Showing questions tagged: اعرض كل الأسئلة
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Passwords lost and cannot be saved anew after "refresh"

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookma… (read more)

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookmarks were retained but all passwords wiped out. Further, as we painstakingly looked up or created new passwords on sites and entered them, the usual Firefox alert would come up asking if we wanted to save the new log-in, user name and password on each site, we'd select "yes" and then find none of them saved. Can anyone advise us? We're rebuilding our saved passwords on Chrome now but have had Firefox as out primary browser for over a decade.

Asked by michaellouiswells 1 year ago

Last reply by FredMcD 1 year ago

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Firefox will not connect

So this morning (5/4/2022) I start the computer (desktop) Win 10 Pro, 64 bit and Firefox will not connect. Checks: I verified that my phone connects to my wireless; I ve… (read more)

So this morning (5/4/2022) I start the computer (desktop) Win 10 Pro, 64 bit and Firefox will not connect.

Checks: I verified that my phone connects to my wireless; I verified that email is connecting; I verified that Chrome is connecting.

I did the following:

I refreshed Firefox -> Firefox will not connect I started Firefox in troubleshoot mode -> Firefox will not connect I uninstalled and then restarted my computer and then reinstalled -> Firefox will not connect

Further, the once working about:config update to reinstate compact menus has no effect (why not test for a mobile OS before expanding the menus...?) Regardless, this secondary for the moment.

What to next is a mystery to me. Firefox has become so troublesome that it is almost not worth it to continue fighting with it.

Asked by r.j.dill 1 year ago

Answered by FredMcD 1 year ago

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When downloading Excel file .xlsx extension name is not added

I use a program called Solver to generate reports and download them in the .xlsx format. After a recent update in Firefox, my downloaded files no longer contain an extens… (read more)

I use a program called Solver to generate reports and download them in the .xlsx format. After a recent update in Firefox, my downloaded files no longer contain an extension and instead only appear in my download folder as a generic "File".

I've checked and .xlsx files are definitely associated on my computer with Excel. Also when I open the file or later "Always Open Similar Files" they open using Excel no problem.

What's the reason these aren't getting an extension added to them? I've attached a picture where file 1 is what it looks like for a file downloaded using Firefox, file 2 is the same file that is opened at the time of download.

My issue kind of looks like this one and it seems the issue was a bug and the user needed to download a new release of Firefox: https://support.mozilla.org/en-US/questions/1277280

Asked by jondail83 2 years ago

Last reply by jondail83 1 year ago

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Firefox downloads PDF file when I click "Open with Firefox"

Hi, In the parameters, I chose to let Firefox ask me every time what to do with PDF files. But, when the window pop up and I click "Open with ... Firefox", the browser d… (read more)

Hi,

In the parameters, I chose to let Firefox ask me every time what to do with PDF files. But, when the window pop up and I click "Open with ... Firefox", the browser download and open with Firefox the PDF instead of only showing it in Firefox. When I set the "Open with firefox" by default in the parameters, Firefox will this time directly open the PDF in the browser instead of downloading it.

Are you aware of this bug ? Is there a solution ?

Thank you very much !

Asked by Pulibu 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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PASSWORD MANGER

when I go to password manger, why do all the websiters look like this? I'm using the built in one..how can I edit it if I cant read what it is.. thankyou Website address … (read more)

when I go to password manger, why do all the websiters look like this? I'm using the built in one..how can I edit it if I cant read what it is.. thankyou Website address moz-extension://3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 1 year ago

Last reply by cor-el 1 year ago

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Files being downloaded even though "Open in Firefox" is selected

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I… (read more)

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I have the action set to "Always ask". However, when I click download on a PDF file and then select "open with firefox" as the action option, the file not only opens in the browser, but also gets downloaded automatically without even allowing me to select where. Is this intended behavior? There are lots of times I just want to view a file and not actually download it, and this is quite annoying.

Asked by lukaslemke22 2 years ago

Last reply by Terry 1 year ago

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Firefox crashes when printing to "Save to PDF"

OS: Windows 10 Firefox Version 100.0 Starting this afternoon... Firefox crashes (completely shuts down) every time I try to print to "Save to PDF" with the Firefox brows… (read more)

OS: Windows 10 Firefox Version 100.0 Starting this afternoon...

Firefox crashes (completely shuts down) every time I try to print to "Save to PDF" with the Firefox browser page open. I can print a browser page to my local printer, but not to "Save to PDF", even if it is in Troubleshoot Mode and even after Firefox has been refreshed.

Everything on my system is current and updated.

This issue is new.

Any ideas, or other suggestions.

Thank you in advance for your time and assistance on this matter.

Dave

Asked by davesorion 1 year ago

Last reply by FredMcD 1 year ago

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Removing Beta Release Channel

It appears that this question has been asked many, many, many times and yet a clear, concise answer hasn't been provided. How do I change my updates from the beat release… (read more)

It appears that this question has been asked many, many, many times and yet a clear, concise answer hasn't been provided. How do I change my updates from the beat release channel to standard updates? There should be a simple procedure to do this without a lot of unnecessary information in the answer and ultimately no answer to the question.

Asked by enerbunny 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Suddenly last week, I am not able to download attachments in AOL email. I can download them in Chrome, so the problem isn't AOL, it'sFirefox. I have cleared cashe & cookies and disabled enhanced tracking protection, still I can't download attachments.

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried… (read more)

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried clearing cache and cookies, disabling enhanced tracking protection. What else can I do?

Asked by LisaDuggan 1 year ago

Last reply by FredMcD 1 year ago

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can only save (not open) Gmail attachments after latest update

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it. Th… (read more)

I can only save (not open) Gmail attachments after the latest update and JPG is not showing up in my the Applications section of Settings/General so I cannot fix it.

This has happened one time too many guys, every update but this time half the items I would normally get as an attachment are no longer listed in the applications menu.

If I cannot get a fix quickly I will be forced to move to Chrome (which I REALLY hate the idea of). I see 25 - 80 emails a day and it is mission critical that I can open and view email attachments without having to save them.

A little help??

Mark [email removed from public]

Asked by mjmalizia 1 year ago

Answered by Terry 1 year ago

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Firefox Browser

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restar… (read more)

I wonder why the latest browser does not have a Home Button.It is easier to close the blank browser with the Home Button.Closing the blank browser helps the system restart smoothly in the next session.

Asked by RANGANATH 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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Bookmark toolbar

Downloaded the latest version of FireFox, and have somehow lost the toolbar for my bookmarks. Have tried suggested things mentioned that i can find to no success. How do… (read more)

Downloaded the latest version of FireFox, and have somehow lost the toolbar for my bookmarks. Have tried suggested things mentioned that i can find to no success. How do i get this much neede item back, HELP please?

Asked by kodaonehutch 1 year ago

Answered by FredMcD 1 year ago

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Latest version of Firefox is missing the link in the top bar that enables me to email a link to the web page that is open

In the past, there was a helpful link to the right of the address bar that enabled me to email a link to the current open page to my friends. That link is missing in the … (read more)

In the past, there was a helpful link to the right of the address bar that enabled me to email a link to the current open page to my friends. That link is missing in the latest version of Firefox for Windows. How do I restore it?

Asked by Tony711 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago