any strange website or anything but I'm always concerned and dont remember seeing that before.

My firefox now says its up to date after it restarted ~ it's running 125.0.3

Any advise is appreciated.

Asked by jason144 1 week ago

Windows 7 support

Dear Mozilla: It is SAD that the OS I have will no longer be supported due to exploits. Considering the # of exploits, backdoors, poor coding, etc., in the later Window… (read more)

Dear Mozilla:

It is SAD that the OS I have will no longer be supported due to exploits.

Considering the # of exploits, backdoors, poor coding, etc., in the later Windows OS versions - 1 would truly think that supporting the older and MUCH more secure Windows OS's would be wise.

Yes, they have "holes", but overall much fewer than current OS's.

Plus, the bad actors are very busy exploiting 10 & 11 and pretty much have ignored the prior versions.

Question... what if a major exploit is found that affects all OS's from 11 down to unsupported?

Will Mozilla make sure to supply a patch to the unsupported due to the danger of the new & serious "hole" found?

I vote... it would be wise to maintain a small contingency of legacy developers to help those who cannot buy new systems or flat out HATE the UI & UX of the 10 & 11.

Makes sense?

Asked by scottie916 1 week ago

Last reply by James 1 week ago

Combining 2 Firefox accounts

I have accidentally end up with two FireFox accounts. I want to combine them, but I can't change either account to the other one because FireFox tells me that the replac… (read more)

I have accidentally end up with two FireFox accounts. I want to combine them, but I can't change either account to the other one because FireFox tells me that the replacement email/account is already in use. How do I get around this?

Asked by RJL_web1 1 week ago