Showing questions tagged: اعرض كل الأسئلة
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Multiple tab closure now very unfriendly

Why is there now no option to close present tab only when clicking on X. The old (default) warning was excellent. With no warning, clicking the X kills Firefox - and all… (read more)

Why is there now no option to close present tab only when clicking on X. The old (default) warning was excellent. With no warning, clicking the X kills Firefox - and all open tabs. This has lost me hours of work already. i certainly don't want to go down the route of restoring all tabs first. I can't rely on it, for instance, holding all comments made on a form. And for that matter, I wouldn't want that to reinstate a login.

Please can we return to the warning with 2 options Close all tabs and Close current tab only.

Asked by Wrigh 2 years ago

Last reply by cor-el 2 years ago

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corrupted booksmarks Firefox 99.0.1 on MacOS 12.3.1 Macbook Air (M1)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice… (read more)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice. George

Asked by 7640 2 years ago

Answered by FredMcD 2 years ago

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total adblock.

I cannot removed total adblock and especially the ad for total adblock. I tried to follow the instructions, but they do not bring up the menu that they are supposed to b… (read more)

I cannot removed total adblock and especially the ad for total adblock. I tried to follow the instructions, but they do not bring up the menu that they are supposed to bring up. HELP

Asked by ripit58 2 years ago

Last reply by FredMcD 2 years ago

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email default change

Each time Firefox updates, the email client changes to the outlook default. The last 2-3 updates, mailto does not appear on the file,settings,applications menu. Nor wil… (read more)

Each time Firefox updates, the email client changes to the outlook default. The last 2-3 updates, mailto does not appear on the file,settings,applications menu. Nor will it populate if I type it in. I have tried every instruction to no avail. I am a long-time firefox user, non-techie and it is discouraging when things disappear with each update lately. Would appreciate any suggestions. Thanks

Asked by meema 2 years ago

Answered by meema 2 years ago

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When downloading Excel file .xlsx extension name is not added

I use a program called Solver to generate reports and download them in the .xlsx format. After a recent update in Firefox, my downloaded files no longer contain an extens… (read more)

I use a program called Solver to generate reports and download them in the .xlsx format. After a recent update in Firefox, my downloaded files no longer contain an extension and instead only appear in my download folder as a generic "File".

I've checked and .xlsx files are definitely associated on my computer with Excel. Also when I open the file or later "Always Open Similar Files" they open using Excel no problem.

What's the reason these aren't getting an extension added to them? I've attached a picture where file 1 is what it looks like for a file downloaded using Firefox, file 2 is the same file that is opened at the time of download.

My issue kind of looks like this one and it seems the issue was a bug and the user needed to download a new release of Firefox: https://support.mozilla.org/en-US/questions/1277280

Asked by jondail83 2 years ago

Last reply by jondail83 1 year ago

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Firefox downloads PDF file when I click "Open with Firefox"

Hi, In the parameters, I chose to let Firefox ask me every time what to do with PDF files. But, when the window pop up and I click "Open with ... Firefox", the browser d… (read more)

Hi,

In the parameters, I chose to let Firefox ask me every time what to do with PDF files. But, when the window pop up and I click "Open with ... Firefox", the browser download and open with Firefox the PDF instead of only showing it in Firefox. When I set the "Open with firefox" by default in the parameters, Firefox will this time directly open the PDF in the browser instead of downloading it.

Are you aware of this bug ? Is there a solution ?

Thank you very much !

Asked by Pulibu 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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PASSWORD MANGER

when I go to password manger, why do all the websiters look like this? I'm using the built in one..how can I edit it if I cant read what it is.. thankyou Website address … (read more)

when I go to password manger, why do all the websiters look like this? I'm using the built in one..how can I edit it if I cant read what it is.. thankyou Website address moz-extension://3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 1 year ago

Last reply by cor-el 1 year ago

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Zoho mail not working properly on Apple M1 chip laptop

On my old (Intel based) MacPro Zoho email works fine. On my new M1 chip MacPro when I first open Zoho, or open an email, the page does not render properly at first (butto… (read more)

On my old (Intel based) MacPro Zoho email works fine. On my new M1 chip MacPro when I first open Zoho, or open an email, the page does not render properly at first (buttons/links don't work etc). After a delay it refreshes and shows properly. The delay depends on how fast my internet is - in the evening it can be a minute or so. Even when the internet is good I still get 2 versions of a page with a pause in between.

I tried on Safari and it works fine - which makes me think this is a Firefox issue.

I have some screen shots but when I click the browse button below I can select a file then it just endlessly shows working. I will have to email these to you separately

Thanks Phil.

Asked by Philbryant 1 year ago

Answered by Philbryant 1 year ago

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Why is firefox automatically downloading strange files I've never seen before?

Why is firefox automatically downloading strange files I've never seen before? (MEUIVFJ-.htm and 3tHMwYhc) They look a little untrustworthy. My download dropdown sudde… (read more)

Why is firefox automatically downloading strange files I've never seen before? (MEUIVFJ-.htm and 3tHMwYhc) They look a little untrustworthy. My download dropdown suddenly showed me that one had been downloaded, and then a while later the other one was downloaded. Are these actual Mozilla files? Or are they some kind of scam/trojan/spyware? I just realized that two were downloaded last month as well.

Asked by dodgewinton 2 years ago

Last reply by TechHorse 1 year ago

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Adobe files

hi, My firefox is downloading all the adobe files even though i have turned of the auto download option. Also whenever any pdf file i try, it gives me an option of open … (read more)

hi,

My firefox is downloading all the adobe files even though i have turned of the auto download option. Also whenever any pdf file i try, it gives me an option of open with or save file. I am trying open with & firefox still downloads that file to my system. Can anyone help

Asked by Sahil Vats 1 year ago

Last reply by FredMcD 1 year ago

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Drag and Drop to Outlook 365

Hi Firefox team, First of all thanks for this amazing product. I hope you are aware that drag and drop to Outlook 365 (online version) on Firefox browser v99.0.1 is not… (read more)

Hi Firefox team,

First of all thanks for this amazing product.

I hope you are aware that drag and drop to Outlook 365 (online version) on Firefox browser v99.0.1 is not possible.

Regards,

Asked by sheikholarefin 2 years ago

Last reply by kodakthebest 1 year ago

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syncing bookmarks, keywords etc. between old and new laptops

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences … (read more)

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences menu. However when I try to connect a new device, I am told to open the code scanner on my Firefox App, which sounds like I have to use a mobile? How do I scan the QR code using my new laptop?

Asked by e.gillam 2 years ago

Answered by cor-el 1 year ago

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Firefox Browser

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restar… (read more)

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restart smoothly in the next session.

Asked by RANGANATH 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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restoring bookmarks & passwords after forgetting password

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password? Feeling overwhelmed by the optio… (read more)

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password?

Feeling overwhelmed by the options I found listed!

Sarah

Asked by Sarah By 1 year ago

Last reply by FredMcD 1 year ago

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Google drive + documents (sheets) are not loading

My google drive keeps disconnecting, and google drive/google docs links are not working. I have attached a screenshot of the new tab page when I copy paste a google sheet… (read more)

My google drive keeps disconnecting, and google drive/google docs links are not working. I have attached a screenshot of the new tab page when I copy paste a google sheets document URL into the search bar and hit enter. After the reloading icon animates, I stay on the new tab page and the url just sits there. The debug console shows 1 GET request that is timed out (picture also attached).

I can fix the issue by completely closing all firefox windows and opening again, but it will disconnect me after some minutes.

Asked by isaac.beckie 1 year ago

Answered by Terry 1 year ago

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Automatic log outs.

Once every few days (and now every day) the browser logs out of me from every site/forum where I was logged in and this starts to be really annoying, what can I do? … (read more)

Once every few days (and now every day) the browser logs out of me from every site/forum where I was logged in and this starts to be really annoying, what can I do?

Asked by nickrelated 1 year ago

Last reply by FredMcD 1 year ago

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Not able to prevent downloads

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". … (read more)

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". 10 times out of 10 Firefox also downloads the file. How can I stop FireFox downloading files I don't want ?

Asked by nikkkko 2 years ago

Last reply by nikkkko 1 year ago