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Profile page is in Spanish

Only happening on the profile/account page is showing up all in spanish. All the other pages for example, this page where we ask our questions, and every other page loads… (read more)

Only happening on the profile/account page is showing up all in spanish. All the other pages for example, this page where we ask our questions, and every other page loads in the correct language that I have it set too English. I am in desperate need since I have to verify suspicious activity and devices but I can't since I do not read or understand another language.

Asked by Alex 1 year ago

Last reply by Alex 1 year ago

  • المُؤرشفة

Need to restore .json file after FF update corruption

This will be brief. Can I rename the .corrupt file to restore my logins and passwords? This seems to have occurred during the last update. I am have heart palpitations. … (read more)

This will be brief.

Can I rename the .corrupt file to restore my logins and passwords? This seems to have occurred during the last update. I am have heart palpitations. I have no other backups.

I have two .corrupt files created at the same time (see image), but their appear identical. This is odd. Does this even matter.

thanks for your help,

Liz

current email address: [email removed from public]

Asked by ebbrauer 1 year ago

Last reply by cor-el 1 year ago

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Facebook tab reloading on the fly.

I'm on Firefox 102.0.1. The Facebook tab is updating on the fly as I'm reading, forcing me to 'reel back' several pages if I want to continue where I was. What gives? It'… (read more)

I'm on Firefox 102.0.1. The Facebook tab is updating on the fly as I'm reading, forcing me to 'reel back' several pages if I want to continue where I was. What gives? It's been doing this for about a month.

Asked by noelrodrigue 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Why won't Mac Monterey allow me to store bookmarks

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work… (read more)

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work. Hate to give you guys up, but unless y'all can help me fix this, I'll be moving on.

Asked by glendervin 2 years ago

Last reply by cor-el 1 year ago

Garbled Fonts

Website fonts are often garbled. See attached screenshot. I've tried the other suggestions mentioned here but nothing changes; it's still happening. I'm on a 2020 iMac wi… (read more)

Website fonts are often garbled. See attached screenshot. I've tried the other suggestions mentioned here but nothing changes; it's still happening. I'm on a 2020 iMac with a 3.3 GHz 6-Core Intel Core i5 processor with Mac OS 14.1.1 and Firefox 120.0 (64-bit).

Help?

Asked by seamonsters 5 months ago

Last reply by cor-el 5 months ago

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Feature on web site not working when using Firefox only

Cannot delete items added to cart on patioslingsite.com using Firefox. Works ok using Google and Microsoft Edge browers. Using latest Firefox update on my Windows 10 OS a… (read more)

Cannot delete items added to cart on patioslingsite.com using Firefox. Works ok using Google and Microsoft Edge browers. Using latest Firefox update on my Windows 10 OS and tried a few setting changes in Firefox without resolve. Is there a particular setting that needs to be changed or is there something else going on?

Asked by gaemmershy 2 years ago

Last reply by FredMcD 2 years ago

  • المُؤرشفة

IndexedDB is not support in Firefox private window

Dear Team, I am facing problem while browsing my site in private windows i am getting this below error please look into this and update as soon as possible. … (read more)

Dear Team,

I am facing problem while browsing my site in private windows i am getting this below error please look into this and update as soon as possible.

Asked by bavaliyarahul57 1 year ago

Last reply by TyDraniu 1 year ago

Firefox not loading websites

Hello! I have once again returned to get some help with a problem I've been encountering for a while now. I've been using Firefox browser for years now with no problem… (read more)

Hello!

I have once again returned to get some help with a problem I've been encountering for a while now.

I've been using Firefox browser for years now with no problems. When I bought a new top end PC about a year ago I've started noticing that I have problems with browsing the internet. At first I ignored it, but the problem persisted to this day and now it started driving me nuts.

When I open a random new website, or a website I haven't visited in a while I get the error message "Hmm. We’re having trouble finding that site."

Then I have to refresh the page up to 10+ times, which is incredibly annoying, before it loads properly.

- my internet connection is stable, as I don't have this problem on my old PC (Windows 7, PC connected to internet with cable directly to modem) - I do not seem to have this issue with the Edge browser on new PC that came with Windows 10. I have not tried using Chrome or any other browsers - I use a Asus RT-AX55 Router, the connection to new PC is with cable. - I do not use any VPN

Some people have suggested that this could be an issue with the router's settings, but then why is the issue not present when using Edge?

Please help and advise what could I possibly do, because I have zero clue whatsoever...

Thank you kindly!

With respect,

-Jerry S.

Asked by Catch20Tw0 5 months ago

Last reply by Catch20Tw0 5 months ago

Console popping up frequently for no reason in recent weeks

In the last three or four weeks, while typing a reply in gmail or making a comment in Youtube, for instance, a console window pops up at the bottom of the screen. Very an… (read more)

In the last three or four weeks, while typing a reply in gmail or making a comment in Youtube, for instance, a console window pops up at the bottom of the screen. Very annoying. Never happened until recently. I can't figure out how to make it stop. I will NEVER need to use the console window.

Asked by davelukasek 4 months ago

Last reply by cor-el 4 months ago

  • المُؤرشفة

Add-on was at the top of the right-click menu, but now it's been moved down.

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minu… (read more)

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

Asked by WonkySplonky 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

I saw addons on my "Connected Service" list

So, I just saw an add-on nesting on my "Connected Service" list. It's quite weird, because I never see something like this. Is this normal? The add-on is "video download… (read more)

So, I just saw an add-on nesting on my "Connected Service" list. It's quite weird, because I never see something like this. Is this normal? The add-on is "video downloadhelper". Since the list description is "Everything you are using and signed into.", it it true that my firefox account has been compromised?

Asked by aghasins 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • المُؤرشفة

WHY WOULD FIREFOX IN STANDARD SETTING BLOCK AN ARTICLE THAT SHOWS TWITTER FEEDS AND CONVERSATIONS POSTED?

IS FIREFOX NOW POLITICALLY DOMINATED? I AM SHOCKED AFTER BELIEVING THAT FIREFOX WAS NOT BLOCKING INFORMATION ON THE WEB THAT THEY DIDN'T POLITICALLY AGREE WITH! NOW I F… (read more)

IS FIREFOX NOW POLITICALLY DOMINATED? I AM SHOCKED AFTER BELIEVING THAT FIREFOX WAS NOT BLOCKING INFORMATION ON THE WEB THAT THEY DIDN'T POLITICALLY AGREE WITH! NOW I FIND OUT THERE IS NO WAY TO CONTACT FIREFOX AND ALL THEY HAVE IS THE STANDARD ASK A QUESTION FROM THE COMMUNITY! THERE ARE TOO MANY GLITCHES WITH DOWNLOADING THEIR UPDATES AND COMPLETELY LOSING MY SAVED PASSWORDS AND NOW THIS BROWSER HAS BLOCKED INFORMATION POSTED ON A NEWS ARTICLE THAT SHOWS TWITTER FEEDS BY THE PRIOR TWITTER ADMIN THAT HAS BEEN FIRED. I HAVE THE STANDARD SECURITY AND DO TRUST THE SITE THAT I AM ON BUT WITHOUT EXPLANATION FIREFOX HAS BLOCKED THOSE FEEDS IN THE ARTICLE. CERTAINLY NOT INTENDED TO PROTECT MY BROWSING BUT TO BLOCK AN INTENTIONAL POLITICAL PERSPECTIVE! I NO LONGER WANT TO TRUST FIREFOX/MOZILLA WITH MY BROWSING CAPABILITIES ESPECIALLY KNOWING IT IS ONLY VOLUNTEERS AND NOT SUPERVISED OR ANY CUSTOMER SERVICE TO GIVE ANSWERS!

Asked by Lori 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

Firefox closes Tab after closing downloaded attachment?

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples. Lets say I am checking my… (read more)

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples.

Lets say I am checking my email (yahoo) and receive a video file attachment. I launch the attachment which is set ot download and automatically open my player, which is VLC. VLC launches and plays as normal. When I finish, I close VLC and find that a few seconds later my Firefox window or tab also closes.

This is not just with video files and not just from email. Same for doc files or pdf or jpg files. If it downloads and then I open it through Firefox, that tab closes once I close the third-party program.

I also tried turning off the auto-launch and just download the files, but if I start them form the downloads display in Firefox the same issue occurs. If I start explorer and browse to downloads and just launch it from there then there are no such issues.

I did notice that it only closes one tab, so if I have a dummy second tab, when the tab is closed I can use Ctrl+Shift+T to restore the previous window and continue, but it has gotten tedious to do that every time I download a file.

I did check that neither Chrome of Edge do not have such behavior.

System details. Firefox 103, Windows 10 21H2. No known major updates or changes have been made to the system to cause this change. The only extension I have is Ublock Origin, and I have tried disabling it but it did not help the problem.

Asked by elkinm 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago