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i cant see any images on some websites.

i came across this website and notices something off about it so i opend up chrome and it showed images. i tried with no extensions andwith troubleshooting mode. i also c… (read more)

i came across this website and notices something off about it so i opend up chrome and it showed images. i tried with no extensions andwith troubleshooting mode. i also cleared my cache i reinstalled and tried clean with no extensions

so i hope someone can help me fix this because i really loved firefox so far.

Asked by cloofke 1 year ago

Last reply by cor-el 1 year ago

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Yahoo mail on laptop

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments… (read more)

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments, delete, move, star, or anything. I've reloaded yahoo, created a new password and signed back in, closed Firefox and opened back up, restarted my laptop and opened back up, cleared cache - NOTHING WORKS. It works just fine on Chrome and my phone. I noticed that yahoo mail url is the only one that has a cross site cookie symbol. But when I take it out, it still doesn't work. I am beyond annoyed.

Asked by medieval_lady1 1 year ago

Last reply by jonzn4SUSE 1 year ago

Curiosity - tracked despite private bowsing, VPN, and manual browsing data wipe

Hello, I have a curiosity question, related to privacy. I recently found that eBay was able to confidently identify me when I would not have expected. By the way, I work … (read more)

Hello, I have a curiosity question, related to privacy. I recently found that eBay was able to confidently identify me when I would not have expected. By the way, I work in tech, often dealing with security and basic privacy. I am well aware of "fingerprinting," but typically that is used to break up people into subsets, or cohorts, not individually identify the user. And of course, even when it does, it typically won't show/tell the user that it has successfully done so. Anyway, here's what happened:

1. I visited eBay using FF's "Private browsing" in "Strict" mode, over a VPN connecting to country "alpha". This was running directly on the host OS of Windows 10, with a non-default (but common) window size, and one very common browser plugin. eBay marked me as belonging to the country of my VPN endpoint, and set the region and currency accordingly. 2. I close the private browsing window, change VPN endpoint to country "beta", and re-connect to eBay. It still recognizes the previous region settings, even though my VPN endpoint is in a different country. Thinking maybe cookies were not wiped until the browser session was completely terminated, I go a little further; 3. Close all browsing tabs, go to settings, and manually clear all data (cookies, cache, etc.). Change VPN endpoint again. 4. Connect to eBay again. It still recognizes me. Note that I have not changed any other signals about the session. Browser window size has not changed, still the same OS, the same browser version, the same browser plugin. I did these tests in quick succession, which could also be a signal to them. But this session did not carry a cookie, and was coming from a different IP address. All cached data had been cleared (supposedly, at least).

Is eBay's fingerprinting just that good, that they actually identify me individually, without a cookie and coming from halfway around the world? Or is there some other tracker or signal they are able to follow me with, to re-identify me?

I was running FF on a transparent virtualization layer, so I just wiped all data stored by FF since the testing started, switched to another VPN endpoint, and just like that, eBay had no idea who I was again. But why didn't FF's Private browsing, or the built-in data wipe (cookies & cache) de-identify me? It can't see it having been advanced fingerprinting, or it would have seen through me wiping the virtualization layer.

Thank you!

Asked by Figure8565 4 months ago

Last reply by Figure8565 4 months ago

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Sync fails with search engines

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycro… (read more)

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycroftproject.com/ for no apparent reason. We are talking about OpenSearch standard and Sherlock.

As of now, the search results on https://support.mozilla.org are either archived or unanswered. Please work on the ranking of search results so users can see

  • when a thread has been started / last updated
  • which answer is actually solving the problem or at least linking to the correct statement of the developers concerning the topic.

Asked by Melchior blausand 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

Several websites get a 404 error or no action when clicking on a link. The same thing works in MS Edge.

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other webs… (read more)

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other website dialogs, but usually the link is just ignored. For example rockler.com, when attempting to place an order - nothing happens. In both cases, switching to MS Edge works correctly.

Asked by daviddejongh 2 years ago

Last reply by FredMcD 2 years ago

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Why won't Mac Monterey allow me to store bookmarks

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work… (read more)

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work. Hate to give you guys up, but unless y'all can help me fix this, I'll be moving on.

Asked by glendervin 2 years ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Sync tabs not showing up under the firefox account tab.

when I press my email for the account tab, I dont see my previous tabs from other devices. I have an entire session gone from a pervious computer I'd like to continue. … (read more)

when I press my email for the account tab, I dont see my previous tabs from other devices. I have an entire session gone from a pervious computer I'd like to continue.

Asked by sparkmanace 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Export of saved Passwords

Hi, To start exporting Firefox Password Data to a file, the "Login data of the Windows User Account" has to be entered (pls. refer to attachment). What is meant by "Wi… (read more)

Hi, To start exporting Firefox Password Data to a file, the "Login data of the Windows User Account" has to be entered (pls. refer to attachment). What is meant by "Windows User Account"? Thanks so much for your help. Hans - presently in Munich, Bavaria, Germany

PS: I'm using the German Version of Firefox - so I translated back to English.

Asked by Hans Daniel 1 year ago

Last reply by cor-el 1 year ago

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Firefox or an open pinned tab repeatedly crashes

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned t… (read more)

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned tabs. This worked without issues for a very long time. However, since V 106 (I don't know it his is related) FF and/or individual tabs frequently crash (on start, or later), offers to restore session or tab, is successful, but then the whole sequence repeats. We have taken all troubleshooting steps, including disabling all extensions, and starting in safe mode, but to no avail.

The system in question runs WINDOWS10 (Home), 64 bit, V 22H2 (newest upgrade) and all patches applied.

Any help or suggestions would be hugely appreciated.

Willem Overbeeke

Asked by willem.overbeeke 1 year ago

Last reply by cor-el 1 year ago

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Can Autoscroll be Disabled in the History Side Bar/Manager?

When using the built in history side bar or history manager, after scrolling down and clicking on a link, it automatically scrolls back to the top. THIS IS SOOO ANNOYYYIN… (read more)

When using the built in history side bar or history manager, after scrolling down and clicking on a link, it automatically scrolls back to the top. THIS IS SOOO ANNOYYYINGG!! Please tell me how I can stop this behavior so I don't have to manually scroll back down to where I was EVERY TIME I CLICK A LINK FROM THE HISTORY.

Asked by gsrgtrdg4565653 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Site recovered ... but I still cannot access them? HELP!

https://www.nhlottery.com Recently, https://www.nhlottery.com had experienced a hostile act & then shut down their site. They were super great at being transparent… (read more)

https://www.nhlottery.com

Recently, https://www.nhlottery.com had experienced a hostile act & then shut down their site. They were super great at being transparent, etc. However, as of today, staff have reported it is up and running with no risk.

I have an account that I am unable to access due to browsers reporting security issues. I don't know what to do? Im sooooooo not a techie, but I can follow directions. Help! ST

Asked by Terzakis & Associates 1 year ago

Last reply by jonzn4SUSE 1 year ago