Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

FF does not open external links if not already running

Hello, since recently when I click on links in external programs like mail or shortcuts, etc... Firefox starts up but does not open the link. If Firefox is already runnin… (read more)

Hello, since recently when I click on links in external programs like mail or shortcuts, etc... Firefox starts up but does not open the link. If Firefox is already running the links open normally. I never had this issue before and I have it on my 2 computers. Firefox is synced to both computers but different OS. (no problems on ios) I tried to disable all extension : no change.

I am on MAC OS 12.6.3 or 13.3.1 Firefox 117.0

Asked by ff107 8 months ago

Last reply by zeroknight 8 months ago

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can't play videos

The videos on YouTube work, but when I go to other pages I get this message, I already tried removing all the add-ons, the hardware acceleration, even doing a 0 installat… (read more)

The videos on YouTube work, but when I go to other pages I get this message, I already tried removing all the add-ons, the hardware acceleration, even doing a 0 installation and it still gives me the problem, and also in others devices with fedora, I get the same error.

Asked by Noddle2 7 months ago

Last reply by zeroknight 7 months ago

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firefox browser recent update

Need to go back to previous state before "update". Toolbars, etc messed up. Please help. Need to speak with a person; please provide a phone #. Very frustrated! (Crying) … (read more)

Need to go back to previous state before "update". Toolbars, etc messed up. Please help. Need to speak with a person; please provide a phone #. Very frustrated! (Crying) Thank you.

Asked by bev3co 8 months ago

Last reply by Paul 8 months ago

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Delete Firefox Account

Hello, I hope this message finds you well. I am writing to request the deactivation of my Firefox account associated with the email address stelios.polkas@ticketmaster.g… (read more)

Hello,

I hope this message finds you well. I am writing to request the deactivation of my Firefox account associated with the email address stelios.polkas@ticketmaster.gr.

Regrettably, I have encountered an issue with my account due to the loss of my mobile device, which contained the necessary authentication for 2FA (Two-Factor Authentication). As a result, I am currently unable to access my Firefox account or any associated services.

I kindly request your assistance in disabling the 2FA authentication on my account, allowing me to regain access. Once this has been resolved, I would like to proceed with the deletion of my Firefox account altogether.

Please let me know the necessary steps to complete this process and any additional information you may require from me.

Thank you for your prompt attention to this matter. Your assistance is greatly appreciated.

Asked by spolkas 7 months ago

Last reply by Terry 7 months ago

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Name of the profile

I can't change the name of one of my firefox profiles. I have an error where the name is too long and it cannot be changed. Is there any way to do this other than creatin… (read more)

I can't change the name of one of my firefox profiles. I have an error where the name is too long and it cannot be changed. Is there any way to do this other than creating a new profile and deleting the old one?

Asked by Aamberxis 7 months ago

Last reply by cor-el 7 months ago

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Currently www.trackitonline.ru currently acceptable in Russian (after I restarted PC & started CCleaner) but does not work in English wersion

Currently www.trackitonline.ru currently acceptable in Russian (after I restarted PC & started CCleaner), but does not work in English … (read more)

Currently www.trackitonline.ru currently acceptable in Russian (after I restarted PC & started CCleaner), but does not work in English

Asked by ricka1993 6 months ago

Last reply by zeroknight 6 months ago

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Not getting email conformation codes

I lost my authenticator app and am having to redo all of them. Since I don't have it, I had Firefox send me a conformation email so I could access my account. But they … (read more)

I lost my authenticator app and am having to redo all of them. Since I don't have it, I had Firefox send me a conformation email so I could access my account. But they never came even after I waited and tried again.

checked both on my mail app and on the web like the support page suggested.  I also added "accounts@firefox.com" to my whitelist and checked my spam folder.

I am logged in to the app on my phone. But that too requires me to authenticate to access account settings. Also, I am pretty sure I have my phone number added - but have not been given that option.

Any help would be great.

Asked by mr.brosnahan 8 months ago

Last reply by Dropa 8 months ago

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Sync doesnt work properly

Despite the theoretically linked account, sync doesn't work, still everything looks newly installed. I'm tired of it, three years of using the browser went to the trash, … (read more)

Despite the theoretically linked account, sync doesn't work, still everything looks newly installed. I'm tired of it, three years of using the browser went to the trash, I did everything from the guide, everything looks as it should, except that there is no my data, history, login nothing at all


HELP!

Asked by Ada 8 months ago

Last reply by Paul 8 months ago

  • المُؤرشفة

Short cut icons at top of page

There used to be a series of icons for the sites I used frequently. This was at the top of the page when I opened. Today they are all gone; they were there last night. A… (read more)

There used to be a series of icons for the sites I used frequently. This was at the top of the page when I opened. Today they are all gone; they were there last night. And, no, no one else uses the computer.

What happened? Can I get them back?

Asked by jlevenson 8 months ago

Last reply by cor-el 8 months ago

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Opening a Firefox page with a link from another doc

Since the most recent upgrade, Firefox does not open properly. If I have a link in another doc that is supposed to take me to its page, Firefox will open, but only to th… (read more)

Since the most recent upgrade, Firefox does not open properly. If I have a link in another doc that is supposed to take me to its page, Firefox will open, but only to the home page. I have to click on the link again in order to get it to open the page that the link is supposed to open. This happens with links in things like a Pages document, and also with links embedded in emails. This is new behavior. Why is this happening, and is there a fix for it?

Asked by taschmtt 8 months ago

Last reply by zeroknight 8 months ago

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Firefox bookmarks do not work at all

Running FF 117.01 I ran Scanguard and now none of my Firefox bookmarks work. All are still showing up where they were, but none of the bookmarks led anywhere, when I clic… (read more)

Running FF 117.01 I ran Scanguard and now none of my Firefox bookmarks work. All are still showing up where they were, but none of the bookmarks led anywhere, when I click on them, nothing. Restarted FF, restarted the laptop. I also cannot seem to open the About Profiles page to check there. I would rather get this working if I can, other than re-installing. Thank you for any help.

Asked by mmits 7 months ago

Last reply by zeroknight 7 months ago