device name

Hello My bank stores my device name in order to simplify the log-in process What they fond for me is "my firefox"+ a timestamp Naturally the timestamp does not allows me … (read more)

Hello My bank stores my device name in order to simplify the log-in process What they fond for me is "my firefox"+ a timestamp Naturally the timestamp does not allows me to be recognized next time... I looked through the parameters and the help subjects but could not find how to personnalize this device name

Can you help pls ?

Christian

Asked by ch bouscharain 4 months ago

Last reply by cor-el 4 months ago

searches were slowing down, unbearably slow. I went into settings and deleted site data and cookies thinking this would unclog things. Now it cant reach the server. Anyone know what I can do to reinstate the data it needs?

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog thi… (read more)

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog things. Now I cant access any site. Is there a way to reinstate this data?

Asked by ron-watson 4 months ago

Last reply by zeroknight 4 months ago

Save login error

Whenever i attempt to save my passwords or login, it will not be saved in the browser. It will also prompt me to enter in my primary password to view saved logins which a… (read more)

Whenever i attempt to save my passwords or login, it will not be saved in the browser. It will also prompt me to enter in my primary password to view saved logins which are still not saved in the browser. I have enabled autofill on the account but the issue continues to happen.

Asked by eenwereuzor 3 months ago

Last reply by zeroknight 3 months ago

Authenticity verification

I just updated the Firefox browser and installed it successfully. When I tried to open the browser, I got a msg stating that the security of the page I am trying to open… (read more)

I just updated the Firefox browser and installed it successfully. When I tried to open the browser, I got a msg stating that the security of the page I am trying to open has not been verfied. Really don't understand that since it is the firefox browser and this came from Mozilla. How do I correct that?

Asked by Brian Davenport 3 months ago

Last reply by cor-el 3 months ago

Browser controlled by unknown organization

My firefox browser is controlled by an organization and I don't beong to an organization. I can't delete certificates that have authorization to change, block, reroute, … (read more)

My firefox browser is controlled by an organization and I don't beong to an organization.

I can't delete certificates that have authorization to change, block, reroute, access my computer hard drive, you name it. Certificates that I do remove immediately reappear.

The authority certificates are from China, Russia, and many untrustworthy locations.

It happens in Firefox focus on my Android, Firefox on my computer and it appears the spyware has access to my hard drive and phone.

How do I fix this, and can you remove this organizarion from controlling my browser?

Thank you,

Elizabeth Kiggen

Asked by Elizabeth Kiggen 3 weeks ago

Last reply by zeroknight 3 weeks ago

safesearch smart system!

hello... im 28 years old and safesearch is on, on my firefox and i actually cant change setting.... it wont give me access to the setting menu. need help with fixing it. … (read more)

hello... im 28 years old and safesearch is on, on my firefox and i actually cant change setting.... it wont give me access to the setting menu. need help with fixing it. account is: farzadmb74@gmail.com

Asked by farzadmb74 4 months ago

Last reply by Figure8565 4 months ago

Cannot login to Sam's Club website

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the … (read more)

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the upper left corner of the message that I can click on twice and the box goes away. I then can click login and my password saver fills the boxes at which time I get the same box. I click again on the X and a message says there is a problem, try again later.

Asked by george35 4 months ago

Last reply by zeroknight 3 months ago

Pocket persistently returning after latest update

Why is it that after the latest update, Pocket returns every time I boot the browser, across all of my devices? This cannot be a coincidence. I am literally having to dis… (read more)

Why is it that after the latest update, Pocket returns every time I boot the browser, across all of my devices? This cannot be a coincidence. I am literally having to disable it every time. Mozilla, if you are smart, you will choose not to go in the direction of Google. You already don't have much of a user base and you don't want to lose what you do have left. This is disappointing and you've pretty much guaranteed I'm not using Firefox anymore.

Asked by Levi Neuwirth 3 months ago

Last reply by zeroknight 3 months ago

exceptions in configuration security disappear after restart

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know… (read more)

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know the risk etc. which cost me time and is useless, since my NAS server is under my control.

I have tried to put the server address in several exceptions, but they disappear.

How to tell Firefox that my Nas srver is safe?

Asked by Raymond 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Ublock keeps disappearing from my toolbar

Some of this will likely sound ridiculous. Yesterday, I noticed my ad blocking wasn't working. I eventually realized Ublock had been uninstalled. I'm still dumbfounded… (read more)

Some of this will likely sound ridiculous.

Yesterday, I noticed my ad blocking wasn't working. I eventually realized Ublock had been uninstalled. I'm still dumbfounded about how this happened, I mean, you really can't do that by mistake.

Today, same thing happened with loss of ad blocking. This time, I noticed UBlock was not on my toolbar. It also did not appear in the Puzzle Piece drop down menu. It was still installed, but inoperable. I had to drag 'n drop it's .xpi onto the addon manager to revive it.

The other day , I posted about blank buttons on my toolbar. Not only blank, but not operational for whatever addon they represented. Today, after the Ublock reinstatement, once again blank button appeared.

I develop profiles in stages, like templates for further enhancements. Addons, etc. Before I did anything, I went to three of those more basic profiles, one more further developed in terms of customization, to compare with the current one.

They both not only had blank areas where before there were icons, but UBlock was uninstalled on all of them.

Have you ever seen anything like that?

I know, I know, you think I'm crazy!

BTW, I cleared the startup cache on both, as was suggested in the previous thread, and the icons returned to the toolbar, but in two of them, they are still missing in about:addons

Asked by noel_envode 4 months ago

Last reply by cor-el 4 months ago

History is only kept for three months

Firefox version 122.0 Mac: Sonoma 14.1.1 apple silicon The problem emerged about a little over a year ago (around September 2022). It started with an installation of fir… (read more)

Firefox version 122.0 Mac: Sonoma 14.1.1 apple silicon

The problem emerged about a little over a year ago (around September 2022). It started with an installation of firefox on another machine running BigSur, and I guess the problem got ported when I restored a time machine backup on this current machine. I attempted to troubleshoot the issue by following mozilla support and reddit threads but to no avail. I, at the time, settled on monthly time machine backups, but now finally decided to address it properly.

Troubleshooting steps that I have followed:

  • going into the about:config page and changing the places.history.expiration.max_pages and places.history.expiration.transient_current_max_pages to 2147483647 then to 999999 after reading about how a value too high might be ignored (both values didn't seem to change anything)
  • going into the about:config page and changing the places.history.expiration.transient_optimal_database_size to 85534800
  • removing the add-on/extension manager as seeing that it might remove history for some reason (from a [thread] by IceTemple)
  • In the privacy and security tab, history is set to Firefox will use custom settings for history

Things I suspect might be the problem:

  • I originally used the Chinese version of firefox (downloaded from the .cn website) and reinstalled the international version (from .com) after getting annoyed by the built-in ads. For convenience sake, I ported the profile folder over which might have carry the problem over. That being said, I don't think this problem existed when I just started using firefox but appeared awhile later.
  • result of an update, don't know which though
  • certain extensions (I haven't went through them individually since I installed a lot)

My questions:

  1. How to stop Firefox from doing this ever again?
  2. Alternatives of storing history if nothing works
  3. Why did my troubleshooting steps not work? Is there something wrong with my version of firefox that prevented the about:config changes from working?
  4. If I have to resort to backing up the places.sqlite history file, how do I restore/reintegrate them with current history file?

English isn't my first language so I apologize for any confusion that may arise due to how I articulate. Any help is much appreciated

Asked by EndemicSeason 3 months ago

Last reply by cor-el 3 months ago

Security Errors! Why can't I check my gmail with Firefox anymore?

I'm an old school draftsman and I have been using Firefox for over 25 years. I have always had good experiences using Firefox, until a few months ago. I can't get my gmai… (read more)

I'm an old school draftsman and I have been using Firefox for over 25 years. I have always had good experiences using Firefox, until a few months ago. I can't get my gmail through Firefox anymore. I get CloudFlare security ERRORS so much I've almost quit using Firefox completely. How can I fix these problems and continue using your browser?

www.realoem.com Checking if the site connection is secure Verify your Human. CloudFlare Privacy - Terms www.realoem.com needs to review the security of your connection before proceeding.

I have had TOO Many of these pages happen to keep using Firefox. WHY ?

Asked by D. Layne Perkins Jr 3 months ago

Last reply by zeroknight 3 months ago

Username data field

While this is a Privacy and Security setting issue - at least tangentially - my question isn't about security so much as how this data is being stored/retrieved. I navig… (read more)

While this is a Privacy and Security setting issue - at least tangentially - my question isn't about security so much as how this data is being stored/retrieved.

I navigated to an entirely new site the other day and it requested a username and password. When the cursor was in the Username field, a set of proposed entries showed up. These were all (recognizable) first names - not emails. When I checked the Privacy and Security settings, I couldn't find any of the names in stored data. While this may be just cached entries for similar fields ("username" or "name" etc...), the list I saw was heavily curated. One of the names I don't ever recall even entering in any name field (and wouldn't have been used for any login) - but even if I had, the list that I saw was far from exhaustive and would only have been a very specific subset of any data I would have entered into any "name" or "username" field.

Is there somewhere I can find how that list was generated?

Thank you,

Asked by nikolai42 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Stop a refresh in private browsing from reloading cached data

I could be wrong but I thought there was a button or something added to private browsing that would clear all cache, cookies, etc. We are doing testing on websites. We se… (read more)

I could be wrong but I thought there was a button or something added to private browsing that would clear all cache, cookies, etc. We are doing testing on websites. We send the new files over to the server, then open the web page in a private window to see all our updated changes without anything loading from the FF cache. In the past, we had to close the private window each time we make a change, then reload the page in a new window. I thought there was a feature added to clear everything from a private window so I could just hit refresh in the open window and see everything fresh. Am I remembering incorrectly? I checked everywhere I could and cannot find this.

Asked by firefox964 4 months ago

Last reply by cor-el 4 months ago

Locked about:preferences

Is there a way to block about:preferences With gpo or regedit I tried in different ways with the site block gpo and with the policies.json file but it didn't work mozilla… (read more)

Is there a way to block about:preferences With gpo or regedit I tried in different ways with the site block gpo and with the policies.json file but it didn't work mozilla 120.0.1 (64-bit).msi

Asked by Gestion Incidentes 5 months ago

Last reply by cor-el 5 months ago

why I'm seeing Chrome address in firefox content?

hi guys , I'm Mozilla Firefox fan today i just right click on Firefox logo > Copy Image Link then i paste it , look what is the address : chrome://branding/conten… (read more)

hi guys , I'm Mozilla Firefox fan today i just right click on Firefox logo > Copy Image Link then i paste it , look what is the address : chrome://branding/content/about-logo.png chrome://branding/content/firefox-wordmark.svg why I'm seeing Chrome here? can please someone explain it to me?

Asked by masoud.3331 3 months ago

Last reply by James 3 months ago

Password Manager

Hello I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at lea… (read more)

Hello

I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at least for a few months Firefox password library on iPhone was missing some password I needed, but I could always look them up on either PC without problem. Usually i tried to fix this by manualy synchronizing Firefox on iPhone in settings, it always showed that it is synchronized. Today I have discovered that i have only 19 passwords saved on my PC - same as on iPhone, but yesterday there were much more (probably all, but I can not be certain). Oldest one was created on 30. 10. 2023. All other are gone, I have managed to restore some old passwords (cca 370) from october 2021. I have disconnected internet and WiFi, placed old logins.json and key4.db in current profile, opened firefox and exported them. Once internet is restored, all passwords are deleted again, only those 19 recently created stay.

I did not delete any passwords or logins or anything on any device and did not delete any file or firefox profile. Why did it delete passwords without asking? And how can I prevent this from repeating? Because this is unusable password manager that randomly decides to purge login data from time to time.

thank you

Asked by peto819 4 months ago

Last reply by TyDraniu 4 months ago

search bar interruption.

I notice when i am typeing something, the firefox line is only less than a quarter and is not going all the way to the opposite side, it quickly vanishes, and a white sea… (read more)

I notice when i am typeing something, the firefox line is only less than a quarter and is not going all the way to the opposite side, it quickly vanishes, and a white search bar appears.

Asked by siddium414 2 months ago

Last reply by cor-el 2 months ago