Firefox Community Forum

I recently imported passwords and usernames for auto-fill from chrome and a few of the websites will not auto-fill my username. I have to manually type the username every time even though i can see they are saved in the Firefox browser.

CONTEXT Many societies, including most of the Spanish and Portuguese speaking world (~730 million people), use two part surnames. This means the full name in most official documents, including passports, take the format:

Name: <name> Surname: <first surname from father> <first surname from mother>

Here is an example of the famous (deceased) Spanish poet:

Name: Federico Surname: García Lorca

Note the two part surname. There is no hyphen nor should there be one. He has TWO surnames.

PROBLEM A recent update in Firefox introduced a single field for name under Settings > Privacy & Security > Saved Addresses which is used by Autofill to fill forms.

Our poet would enter "Federico García Lorca" under name. If he were then to purchase a plane ticket and rely on Firefox Autofill to fill in the details, Autofill -- in a very narrow anglophone view -- will interpret "García" as a middle name and suppress it.

As a result, the plane ticket will be issued to "Federico Lorca" who is not even the same person, and who may not even exist. Moreover, he may be denied boarding the plane or refused entry into the USA because the name on the ticket does not match any of his official documentation.

I have had to disable Autofill for this reason.

SOLUTION A proposed solution is to do like Edge does: Have separate Name and Surname fields the user can specify.

Thank you.

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is helping out.

Hi,

As someone who has moved from browser to browser and fell in love with Mozilla, the only reason I still open another browser is because I cannot save my payment methods when each previous browser could which make me think that this is potentially an oversight?

I live in the Isle of Man which is a Crown Dependency meaning we are closely related to the UK and most often follow their laws and regulations making the Isle of Man a very likely valid candidate for the Save and fill payment methods feature.

Please can the viability of this feature being accessible to the Isle of man be looked into allowing me to finally make Firefox Mozilla my sole boswer?

For whatever reason Firefox decided it would save the redacted version of my bank ID.

Let's say my bank ID is 1234-ABCD. It has saved ******CD.

This requires me to delete it every time before accessing my account, which might be fine if selecting it then pressing delete didn't result in it re-autofilling, by the looks of things, or just ignoring the delete request.

I've deleted the erroneous entry from autofill, this has not solved the issue, and I have tried clearing that website in particular's cache; yet I'm greeted every time by the redacted version of the ID sitting in the text box, still requiring me to remove it twice before I can fill in the correct details without even having it saved in autofill.

I don't know what else to do. Any ideas?

I'm not sure if this is a Firefox or Google problem, I'm guessing Firefox because it doesn't happen in Chrome.

Every time I try to login to google in Firefox it auto logs me into a specific account, I don't mean it is already logged in, I'm logged out and where the blank field is to enter your account username(email) the drop down pops up and shows all the gmail accounts and picks one on its own then procedes to the next page for the password on its own. It's like someone took control of the mouse and was doing it for me. Really pisses me off because I'm trying to login to a different account and it chooses the same one every time and I can't choose. If this is some kind of auto login feature please tell me how to turn it off.

When filling a form which requires an email address, Firefox suggests domains which I never use. I want to either turn off the suggestions completely or customise them. If there's no other way, I'll do it in code and build my own version of FF, although a pointer where to look in the code would be appreciated :)

Adjusting the volume of any sound or video player in Firefox also affects the browser's overall volume in the operating system, making it difficult to raise the volume without a sudden increase in volume. I've set 'media.volume_scale' to 0.1 as a temporary fix, but adjusting it frequently is a hassle. I've tested this on my laptop with Linux Mint, and the issue is there as well. A user on Discord referred to this as intended behaviour, but I find it inconsistent and impractical for Firefox to be the only software that behaves this way and would like to change it.

Here's an example.

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stream or video, it crashes. It also has a problem when playing slots. It seems to crash a lot making it impossible to play.

I have tried using Firefox in Troubleshooting Mode but the same things happen.

Here's the crash report ID

Report ID Date Submitted bp-a9b8bd6e-9258-4a25-badc-bda480250308 08/03/2025, 13:41

Many thanks in anticipation and I hope someone can help me fix these issues.

Hey team,

I am using Firefox 136 browser and browsing my browser sound suddenly has disappeared. The PC sound is just fine with other applications, even with Opera browser I tested. Help is needed.

Victor

I formatted my PC recently, but since then, your browser does not play sound on other websites apart from youtube.com. I thought that my PC was faulty so I reinstalled Windows 10, still no sound.. Please help