منتدى دعم ”Firefox“

Using Firefox 108.0.2 on Win11. Need to change Secondary Email on my Firefox account. There is no apparent facility for changing much less adding an email on my Settings | Profile page. Both of the following:

  https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts
  https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

Say to "Click the 'ADD...' button next to the email address. There IS NO 'ADD...' button next to either email address. I need to change my secondary email address.

I contributed (paid) for the extension to capture streaming browser screen and audio to .mp4 which worked very well until my PC crashed so I had to re-download and install Firefox - now I can't capture streaming browser screen and audio to .mp4. How do I get that capability back? Thank you!

Is there anyway to reset your password without losing bookmarks and other personal data? My old computer crashed and I don't want to lose all that data. For some reason, my password isn't working.

Hi I have a very big problem, I emailed several times but did not get an answer I activated a two-step password with the Microsoft Authenticate software, which unfortunately was deleted on my mobile phone. Now the problem is that I didn't save my backup code and now I can't enter my account. What is the solution, what should I do, please help me

Give me the firefox support email so I can talk to them directly for authentication

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox?

this message is constantly preventing me from entering my g-mail site

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to myaccount.google.com because this website requires a secure connection. What can you do about it? myaccount.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

lease list a step by step process to deal with this issue, thanks

The scrolling speed in Bookmarks folders when hovering over top or bottom of list is too fast. When trying to drag a new bookmark to a Sub-folder in the Bookmarks Toolbar, and you need to scroll down in the list of folders, you hover over the bottom of the displayed drop-down. But it scrolls so fast that you go past the folder you are trying to drag n drop the new bookmark into. So you hover over the top of the list and it scrolls up so fast that again, you go past the folder you are looking for. Is there any way to control this scrolling speed? It's my only gripe about the BEST BROWSER. I have thousands of Bookmarks and hundreds of Folders. PLEASE HELP Thanks Regards

I can't turn off lazy loading. I set the following about:config settings to "false":

browser.sessionstore.restore_on_demand browser.sessionstore.restore_tabs_lazily browser.sessionstore.restore_pinned_tabs_on_demand

Nothing changes. When I start Firefox, it simply won't load all tabs. How do I fix this?

Hi firefox team

I think better to add sleeping tabs option-like edge browser-to saving resources of system. saving system of chrome is not ok. because offloading tabs. but, edge don't offload and its faster!

thank you all for creating best experience browsing. and sorry for my bad English grammar :)

How do I set Cookies to DEFAULT to 'Allow for Session' When 'Use Default' box is Checked. I would like ALL Website cookies to be set to 'Allow for Session' THEN if I have a Site that I want Cookies set to 'Allow' I would set just that particular Site.

I have several months of my google calendar which displays no events. I have turned off all of my add on's, cleared my data, cache and cookies. Still happening.

Works fine on my firefox for android, works fine in brave and edge, just firefox pc browser doesn't work right.

Hi, I must have tried to change a setting and now cannot access Netflix and a few other sites- i get an alert to say i must activate some Addons - I'M LOST PLEASE CAN YOU DELETE AND REINSTALL DEFAULT SETTINGS I HAD ON THURSDAY 5 JANUARY? MANY THANKS Regards Jonathan MALKIN [email]@wordldpro.co.za

Hi! Since this week, the visualization of some fonts seems transferring in kind of Greek font, as in the screen capture. I checked the advances options concerning Firefox fonts. Everything seems basically configured and the option «Allow pages to choose their own fonts, instead of your selections above» is chequed. Firefox updated 108 System Mac OS 13.0.1 Thanks for help. G

I have a new computer windows 10. I downloaded firefox but I can't find the "favorites" icon on the top right like I used to have. How can I get it back onto this computer?

Hi, I recently began having trouble getting Youtube to work on Firefox.. Doesn't seem to want to connect, slow to open, mostly not at all, sometimes loads half the page....etc Constantly comes back with a message that I am not connected to the internet, which is nonsense.. It loads instantly in Microsoft Edge..which I normally don't use at all. I have deleted all history , Cache etc multiple times and that works maybe for one time and then the problem is back again.

Appreciate some help.