منتدى دعم ”Firefox“

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

I was using PC and a window popped up saying "allow Firefox to make changes" and I clicked allow! Shortly thereafter my PC froze and I had to power it down. Now Firefox looks completely different and all my bookmarks and links to everything is gone. Also all my saved email logins and information!

Please help me reverse this change, I hate it!! Betty Turner

I'm still using windows professional 7, it works for the most part. Unfortunately often the browser won't load or it will load and runs very slowly, then it shows a box saying close previous firefox. When it is running slowly I often have to hit the browser many times until the box shows up saying close previous firefox. Is this something to do with windows 7 or another completely different issue.

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device specifications; Device name MSI Processor 12th Gen Intel(R) Core(TM) i7-1280P 2.00 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor

When I click on install Firefox 124.0.2 the following window pops up stating; Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 10 or newer. Please click the OK button for additional information.

Which opens up a new window giving me the following installation requirements.

Firefox System Requirements Firefox 124.0.2 Windows Operating Systems (32-bit and 64-bit)

   Windows 10 or later

Recommended Hardware

   1 gigahertz (GHz) or faster compatible processor or System on a Chip (SoC)
   1GB of RAM / 2GB of RAM for the 64-bit version
   500MB of hard drive space

As previously noted, my windows operating system and hardware meet the Firefox System Requirements.

Please let me know what needs to be done to install Firefox 124.0.2

Thank you! John

As i said I want to disable the crtl + W shortcut but i cant find a way to do it. This shortcut makes my day a lot harder cos i sometimes press it by accident. It's annoying. Please help m e unbind/delete it :)

I am unable to login to the DVLC. I get as far as the enter reg number of a car to check it,s been taxed. Then after I input the reg number the next page tell me it is an insecure page. This also happens on my laptop. On both desktop and laptop I am using firefox with duck duck go as an add on. However. In using my mobile with the stand alone duck duck go browser, I can log in and complete the task. This points to a problem with Firefox. Any advice's. This seems to be recent as I have used the laptop and desktop to use the check for a taxed car system ok in the past.

I visited Twitter and Facebook looking to contact Graham Hancock. I had to signup. But now everytime I open my browser ---- Twitter and Facebook automatically open up. HOW DO I GET RID OF THESE 2.

1. Mozilla email address 2. When I use Mozilla-Firefox to look for products on Amazon, you don't show the "SIZE" pull downs that are visible using Google Chrome or EDGE. I'm sure this is not good for business. I would prefer to remain on Mozilla, but somehow Amazon has blocked you from showing the size choices, and subject prices!!!

I reset my windows 10 installation thinking that it would be similar to a "backup and restore", but it wasnt. I wiped out nearly everything I had installed.

I hope that can learn how to load bookmarks from saved favorites folder.

Any help?

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break and wont load and I have to clear my cookies, resign into everything. and rinse and repeat every few days or a week, I also attached an image of what the purchase screen is supposed to look like. Looking at this via Microsoft edge

With my previous browsers--such as Chrome and Brave--I could automatically get into key sites without signing in every time. I thought this was due to cookies that my login passcodes. In the case of Google, it is by far the most challenging. Despite having a gmail account since early 2003, and using Google regularly since the '90s, it persists in asking me lots of questions and texting codes, etc.

My situation with Firefox is not working smoothly as it was when I used it for many years about a decade ago. I've already imported such browser data from these sites.

Can you help? Otherwise, I'll move on to Safari again.

Thanks,

Eckhart

I really appreciate the container tab option for my browsing, as it affords me more privacy and I am a stickler about my privacy. However- I have been having an issue with links that I am attempting to open in a specific container that will load, and then immediately reload into the tab without a container. This has happened several times. The most recent example is that I clicked on a link from FB, a site I tend to avoid, and specified that I want it opened in a FB tab, as I don't trust them not to track me beyond that. However, the link loaded in the FB tab and immediately again with no container whatsoever. There was no request, no warning that I had set up the "multi-account container" and did I want to use it in the designated container... nothing. This has happened with links before as well.

Hello, in my "Themes" section in the add-ons manager, I can view all the themes I have downloaded, and there are default ones I did not choose to install/download, and I would really like to disable these recommendations; for these, it only gives me the option "manage" whereas the ones I downloaded I also have the option choose to remove or report. They are not relevant to me, and they take up space and are a distraction from those I am interested in. Is there a way to disable these "Recommended Themes" section???

I accidentally deleted my firefox and didnt backup my passwords that were on it., I no longer have the computer that the firefox was on. How can i get all my passwords? I really need them.

I just want to express my frustration.

Today during removal of Firefox (due to bug in Windows "winget" upgrader I got two versions of FF - 122.0 and 122.0.1 so wanted to remove one) I accidentally clicked "Refresh Firefox instead" without knowing what's going to happen in a few seconds.

Soon I was presented with a nice and clean Firefox window with no open tabs, no history and no addons.

I quickly went to my profile folder (%APPDATA%\Mozilla\Firefox\Profiles) only to discover that no full backup was made prior to "refreshing". There were some files preserved - places.sqlite, cookies.sqlite, but no addons, and no sessionstore.jsonlz4. From what I can see, some of the carefully tweaked settings in about:config are also lost.

Fortunately I made my own backup on 10th of October 2023, so I recovered most addons and some of the open tabs. I'm now in the process of restoring other tabs from history. But I like to have them open for weeks or even months, so it's going to take me a lot of time.

The Refresh Firefox thing should be removed because it only destroys data. OR MAKE THE DAMN FULL BACKUP OF THE ENTIRE ***UNTOUCHED*** USER PROFILE ***BEFORE*** REFRESHING IT!!!!!!!!!

You never cease to disappoint, Firefox. Now I'll waste a lot of time to restore what I had before clicking that damn button. And I need to set up a regular profile backup because I cannot trust the software I tried to trust the most... No wonder you're losing users. That is totally unacceptable.

Any clues on how to restore my profile to the state before the "refresh" disaster?

response to jonzn4SUSE, because on my desk top, it won't install, because my computer chip is too old, when I get to the point of clicking on finish, when clicking on finish, it disappears, supposedly this chip is a better chip than the one I need to install it, but it's older than the one which is the minimum needed to do the install, even took it to the repair shop, I had read that sometimes if an older version of waterfox is on a computer it won't install, by the time I got it back from the shop everything with waterfox was gone, including bookmarks etc., none it was saved, some of the things I could import from my other browsers, one thing I don't like about waterfox is there isn't any way to export those things to other browsers, even when going to firefox or any other browsers, when clicking on import from other browsers, waterfox isn't on the list, also on my laptop, has an intel chip, maybe older than the one on desk top, when 1st installed it, it worked, the next time I tried to use it it wouldn't open, don't use lap top very often, usually only when desk top is in the shop on desk top, even tried to install it in safe mode, after I got it back from the repair shop, is when I found out about the chip being too old Operating System       Windows 10 Pro 64-bit CPU       AMD Phenom II X4 955          Deneb 45nm Technology RAM       16.0GB Dual-Channel DDR3 @ 803MHz (11-11-11-28) Motherboard       Gigabyte Technology Co. Ltd. GA-880GMA-UD2H (Socket M2)     Graphics       DELL ST2421L (1920x1080@60Hz)       512MB ATI Radeon HD 4250 (Gigabyte) Storage       476GB SPCC Solid State Disk (SATA (SSD))        1863GB TOSHIBA DT01ACA200 (SATA )    Optical Drives       HL-DT-ST BD-RE WH12LS30 ATA Device

thank you again happy trails to you, howard