Showing questions tagged: اعرض كل الأسئلة

Firefox is loading slowly or not at all.

Hi, I use Verizon Fios and a Windows 10 PC. Firefox is my default browser. I don't experience any of the problems described below when using Chrome, which I only do now t… (read more)

Hi, I use Verizon Fios and a Windows 10 PC. Firefox is my default browser. I don't experience any of the problems described below when using Chrome, which I only do now that Firefox is not working optimally.

In many, many years I've never had trouble with Firefox until about a month ago. When I opened the browser, I received messages -- about five times -- that it had crashed. After that, many websites now load very slowly, or not at all. And now, I'm unable to see product images on Amazon.

Would you please help me? I'm 84 and not all that computer savvy and I don't want to delete my browsing history, etc. Many thanks, Valerie

Asked by vm10 9 hours ago

Last reply by jonzn4SUSE 3 hours ago

open link in new tab, vk audio messages

I have some problems with Firefox: 1 When I find something, and click on search results links, they don't open in new tab. And I can't find option that fix it. 2 In vk.co… (read more)

I have some problems with Firefox:

1 When I find something, and click on search results links, they don't open in new tab. And I can't find option that fix it. 2 In vk.com I can't send audio message: I can send it, but my friend can't hear it.

Asked by puchkovdmitrybor 2 days ago

Last reply by cor-el 3 hours ago

PDFs used to save automatically to downloads, now it prompts me every time

Hey there, I use Adobe Acrobat Pro to open PDFs for work. It always worked fine, set up to automatically open PDFs in Adobe, and they save to Downloads folder. For some r… (read more)

Hey there,

I use Adobe Acrobat Pro to open PDFs for work. It always worked fine, set up to automatically open PDFs in Adobe, and they save to Downloads folder. For some reason now, after an update, the PDF always pulls up a save box and asks me to name the file (significantly slows down workflow). This only happened after an update.

I've figured out that the issue is related to a way that the PDFs are generated. So if I click it via a link that ends in .html instead of .pdf, it assumes it's a webpage and opens the pdf link in browser, and from there I have to click save, and then I'm prompted to type in the file name.

If I open a PDF link that's an actual .pdf file URL, then it saves to Downloads automatically and names the file "contractfile-1111" or whatever, numbered consecutively. Any ideas on how to get around this?

Thanks

Asked by peter.wolkow 7 hours ago

Last reply by RobertJ 4 hours ago

Debugging crashes in complex environment with no crash report

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day. I most often see crashes in the middle of a Webex video conferenc… (read more)

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Asked by jlquinn 9 hours ago

Last reply by Dropa 7 hours ago

opening PDFs

Cannot open PDF from MS365/Sharepoint site. Error message: "ERROR: URL provided is expired or invalid. Please reinitiate the workflow..." Checked: 1 Other file types o… (read more)

Cannot open PDF from MS365/Sharepoint site. Error message: "ERROR: URL provided is expired or invalid. Please reinitiate the workflow..." Checked:

  1. 1 Other file types open/download correctly.
  2. 2 Other browsers open PDFs correctly.

The issue seems restricted to Firefox and PDFs.

Asked by dennis.loebs 1 day ago

Last reply by kcook2 9 hours ago

Cannot open youtube.com randomly

Hello, I get Secure Connection Failed - SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT error code randomly while trying to open youtube.com. It works with other browser. Please he… (read more)

Hello,

I get Secure Connection Failed - SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT error code randomly while trying to open youtube.com. It works with other browser. Please help to solve this problem.

Asked by virag_shah 2 days ago

Last reply by Tan Chee Keong 12 hours ago

Unable to Open Google and Youtube. Potential Security Issues

Hello, I have a problem with firefox and it's recently unable to open Google and Youtube due to HTTP Strict Transport Security (HSTS) with an error Code : SEC_ERROR_UNKNO… (read more)

Hello, I have a problem with firefox and it's recently unable to open Google and Youtube due to HTTP Strict Transport Security (HSTS) with an error Code : SEC_ERROR_UNKNOWN_ISSUER

I have done the steps in here : https://support.mozilla.org/en-US/kb/error-codes-secure-websites I don't have any third-party Antivirus

I have also do about:config security.enterprise_roots.enabled by changing to true. It works but unfortunately youtube is broken when i set it to true.

I can't also accept the risk and continue since there's no button that says it.

Thank you

Asked by darkkiller131 1 day ago

Last reply by Dropa 12 hours ago

Firefox hangs a long time before opening pdf files

Whenever I try to open a pdf file (automatically opened in Acrobat), Firefox hangs a long time, before eventually opening it in Acrobat. When I open the download dialog, … (read more)

Whenever I try to open a pdf file (automatically opened in Acrobat), Firefox hangs a long time, before eventually opening it in Acrobat.

When I open the download dialog, it always shows the file is almost downloaded, but the progress bar always hangs near the end. When I go to the download folder, I always see the pdf I'm trying to open with a filesize of 0kb. This behaviour is the same for large and small files. Eventually (after several minutes), it just opens as it should.

I already tried reinstalling Acrobat.

The behaviour is the same in regular Firefox (102.0 64-bit win7) and Firefox developer (103.0b4 64-bit win7).

It is specifically with pdf files. Other downloaded documents seem to open as it should.

Can someone help me to trace and solve the cause of this issue?

Asked by Jan 16 hours ago

Last reply by Dropa 12 hours ago

Firefox not responding when playing video

Recently got a new computer with Windows 11, and now whenever I try to play a Youtube video or videos on other sites, Firefox as a whole slows down. There is a delay when… (read more)

Recently got a new computer with Windows 11, and now whenever I try to play a Youtube video or videos on other sites, Firefox as a whole slows down. There is a delay when starting the video, and at times Firefox stops responding if I try to switch to another tab when this is happening. (Not always, but sometimes).

The delay can be anywhere from 5 to 45 seconds or so, and repeats whenever I pause and unpause a video, or even rewind slightly. This doesn't seem to be buffering, and videos seem to work just fine on Edge. Any idea what could be causing this issue?

Asked by goblinsforum 1 day ago

Last reply by jonzn4SUSE 1 day ago

Firefox is choppy all of a sudden

Firefox was working fine yesterday. But all of a sudden while playing a youtube video it started being choppy. It drops frames, scrolling and video playback are choppy an… (read more)

Firefox was working fine yesterday. But all of a sudden while playing a youtube video it started being choppy. It drops frames, scrolling and video playback are choppy and laggy, there is lag on button inputs, the system is choppy and laggy too while firefox is open, especially when video is playing. I checked the CPU and GPU usage and I can't see any spikes. I have tried refreshing firefox but that did not fix the problem.

OS is manjaro linux (gnome version) latest. Firefox is also at the latest version.

Asked by leonsuchy 1 day ago

Last reply by jonzn4SUSE 1 day ago

Facebook page scrolls up and down automatically

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the… (read more)

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

Asked by PSanders10 1 day ago

Last reply by Mark B 1 day ago

Firefox hangs up on win7

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did: turned… (read more)

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did:

  • turned hardware acceleration and recommended settings off
  • cleared cache and profile few times
  • offline and safe mode
  • restarting and reinstalling for few times
  • installing Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019, and 2022 (vc_redist.x64.exe).

still hangs up.

it sometimes opens after i restarted,what can cause this?

Asked by alikeremozfidan 1 month ago

Last reply by jonzn4SUSE 1 day ago

Need Help. Firefox would not open, deleted firefox icon, reinstalled firefox. Lost all old data/bookmarks.

Screen 1 message: firefox.exe Entry point not found. Files(x86)Mozilla.firefox\xul.dll. Screen 2 message: couldn't load XPCOM. After repeated tries to get to firefox I de… (read more)

Screen 1 message: firefox.exe Entry point not found. Files(x86)Mozilla.firefox\xul.dll. Screen 2 message: couldn't load XPCOM. After repeated tries to get to firefox I deleted the icon and re-installeed a new copy of firefox.

As my computer skills are not great my question is can any of the old data/bookmarks be retrieved? And if so

how in very simple terms/pictures.

Asked by LindaBechter 1 day ago

Last reply by RobertJ 1 day ago

Losing internet connection

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookie… (read more)

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookies, and then reloading my open tabs, but it ends up losing the connection, just the browser itself. Other browser still works. Completely closing all tabs and restarting Firefox gets it working again, but dare I reload the previous session again, open all the tabs (acts like it's going to work), but then loses connection.

Asked by markfleener 5 months ago

Last reply by Iggy 1 day ago

Intranet web site self signed certificate does not permanent stored to exceptions

I have some websites in the internal network with self signed certificate which I have registered in the exceptions. But every time I visit them he asks me to put them ba… (read more)

I have some websites in the internal network with self signed certificate which I have registered in the exceptions. But every time I visit them he asks me to put them back in the exceptions. Is there a way to fix this problem?

Asked by administrator25 1 week ago

Last reply by Dropa 1 day ago

Browser reduces YouTube volume wen rewinding

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frus… (read more)

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frustration, when I rewind any YouTube video the playback volume changes to a lower value, until I rewind again.

I tried looking online, this is the closest match I've found, but there's no solution there

I tested this issue on different browsers (Edge, and IE), no problems there. I tried disabling extensions, no change. I tried resetting FireFox, no change. I made sure that Windows doesn't automatically adjust system volume. I tested this issue on different Video platforms, no problems there.

I use YouTube when I practice (music), so I rewind a lot.

Any help is very appreciated.

Asked by Josef Lintz 4 months ago

Last reply by NN 2 days ago

Text renders improperly in Firefox 102

I recently upgraded to Firefox 102 on my machine running OS X 10.15.7 and started facing issues with improperly rendered text. See a screenshot of the Google search page … (read more)

I recently upgraded to Firefox 102 on my machine running OS X 10.15.7 and started facing issues with improperly rendered text. See a screenshot of the Google search page for "малина" affected by this issue (screenshot 1). Moreover, other alphabets like Armenian get completely messed up, as opposed to Russian where only spaces and punctuation marks seem to be affected (screenshot 2).

I asked my peers running on OS X 12.4 to try and see if they experience the same problem but they saw no issues whatsoever.

I temporarily downgraded to Firefox 101 but would appreciate a solution.

Asked by r1mcp5ld 2 days ago

Last reply by jonzn4SUSE 2 days ago