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Firefox won't open

Every time i open Firefox a little window comes up and says for a fraction of a second that im using an older version of Firefox (Even though that i'm using the latest) a… (read more)

Every time i open Firefox a little window comes up and says for a fraction of a second that im using an older version of Firefox (Even though that i'm using the latest) and then it crashes. I've tried everything, from reinstalling, rebooting, making exceptions in the firewall and even manually installing Firefox, but nothing. Before anyone asks, i do not have AVG, Avast or Commodo, and the Firewall is the basic Windows one. The issue is very similar to this one:https://support.mozilla.org/en-US/questions/970099. I also tried what they said, but unfortunately nothing woks for me.

Asked by Legend_ 1 year ago

Answered by thiendt2001 1 year ago

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please can somone please help i am so desperate for any kind of help please

hello i created a post hhere desperate trying to seek help i am so depressed over this i cant see my post now anywhere i am so desperate for help please can somone pleas… (read more)

hello i created a post hhere desperate trying to seek help i am so depressed over this i cant see my post now anywhere i am so desperate for help

please can somone please help me

Asked by info7653 1 year ago

Last reply by Paul 1 year ago

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Selecting to open a file inside browser with Acrobat now always results in file being downloaded too.

I have the option set to always ask me if I want to open a pdf with browser, acrobat, or to download. I usually select open with Acrobat and, for the last few months, I … (read more)

I have the option set to always ask me if I want to open a pdf with browser, acrobat, or to download. I usually select open with Acrobat and, for the last few months, I have been getting an unwanted download as well. I found in the help articles that this is now the default action. For me, it usually means that at the end of a session i have to go to my desktop (my optioned destination for downloads) and clean it up by deleting every file I have looked at.

I recommend that you make that functionality optional. I just want to view the vast majority of things I open. For the few that I might want to download after viewing them, i would prefer to take a proactive step to download them after I have reviewed them.

Asked by Dick39 1 year ago

Answered by cor-el 1 year ago

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Adding an option to visit the extension store page?

I tried eveything but found no way to access the store page of a specific extension, am i missing something? Searching isnt good if it has a simple name as thounsands sh… (read more)

I tried eveything but found no way to access the store page of a specific extension, am i missing something?

Searching isnt good if it has a simple name as thounsands show up

Asked by sscicluna89 4 months ago

Answered by sscicluna89 4 months ago

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Facebook container

Very recently Facebook (META) wants me to agree to cookies before allowing me access to my personal page. There is a pop-up blocking access. (See attached screenshot) I h… (read more)

Very recently Facebook (META) wants me to agree to cookies before allowing me access to my personal page. There is a pop-up blocking access. (See attached screenshot) I have used Facebook container since it first became available. What is the risk here? At this point I have not agreed to anything.

Asked by Blue 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Old closed tab randomly reloads - multiple devices

Many, many months ago I did mundane search and opened a webpage in a new tab, as per normal. Nothing particularly stood out about this search and when I was done, I close… (read more)

Many, many months ago I did mundane search and opened a webpage in a new tab, as per normal. Nothing particularly stood out about this search and when I was done, I closed the tab. I didn't do anything different. I didn't save a bookmark or change any settings. I just looked at the webpage and then closed it when I was done. (It was a web article on some random tech site, if that matters)

Anyway, now whenever I open up my Firefox browser there seems to be a random chance that this previously closed tab will open on loading. And when I say random chance, I'd say about 1 in 5 chance. It doesn't always happen.

Just to be clear: I do have the browser set to restore my previous sessions. This is a setting I want to have on. However, this tab was not part of my previous session as I specifically closed it - and continue to close it every time it opens itself. Also, my Homepage is set to default and nothing else.

Not only that, but there are two very peculiar details about this case that make it very, very strange: 1. When I originally opened (and closed) this tab, I was using normal Firefox. I have since switched to Firefox Nightly. All of my other tabs that I like to keep open had to be searched and loaded up manually, one by one, after I did the switch. This one tab, however, is just showing up on its own. 2. Opening Firefox on a separate devices (second desktop PC, laptop, android phone) will occasionally load up this tab.

I do have my browsers set to sync, which is what I'm assuming is why it's following me around. But I don't understand why nor how to stop this specific page from loading after I keep closing it time and time again. Plus, why aren't any of my old tabs from my old Firefox browser following this same behavior after moving to Nightly? - I've closed hundreds, if not thousands of tabs. Why is this one following me around?

Asked by R3 3 months ago

Answered by R3 3 months ago

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Issue accessing specific URLs on a single website, Ancestry.com. Same URLs can be accessed easily on other browsers

Using Ancestry.com for genealogical research. The option exists to view other trees with comparable information. Works in Chrome, Vivaldi and Opera. Works in Firefox Deve… (read more)

Using Ancestry.com for genealogical research. The option exists to view other trees with comparable information. Works in Chrome, Vivaldi and Opera. Works in Firefox Developer. Will not work in FF 100.0.2. I've tried the usual troubleshooting - safe mode, enabling/disabling DNSPrefetch. Example URL http://trees.ancestry.com/pt/PersonMatch.aspx?tid=44861136&pid=162378642007&src=m which should display snapshots of other trees containing the same people. Only on Firefox, I am redirected to my homepage on the website. I have read of others having the same problem. Any fix suggestions? Thanks.

Asked by confidential48 1 year ago

Answered by Terry 1 year ago

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Browser stopped warning that page has changed 97.0.1 (64) (now 99.0.1)

My work consists mainly of capturing accounting data online. It is important that the browser warns me if I try to close or navigate away from a page if the data entered … (read more)

My work consists mainly of capturing accounting data online. It is important that the browser warns me if I try to close or navigate away from a page if the data entered has not been saved or updated, but I no longer get these warnings.

Please help.

Asked by Joshua Jacobs 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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How do I disable search suggestions based on my search history, without deleting my search history?

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search… (read more)

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search, the first suggestions are from my search history.

I don't want to delete my search history.

I often use my search history to find specific things that I need, but didn't bookmark at the time. I need my search history to be saved. I just don't want to automatically receive suggestions based on it.

Is there any way to turn this off? Even with an extension or something?

Asked by Clinton Graham 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

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Two incompatible firefox windows occur at once.

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks t… (read more)

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks thing and imported it to the new pc.

Now.. I have all my bookmarks and everything appears great. Except whenever I open a link from say my work it opens a Mozilla window that doesn't have my bookmarks. When I try to combine the windows It doesn't let me. I am also scared of losing access to the Mozilla with my bookmarks as I work from home using those. (the desktop shortcut to Mozilla opens the one without all my work)

In the attached screenshot things to note, the bookmark bar available on left isn't there on the right. Additionally in the taskbar (bottom) it shows Mozilla in two distinctly separate icons. When two Mozilla windows are open, they share the same icon on the taskbar, these do not, which leads me to believe I have two incompatible versions existing next to each other.

Asked by swampert180 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can not open Wheely.com on my computer

Good day! I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks … (read more)

Good day!

I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks ago, everything was fine. Now the mistake is PR_CONNECT_RESET_ERROR

Could you please check it ASAP and help me out?

Best regards, Daria.

Asked by Daria 1 year ago

Answered by Daria 1 year ago

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Previous bookmarks not shown

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox o… (read more)

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

Asked by InfernalLord 1 year ago

Answered by InfernalLord 1 year ago