Showing questions tagged: اعرض كل الأسئلة
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Passwords lost

Hi. The other day Firefox was playing up so I refreshed it which sorted it all out. However today I find all my saved passwords have gone. On researching this I see they … (read more)

Hi. The other day Firefox was playing up so I refreshed it which sorted it all out. However today I find all my saved passwords have gone. On researching this I see they may be in an old Firefox data on the desktop. Checking this there is a directory there dated 22/12/2022 which is when I did the refresh. Brilliant! But when I go into about:profiles it doesn't give me the option to "launch profile in new browser" which is what I think I need to do. Any help very gratefully received. Thank you. John

Asked by johneg 1 year ago

Last reply by Dropa 1 year ago

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Possible page refresh problem with 108.0.1

On Win 11, Firefox 108.0.1 seems to have some kind of page refresh issue. Only happens on sites like Facebook, and occurs in Troubleshoot mode so not due to running addin… (read more)

On Win 11, Firefox 108.0.1 seems to have some kind of page refresh issue. Only happens on sites like Facebook, and occurs in Troubleshoot mode so not due to running addins etc. Other browsers (Chrome, Vivaldi etc) all OK on the same pages (as was FF until the update).

It's hard to pin down what causes this, but my gut feeling is it occurs when an ad or posting containing a video tries to autoplay or refresh it's frame whilst scrolling, so may be something to do with video rendering. When it happens the entire Firefox window (including all menus, borders, text and icons) goes blank except for the background colours in the panels. This will go on for a few seconds and then usually all the pages, tabs, text etc will return. Just occasionally whatever is happening is enough to crash Firefox entirely or even the whole machine, requiring a power-cycle to restart it. This started happening within a few seconds of the automatic update to 108.0.1.

I will update FF on my laptop and see if the same thing occurs there...

Doesn't appear to. Both devices are intel i9 processors with Win11 Pro, major difference is the video card: Built-in Intel display on laptop, NVIDIA GeForce RTX 2060 on desktop.

I will try a driver update for the NVIDIA and report back...

I've attached a screenshot of the browser window taken when this happens.

I will try to run with developer tools to see if I can pin it down further...

Asked by mike585 1 year ago

Last reply by techguy150 1 year ago

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Lip sync problem

Since the last Firefox update I seem to have a problem with voice being out of sync with lip movement. The voice is coming out about a half second or so before the mouth … (read more)

Since the last Firefox update I seem to have a problem with voice being out of sync with lip movement. The voice is coming out about a half second or so before the mouth moves. Also the game I play, Forge of Empires, now has a bit of lag when I click on anything. If I click to move the screen it's lagging behind my movements. It wasn't this way before the last update. Any help would be appreciated.

Asked by smoser49 1 year ago

Last reply by Dropa 1 year ago

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Websites sometimes have a weird formatting

Dear all, recently I picked up Mozilla again and saw some weird website formatting for some sites. It sometimes only affect certain areas (see attached picture Bad Forma… (read more)

Dear all,

recently I picked up Mozilla again and saw some weird website formatting for some sites. It sometimes only affect certain areas (see attached picture Bad Formatting Amazon, where one part got squished and dragged down very much) and sometimes it affects the whole website (please refer to the other two pictures, one showing the proper formatting and the other one a formatting, which occurs over time, when leaving the website open)

Can I change any settings to combat this? Looking forward to your input!

Thank you and best regards, David

Asked by ElectroPatronum 1 year ago

Last reply by cor-el 1 year ago

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canot play YouTube video and live streaming

i can't play some YouTube video with massage(an error occur. pleas try again later playback id ....) pleas note i update firefox and remove add-ons and cookies and more o… (read more)

i can't play some YouTube video with massage(an error occur. pleas try again later playback id ....) pleas note i update firefox and remove add-ons and cookies and more over the same video play on chrome

Asked by Eng.Zaki 1 year ago

Last reply by alexxxxxxxx 1 year ago

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There is no sync when Switching from Windows 10/11 to Ubuntu?

I have recently lost trust in Windows and went back to Ubuntu. Work computer can probably boot back into Win11 if I try and it's on 22.04LTS. Home laptop was Win 10 but I… (read more)

I have recently lost trust in Windows and went back to Ubuntu. Work computer can probably boot back into Win11 if I try and it's on 22.04LTS. Home laptop was Win 10 but I'm not sure it is able to boot to that. Anyhow:

I had a great workflow with containers and handling a few different accounts and there are probably 100+ unique strong passwords saved in my firefox sync. Now I get to linux, get things set up ... and now I have to start over with everything. Most accounts, I'm totally OK to just "Forgot Password" because then it's a great chance to get a newer, longer, meaner passwd and review if I can turn on 2FA, etc. But there are sites that are slipping through the cracks; sites that are a little broken about recovery.

On an aside, I do have the windows filesystem and poked around Users/me/AppData/Roaming/blahblah/profile/files. There are json files with encrypted usernames and some sqlite DBs. Is there a mechanism for merging the "old" AppData into ubuntu's ~/snap/firefox/profile ?

Or is there a means to get user/pass out of those files? I'll see if I can get logged into the work computer tomorrow since I see there's an export option, which is a good backup plan if there isn't a way to import.

Thanks! Krista

Asked by Krista 1 year ago

Last reply by cor-el 1 year ago

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Problems with viewing parts of Google Calendar in Firefox a linux box running Ubuntu 22:04 LTS

The text for certain parts of the calendar screen are jumbled and impossible to read. I don't have this problem when I open the calendar app using Chrome or Chromium, or… (read more)

The text for certain parts of the calendar screen are jumbled and impossible to read. I don't have this problem when I open the calendar app using Chrome or Chromium, or in Firefox on my Macbook. It seems to be unique to my Firefox browser on my Ubuntu machine. I am attaching a screen shot that indicates the jumbles I see. The most prominent ones appear on the top line where one can change the week and day one is viewing. There are other places as well which are easily seen on the screen shot, especially when it is "blown up". I don't know how to fix this.

In any case, thanks in advance for your help and consideration. Best wishes, Paul Muhly

Asked by pmuhly 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Removal of IronVest reminder application

How do I remove the annoying IronVest pop up that displays every time I try to log into an account. It must have somehow attached to my browser without permission. I won'… (read more)

How do I remove the annoying IronVest pop up that displays every time I try to log into an account. It must have somehow attached to my browser without permission. I won't be subscribing to them and I can't locate where to delete them. Thank you for your support.

Richard

Asked by rzarczynski 1 year ago

Last reply by Dropa 1 year ago

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Firefox browser printing takes ages.

I have a PDF file which is 2.7MB. When opening it through the browser, and sending it to printing, it sends a 49.6MB document! This whole time, the browser lags, is very … (read more)

I have a PDF file which is 2.7MB. When opening it through the browser, and sending it to printing, it sends a 49.6MB document! This whole time, the browser lags, is very slow, and it takes around a whole minute to process this task!

OS: Windows 10 Browser: Firefox 108.0.1 (64b)

Please help me with this. Thank you.

Asked by Afterer 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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What is difference between Firefox's Sidebar and Libary tools?

It appears both the Sidebar and the Library tools offerred under "more tools" allow you to access History and Bookmarks. The Library lets you additionally access downl… (read more)

It appears both the Sidebar and the Library tools offerred under "more tools" allow you to access History and Bookmarks.

The Library lets you additionally access downloads, and the Sidebar lets you access synced tabs.

It's my impression they are redundant. Are their purposes different? Why have two? Am I missing a different functionality?

Asked by marshallarts 1 year ago

Last reply by cor-el 1 year ago

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Website does not completely load when in full screen

I am using a 16-inch 2021 MacBook Pro with a M1 Pro processor. Firefox 108.0.1. This website https://www.urbanoutfitters.com/shop/uo-large-houndstooth-shirt?category=sal… (read more)

I am using a 16-inch 2021 MacBook Pro with a M1 Pro processor. Firefox 108.0.1.

This website https://www.urbanoutfitters.com/shop/uo-large-houndstooth-shirt?category=sale&color=032&type=REGULAR&quantity=1 (and all other Urban Outfitter pages) does not load any of the images and buttons for me when I have the browser window at a large size. If I shrink the Firefox window and refresh, the page will load normally and I can make the window big again to continue browsing.

Can anyone reproduce this? I have tried all steps listed here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can and nothing works.

The website loads fine in Chrome in fullscreen.

Asked by jack.m.christie 1 year ago

Last reply by cor-el 1 year ago