Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (read more)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Asked by ju.col 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

somehow disabled search suggestions

When i try to open youtube.com for example i used to only type in you or even you y for firefox to finish the whole URL for me, but sometime last month it dissapeared and… (read more)

When i try to open youtube.com for example i used to only type in you or even you y for firefox to finish the whole URL for me, but sometime last month it dissapeared and never figuered out why after ALOT of trouble shooting to the point where I felt the need to create a new firefox account. Can you fix this for me? or just make everything deafult?

Asked by askdavidsen 4 months ago

Last reply by zeroknight 4 months ago

when streaming the attached images happen.

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I … (read more)

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I am compelled to do a hard restart. I have been working with Dell Technical Services and they indicate they have no history of this issue. I am running Windows 10. My system has all technical updates including current drivers . I really do NOT want to move off FireFox but I getting pressure to run another Browser and wait and see if the problem surfaces. Is there any history of this issue with this Firefox. Any help or insight you can provide would be greatly appreciated. Thank you, Cate Brown

Asked by Cate Brown Rayne 4 months ago

Last reply by zeroknight 4 months ago

spotify not playing on firefox for mac

I recently started using Firefox as my main browser after using Chrome for awhile, and I'm now running into trouble playing music on Spotify. Every time I try to play a… (read more)

I recently started using Firefox as my main browser after using Chrome for awhile, and I'm now running into trouble playing music on Spotify.

Every time I try to play a song on the browser version of Spotify, it cycles through several quickly without playing anything and eventually displays an error message that says: "Spotify can't play this right now. If you have the file on your computer you can import it."

I've seen others with similar issues (https://support.mozilla.org/en-US/questions/1431659) but the suggested fixes aren't working for me. My Firefox is up-to-date, I have DRM controlled content enabled, as well as the Widevine Content Decryption Module.

Looking for any suggestions!

Asked by ma285598119 1 month ago

Last reply by zeroknight 1 month ago

userChrome to show "Close Tab" in File menu stopped working

Hi, I've been using the following in userChrome.css for many years menu_close { display: -moz-box !important; } to restore "Close Tab" in the File menu, based … (read more)

Hi,

I've been using the following in userChrome.css for many years

  1. menu_close { display: -moz-box !important; }

to restore "Close Tab" in the File menu, based on cor-el's response regarding restoring menu_bookmarkAllTabs here:

https://support.mozilla.org/en-US/questions/799856

This stopped working some time ago and I am finally getting around to asking why.

I do have toolkit.legacyUserProfileCustomizations.stylesheets set to true, and other items in userChrome.css are working.

I am using 121.0 at home and 115.0 ESR at work and see the same (i.e. no "Close Tab"), in both cases on Debian testing. I do see this menu item when using the keyboard to open the File menu.

Any idea why this no longer works?

thank you, Greg

Asked by greg.klanderman 4 months ago

Last reply by Terry 4 months ago

YouTube doesn't load

I use mozilla firefox as my main web browser, and youtube sometimes does sometimes doesn't load (picture below). This happens only on firefox. Every other website works f… (read more)

I use mozilla firefox as my main web browser, and youtube sometimes does sometimes doesn't load (picture below). This happens only on firefox. Every other website works fine tho.

Asked by Nikola Bogojević 3 months ago

Last reply by cor-el 3 months ago

Microsoft Outlook in Firefox

Suddenly, yesterday when I opened my Microsft Outlook app, all is see is HUGE letters filing my entire desktop computer screen. As you can see in photo below, there is no… (read more)

Suddenly, yesterday when I opened my Microsft Outlook app, all is see is HUGE letters filing my entire desktop computer screen. As you can see in photo below, there is no way I can rea email this way. Same today. When I try another browser (Edge) the Outlook screen opens just fine, so it looks like a problem with Firefox.

I don't want to have to use Edge as a browser - I like Firefox!

I don't know how to fix this in Firefox. I don't rememebr making any changes to the programme - but I do undertake regular updates.

Asked by CynthiaJ 3 months ago

Last reply by cor-el 3 months ago

links open to blank tabs

For a couple of weeks now, out of nowhere, links I click from emails sent to me open in new tabs but are blank pages. This includes download links, so I'm unable to see … (read more)

For a couple of weeks now, out of nowhere, links I click from emails sent to me open in new tabs but are blank pages. This includes download links, so I'm unable to see any links or download anything being emailed to me by a number of senders. Weirdly, some senders' links work. I didn't change anything and don't know what to do about this. Please advise if you have a solution, thanks!

Asked by JM 4 months ago

Last reply by zeroknight 4 months ago

safesearch smart system!

hello... im 28 years old and safesearch is on, on my firefox and i actually cant change setting.... it wont give me access to the setting menu. need help with fixing it. … (read more)

hello... im 28 years old and safesearch is on, on my firefox and i actually cant change setting.... it wont give me access to the setting menu. need help with fixing it. account is: farzadmb74@gmail.com

Asked by farzadmb74 3 months ago

Last reply by Figure8565 3 months ago

?cookies, failure to connect

My Kaiser website kp.org can't come up...the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the requ… (read more)

My Kaiser website kp.org can't come up...the following error message:


"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

Asked by John C 1 month ago

Last reply by cor-el 1 month ago

Your Firefox profile cannot be loaded. It may be missing or inaccessible

Hi, I have a weird problem, I have 3 systems on my device: windows(10), ubuntu and Arch lately when i was configuring Firefox on fresh arch install I was annoyed that I n… (read more)

Hi, I have a weird problem, I have 3 systems on my device: windows(10), ubuntu and Arch lately when i was configuring Firefox on fresh arch install I was annoyed that I needed to re-login to every single s...t again. So I thought "Why can I just share the same FF profile between systems" Long story short it didn't work on Arch. I was forced to compile FF from source and now it works... but when I'm logged in on Ubuntu and trying to launch FF from GNU I always see this error. it's working when i point out to profile from the command line with "-p <dir>". but even then when I go to about:profiles and click "launch in new browser" it's still pooping with this error. So Am I doing something wrong or it is just impossible to do this seamlessly? is there a better(correct?) way to achieve the same functionality?

thanks for reading, ill humbly take any advice.

EDIT: I have copied the profile's folder to a separate partition which is auto mounted tried it on Ubuntu (at this time it had been working just fine) and after using it on Arch when I was back on Ubuntu it was displaying this error

Asked by jomal1236 5 months ago

Last reply by cor-el 5 months ago

cannot access copy machine website

When trying to log into my copy machine setup webpage i get this message Secure Connection Failed An error occurred during a connection to 192.168.1.50. Peer using unsup… (read more)

When trying to log into my copy machine setup webpage i get this message

Secure Connection Failed An error occurred during a connection to 192.168.1.50. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox. Learn more…

Asked by Denis Tasker 4 months ago

Last reply by Paul 4 months ago

Openingfirefox

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com this happened after I ran the "refresh firefox" option … (read more)

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

Asked by Paul Gritt 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox starting when imac starts

I dont know why but all of a sudden when I turn my imac on I am having things start up and they never did before. So how do I keep Firefox from starting up when I turn im… (read more)

I dont know why but all of a sudden when I turn my imac on I am having things start up and they never did before. So how do I keep Firefox from starting up when I turn imac on? I am getting really tired of having to shut off apps.

Asked by verna21971 1 month ago

Last reply by cor-el 1 month ago