منتدى دعم ”Firefox“

When I attempt to log in to Ontario Gaming Corp I am continually advised I am not eligible because I do not live in Ontario. This is BS - I have been living in Ontario since 1953! Please determine the cause and get this fixed.

I just spent 15 minutes browsing and downloading a lot of images. When I was done I looked at my downloads folder and saw only half of them there. I checked the download history in firefox, and couldn't see some files. They were not queued or in progress. They weren't in the download list at all.

I reproduced this. I downloaded an image again. Right click, save as, click save. Then that image doesn't appear in the download history.

I tried some variations. Hitting enter instead of clicking save. Opening the image in a new tab and using ctrl-s.

Still, no image in the download history or on disk.

I quit firefox and re-openned. Still the file didn't appear on disk or in the download history.

Then I kept trying, and I got a second issue, which I think is related.

Often when I save an image, instead of one window popping up asking me where to save it, I get a second window popping up ontop of that, then a third, then a fourth. All ontop of each other. All asking the same thing. They take the focus, so it's not possible to interact with the main firefox window to continue browsing.

Sometimes if I hit enter literally 50 times then it will save the same image repeatedly, and eventually I can go back to browsing.

Sometimes there's more than 50 popup windows (my hunch is more than 100). My only solution then is to quit firefox forcefully. Which is annoying if I have state in other tabs that I don't want to lose.

This has happened many times over many weeks. It only happens on some file saves. I can't figure out why it happens on some, not others. (Right click > save, and also ctrl-s, they both do the same thing.)

This form won't let me attach a screen recording. Only screenshots. That's annoying because you can't really see the behavior from the screenshot. But I'll try. See the dark black border outside the download dialogue? That's normally a very faint transparent shadow. But because there's so many duplicate windows all exactly ontop of each other, those multiple transparent shadows have become opaque.

What you can't see from a static screenshot is that I could see each window appear ontop of the other. If I try to select the filename text and edit it, very quickly another window appears ontop with the default filename again. I can see the Firefox icon in the Gnome bar on the left shaking every time a new window pops up.

(Hmm, it looks like I can't *upload* screenshots either. I click browse, select a file, and then it doesn't get uploaded.)

I'm on Ubuntu 22.10 with Wayland.

I don't know if this issue is a bug in Firefox, or in Gnome. I've only seen this behavior with Firefox in Gnome. Not Firefox on another DE/OS. And not any other application in Gnome. This behavior has been intermittent since I bought this laptop and installed Ubuntu about a month ago.

I inserted a pic of my problem. I want to save a twitter bookmark in my twitter folder in the toolbar but it comes up with TWO different folders! When I save to one it shows up in the toolbar folder, if I choose the other it does not and I have no idea where it goes. How do I remove the second twitter location?

• After a Google search, I cannot click any link to go to the page result.
• If I type in an address the Webpage just won't load.
• My Gmail often will not load.
• I have several emails, but the list in GMail won't show them
• YouTube plays horribly choppy. (I followed a help guide to change some setting, but it did not help)
• I have to constantly use Chrome instead. I don't want to use Chrome. There is no problem with any of these in Chrome, so I know it is a Mozilla Firefox problem, I just don't know how to fix it.

I am using 113.0.1 and it is up to date

For years I have used Firefox and every update has been seemless. This one is terrible!!

Every time I click to open a new tab, it opens a new page Every time I try to change tabs from previous to the update, it will not change. I am stuck on that tab Every time a new page is created I cannot open it because it has a "block pop up windows" and this is a setting that I did not change. I have had to turn off all blocking just to be able to change my password, to be able to typoe here.

You have basically stopped my studies until this can be rectified and I doubt anyone will repond to this message

Good Day All - Previously I had installed a extension for my homepage. I had to reinstall my operating system and now that I'm reinstalling firefox I can't find the extension I was using previously. Is there any way in Firefox to see the history of the extensions tied to my account ?

I need to change my email address, but my old one is no longer active so I can't receive the confirmation code that will be sent to it, nor can I receive a reply to this question. Firefox version 113.0.1; Operating system Mac OS x 10.13.

For the past year or so, I keep getting this message when trying to access the grocery store website. I'm not really sure what to do to correct this problem or why it started happening. You don't have permission to access "http://www.kingsoopers.com/?" on this server.

Reference #18.13903a17.1684424374.5719945a

Can a Wildcard such as Dollar or the question mark be used to substitute a character or a number of characters while searching the FF password manager? Thanks I checked out the help page below and tried to search the help but no joy https://support.mozilla.org/en-US/products/firefox/privacy-and-security/passwords-forms-search-and-history Thanks M E

Hello all,

I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, when I start the video there is (as is normal) one 'Speed' and one 'Quality' button, but then every second these buttons start to multiply. This happens only on some websites - for example, it does not happen with normal videos on YouTube, although it happens on YouTube Shorts sometimes.

This is my first question on the Mozilla Support page, I thank you in advance for your help and I hope I follow the community guidelines. Please feel free to leave any suggestions or feedback concerning how I should proceed for asking for help in the future.

All my bookmarks and favourites vanished after a semmingly normal update. I had everything there, it was the reason I wanted to keep firefox instead of using edge. Please help me!

Whenever I attempt to enter my bank account (Maine) I receive a "security message" and when I click to have my phone contacted in order to receive a pass code, the phone NO LONGER rings like it used to.

What is the problem?

I now have to use Microsoft Edge in order to get into my bank account.

Thank you!

Fonts are often way too bold it's unreadable — for example, in the attached screenshot, c is so thick it's looks like o. In other browsers it looks fine. Been having this problem for half a year. Win 10, Firefox 113.0.1

I am wondering if there is a way to get a menu of bookmarks to show up in the context menu when you right-click within a webpage in Firefox.

Chrome has this extension, (and others that are similar) : https://chrome.google.com/webstore/detail/context-bookmarks/ednnkpljcbpjcoplcooifiblghkephlh?hl=en

and I am wondering if there is a native way to achieve the same thing in Firefox? And if not, perhaps an extension? I've searched for extensions like this but haven't found any.

Having changed for a time to another browser and imported/exported back and forth, I am presently with three bookmark menus, one after another. When a bookmark does not appear, I have to go to manage bookmarks to see in which one it is. Is there a possibility of merging the menus or only by manually checking in one menu and scrolling to the next, etc. and eventually deleting the excess? If the last is the only option, is there any way to get a second display to work from instead of having to scroll back and forth? Thank you for your imput.