منتدى دعم ”Firefox“

I just built a new computer and installed windows 11. Reluctantly coming freshly from windows 7, I have tried and done many things and tweaks to suit my needs more, so I am aware one of those things might be the issue, but I have no idea which, if any. My issue applies to any browser I have tried, not just Firefox. It started randomly and I cannot remember what I did last or exactly when it started happening, a few hours ago is the best I can say. Whenever I right-click while in the save-as window, that window closes and often the window last used minimizes. The browser itself does not crash; however, Firefox is unique in that it does crash but also the only one to notify me and allow me to give out a report, which I did. Also to note; this issue does not happen in every folder on my computer, and even that seems random, not limited to a certain drive either, or permissions and such. The browsers I have tested are Chrome, Edge, Brave, and Firefox.

I also have tried multiple windows recovery points, none of which mattered (and I know for a fact the issue didn't occur at the time of one point I tried, yet it did even after that recovery). Also scanned my computer for threats and nothing was found. I'm not sure if this is within the scope of help to receive here, but I can't find anything about this and since it is rather bizarre, I don't reckon it's a well know issue. Any help is very appreciated.

This started happening 2 days ago (firefox nightly) Here is a video of the issue (forgot to remove audio tracks before recording oops): https://youtu.be/Vc5ktXUw72E

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firefox crashes after closing every time

‘Firefox refuses to open, just keeps giving the message "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." When I click on close, the message just comes back, I have deleted, and reinstalled Firefox, but it is still the same, I am now having to use windows outlook. Please help me get back onto Firefox.

Firefox browser will not open. The FF icon is located in my taskbar (Windows 10). When I rest the mouse on this icon I see a very small representation of a website. When I click on the icon I see flash of some sorts on the desktop for about a nano second but the browser will not open.

I uninstalled FF and reinstalled. FF would open OK and I had no problems opening various websites. However, after I closed FF and attempted to open it up again it would not and so I am back to the original problem.

As I needed to access a website, I attempted to open Microsoft Edge and experienced the exact same problem. With the Microsoft Edge browser icon in the taskbar I can see a very small representation of a webpage but this browser will not open either.

Any assistance you can give me will be much appreciated, Con Van Dyk

Firefox (desktop version 96.0.1 64-bit) just updated itself on my laptop. Now, it will not load any pages. I'm sending this message using Chrome.

Please help.

Hi everyone. For the last 6 months, the <Firefox.exe> process is being terminated immediately after launching it.

I tried every solution I came across in the internet: from making a fresh clean installation to changing the profile, deleting the cache files and searching for Malwares and viruses. Unfortunately, nothing has worked.

Nevertheless, if I rename the "Firefox.exe" file to any other name, it will work without a problem. And if I kill the <explorer.exe> process, and then run "Frefox.exe" -without changing its name-, it will also function properly.

Before yesterday, I bought a new computer, installed Firefox, and it was working smoothly. However, today, I installed Office 2021 Pro Plus, logged into my Microsoft account from Word and <Firefox.exe> process is being terminated upon lunching it again.

I formatted the system, made a restore point, downloaded another version of office (2019 Pro Plus), logged into my Microsoft account, and the same has happened again. I tried different scenarios; the result is always the same.

• Same problem is happening with Chrome. Only Edge is working if I logged into my Microsoft account from office apps.

Any idea?

Since last Friday I have been experiencing an ongoing issue with the Firefox application. Simply put I opened the application and all I saw was a blank screen, I still had the basic format/layout but nothing was coming up including error messages. The weird thing is is that I am experiencing the same issue on both my computer and laptop, both run windows 10 and are up to date on software. I verified that the antivirus/firewall isn't interfering with the application, other web browsers are functioning properly, I have uninstalled and reinstalled Firefox, cookies have been cleared, Firefox has been refreshed, computer restarted, new Firefox profile created, and verified by Webroot and Windows Defender that no malware is present.

I tried troubleshooting more today and I was able to at least get a webpage to load, but if I tried visiting another webpage in that same tab, Firefox would hang up. What allowed me to get a webpage to load (at least the first one) was by disabling the webroot extension. I've attempted to run Firefox with all extensions disabled but I am still having the same issue.

Other features that wont work are tools under the more tools tab, I was able to get the browser console open and took a screenshot of that, hopefully that may shed some light on the issue, any help would be great appreciated, thanks!

No websites will load at all. The address looks fine but the loading ends up timing out just like when the address isn't correct or the site is having issues. I believe this started after the last update, I don't remember if it was a Firefox or windows update. I've tried the suggested troubleshooting tips, and uninstalled re-installed firefox twice. All I achieved was to lose my dark theme and previous open tabs.

Hi. On dictionary.com when I type in a word in the search bar and press enter, it works fine, but when I am on a definition page on dictionary.com (not the homepage) and I type a word in the search bar and press enter, it does not work. The page does not respond.

Also when I am on biblehub.com and I type in a reference (like Genesis 1:1) in the search bar at the top and press enter, I get directed to a blank page: https://biblemenus.com/topmain/send.php?q=undefined

In the search bar at the top of biblehub.com I must click the magnifying glass icon in order for it to work, which is annoying.

Note that a while ago (I don´t know how long ago) these things used to work correctly. I don´t know whether a Firefox update caused the problem or whether it was a change to the coding on the webpages. I am on the latest version of Firefox. Neither of these problems happen on Chrome.

Let me know what can be done to fix it. Thank you.

Ever since the Firefox upgrade to v100.0 (Win10 64-bit), Firefox locks up whenever it spawns a new, external process. This happens most frequently whenever the website to which I'm connected (doesn't matter which one) attempts to print or read in a file on the hard drive. This is especially true for email sites, where these functions are most often called from within FireFox. No error code appears and it's not immediately evident that Firefox even has an issue. It just becomes completely unresponsive. I have to call up the Task Manager and kill the Firefox tasks to exit. When I reinvoke Firefox, it restarts the tabs I had open at the time I killed it. This never happened before v100.0, and does not happen in any other browser. I have a friend with a Windows 10 machine who has exactly the same problem.

Any suggestions?

My Firefox crashes almost constantly, up to several times every couple minutes. I recently wiped my entire computer and reinstalled Windows (to fix other problems, among this one) but the issue is still happening. I have a list of a couple dozen crash logs that I can show, and I have tried reading through them and debugging to no avail. The crashes also still persist in Troubleshoot mode. I have included the most recent crash reports with my freshPlease help.

Crash reports: bp-699ce422-518b-4962-9162-8efa20230504 bp-3d286f7a-6652-4cdc-8384-fb7ba0230504 bp-ec65f916-491a-48f8-a52f-9f9270230504 bp-c198b2c7-d0ca-42ef-adc4-2a7a90230504 bp-b3b35dc8-399a-4ab8-a181-911f50230504 bp-e283b211-eecd-4be1-8b7a-3a4f60230504 bp-75e5c309-f54a-4043-a071-d9d5e0230504 bp-ab47731e-c62a-4d4f-bd2d-609170230504 bp-b50ad536-996d-457d-8726-004940230504

See attached screenshot - I get error message when I try to use OR reinstall Firefox. Suspect Win10 recent updates. The Task Manager thinks everything is fine. Thanks, Joe

I have most recent release of Firefox and also just updated MacOS to 11.5.2. After updates the histograms on the Wordpress blog stats page do not display. They display fine on Opera. I did clear cache — that didn't help. I quit Firefox and restarted — that didn't help. Firefox version for Mac version 91.0.1 (64-bit).

I assume this must be a Firefox bug, but am open to suggestions on how to fix the problem.

Also, when I click the checkbox for "Email me when someone answers the thread" it will not accept the check. Irritating.

Got the "new & improved" version 93, and it doesn't seem so improved. I can barely write this, as it keeps stopping and starting, and acts like we're underwater! It's using about 15GBs of RAM, and while I still have plenty on-hand, it's barely functioning! Come one, what's going on, will this browser ever just work?