• المُؤرشفة

Dark Mode disabling for NON-Tech user

Hello y'all: I am technologically challenged and I have tried for over an hour to turn off the dark mode on Firefox. Pls note I read ALL the other treads regarding this t… (read more)

Hello y'all: I am technologically challenged and I have tried for over an hour to turn off the dark mode on Firefox. Pls note I read ALL the other treads regarding this topic and for some with little to no-knowledge of programing like yours truly, the answers are interesting but for me useless.

I don't even know how the heck the dark mode got turn on to begin with. I have bad eye sights and this sudden change is driving me inside.

I thank you in advance for a simple, non-technical answer.

Desperate from France!

Asked by tanniaeva 1 year ago

Last reply by Terry 1 year ago

  • المُؤرشفة

Why won't Mac Monterey allow me to store bookmarks

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work… (read more)

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work. Hate to give you guys up, but unless y'all can help me fix this, I'll be moving on.

Asked by glendervin 2 years ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Feature request: clear indication of local results in "Firefox Suggest"

I appreciate the effort and work that has gone into Firefox Suggest, but I find that it obscures and hides the real source of the found URLs. I have no way to know if it'… (read more)

I appreciate the effort and work that has gone into Firefox Suggest, but I find that it obscures and hides the real source of the found URLs. I have no way to know if it's from my browser history or bookmarks or from, potentially, external sources.

The possibility that "Firefox Suggest" results might be from external sources (depending on what you have configured) makes it (to me) like an opaque black box in everyday use. And even if the source isn't external, the fact that there even exists a doubt is itself a problem.

So a constructive idea: it would be very comforting if at least local results would be clearly indicated in the results in the address bar. And preferably also a distinction of "history" and "bookmarks".

Thanks for considering it! :)

Asked by greyguy 1 year ago

Last reply by greyguy 1 year ago

  • المُؤرشفة

Why do you strip my FireFiox when you update, we go thru this at least every 4 times I update, and I do not have this time to waste

WHY do you strip my FireFox every 4 times I update? Sooner or later I will get tired of this circle jerk. Put my FireFox back like I run it, you try and try to have me ru… (read more)

WHY do you strip my FireFox every 4 times I update? Sooner or later I will get tired of this circle jerk. Put my FireFox back like I run it, you try and try to have me run a generic Browser, when they do me no good, trying to mine my data is futile, as we show time after time. I like FireFox because I can cut the dead weight and go to work. Please help Robert StrongBow

Asked by Robert Blackhorn StrongBow 1 year ago

Last reply by Terry 1 year ago

  • المُؤرشفة

Can't download

Tried to dl for my iMac "El Capitan" version 10.11.6 a dozen times but no go. Any chance of me getting the old version for my antique? I sent a screen shot below. Thank… (read more)

Tried to dl for my iMac "El Capitan" version 10.11.6 a dozen times but no go. Any chance of me getting the old version for my antique? I sent a screen shot below. Thanking you in advance, Ed

Asked by kayeed441 1 year ago

Last reply by cor-el 1 year ago

  • حُلّت

I first noticed the icon on eBay and now on Temu. It only comes up when using Firefox.

I'm using Chrome to send this because I'm thinking I have a virus of some sort, but when I run scanners, my computer comes up clean. I prefer Firefox over Chrome, so hop… (read more)

I'm using Chrome to send this because I'm thinking I have a virus of some sort, but when I run scanners, my computer comes up clean. I prefer Firefox over Chrome, so hope to resolve this issue. The icon I'm concerning with is on the right side in the middle. Is is mainly blue with an X on the top left corner. Inside the box, is says Log In with an arrow. I can click on the X and the icon will go away. But when using Temu or eBay, it'll come back. It doesn't seem to come up on any pages not selling something. I contacted eBay and they state it is not theirs and to contact Mozilla Firefox. This is probably not a coincidence, but I just had my eBay account hacked into and had to change my password. Ideas??

Asked by Joe 4 months ago

Answered by zeroknight 4 months ago

  • المُؤرشفة

Changing password

Please god help me. I am trying to change my password and it tells me my old password is incorrect. I sign in using the only password I have with Firefox, and use the sam… (read more)

Please god help me. I am trying to change my password and it tells me my old password is incorrect. I sign in using the only password I have with Firefox, and use the same one to try and change it, but it keeps giving me this error message. I'm about to put my face through the monitor.

Asked by nkrauchi 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

Notifications not Updatijg

I have twice come across a glitch on the Firefox version of tumblr. The notifications will remain entirely static, regardless of how many items are in my dash or how many… (read more)

I have twice come across a glitch on the Firefox version of tumblr. The notifications will remain entirely static, regardless of how many items are in my dash or how many people have interacted with my posts. I am sure this is a Firefox issue as logging onto Google Chrome removes this issue entirely. I have temporarily removed cookies and passwords for tumblr, but the issue has not improved.

Asked by kmccaffr2 1 year ago

Last reply by Terry 1 year ago

  • المُؤرشفة

Firefox crashing on multiple machines

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on tw… (read more)

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on two different computers, opening various sites. I suspected it was extensions (as those would be a commonality) but I had the same crash occur in Troubleshoot Mode. It does happen less frequently on a newer machine, but it still happens. I find that opening something such as YouTube or The New York Times makes it crash faster, meaning some performance thing.

Attached are two distinct errors that happen each time.

Asked by peter608 1 year ago

Last reply by cor-el 1 year ago

Inserts - a bit like Outlook inserts

Firefox often display messages at the lower right corners - only from selected sites. It drives my crazy - because I have to click on each and ervy one. How can I selec… (read more)

Firefox often display messages at the lower right corners - only from selected sites.

It drives my crazy - because I have to click on each and ervy one.

How can I select the sites which are displayed or can I shut them off all together ?!?


Please advise !

Asked by wolfarl 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • المُؤرشفة

accessing the Transport for London website, www.tfl.gov.uk

Dear Firefox, Thanks for reading this. I use your superb browser to surf the web. One of the only sites I am having trouble with is Transport for London, www.tfl.gov.u… (read more)

Dear Firefox,

Thanks for reading this.

I use your superb browser to surf the web. One of the only sites I am having trouble with is Transport for London, www.tfl.gov.uk.

The thing about this site is, that when I go onto it, it simply freezes almost straight away. I use my wired mouse to try to scroll up or scroll down the site, and I cannot. It is just stuck. There are no scroll bars on the right to be able to click on to go up or down.

I am thinking this problem may have something to do with cookies. I say this, because the site is allright before the message comes onto the screen asking you to agree to cookies.

Is this a possiblity, do you think?

Or is there another possibility? For example, I have visited another forum, and told to increase hardware acceleration. Could this be the answer?

Any suggestions would be more than welcome, Yours Marek

Asked by MAREK_WES 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

FF WIN 11 latest install 2023-09-10 always resets zoom to 100.

I see no way to set the system-wide default zoom to 70% as each time I do so and reboot, it is reset to 100% This is, sadly, extremely frustrating after 3 decades of hap… (read more)

I see no way to set the system-wide default zoom to 70% as each time I do so and reboot, it is reset to 100%

This is, sadly, extremely frustrating after 3 decades of happily using FF.

Brave does it right.

With all respect, why not FF?

Your thoughts, please.

Asked by Chuck-O 8 months ago

Last reply by zeroknight 8 months ago

  • المُؤرشفة

Problems Opening Webpages

I have used Firefox for a long time, and it is the browser I prefer. Unfortunately over the last 6 months I am increasing having problems opening up webpages I normally v… (read more)

I have used Firefox for a long time, and it is the browser I prefer. Unfortunately over the last 6 months I am increasing having problems opening up webpages I normally view on Firefox! When I switch over to Google Chrome (NOT my preference!) those same pages open with no problems! What's up with this?

Asked by kwgruber 7 months ago

Last reply by cor-el 7 months ago