recaptcha problem

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck… (read more)

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

Asked by MOVIE BOSS 1 week ago

Last reply by cor-el 1 week ago

Primary Password & Form Autofill

the Ask to Save Website Passwords Option keeps Deselecting itself, it will not stay selected Because of that, the Auto fill Username & Password fields do not populat… (read more)

the Ask to Save Website Passwords Option keeps Deselecting itself, it will not stay selected

Because of that, the Auto fill Username & Password fields do not populate.

I have already Uninstalled Firefox, removed all files from my system, deleted all Firefox App Data from my system, Reinstalled Firefox from Scratch, reconfigured all, but can not get this working correctly

Please Help Joe Marino marinojo@verizon.net

Asked by marinojo 5 months ago

Last reply by cor-el 5 months ago

Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was acce… (read more)

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was accessing a popular wiki site. I opened the file in notepad, it was empty. I put it on virus total and came back negative, as it is an empty file. I've curbed through the support tickets here, using the keyphrase 'moz-safe-about'. I understand this was/is quite a common problem, but it still makes me quite worried and left a sour taste in my mouth, as I haven't understood any of the explanations. I have enabled firefox to ask me whenever it wants to save something (I have no idea why this isnt the default state). Happened on a somewhat fresh, updated win 11 installation. I'm also attaching more information here with a picture. Long story short: should I be worried? Am I overreacting and this is just some sort of a bug that occurred while getting a sites data? Thank you for your time.

Asked by grindart3 1 month ago

Last reply by coffeelover101011 2 days ago

'Allow' button doesn't appear when I try to add a website microphone permission

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" no… (read more)

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" nothing happens.

Asked by rjdowson 3 months ago

Last reply by cor-el 3 months ago

Website being blocked,

This is the message I get. "Please unblock challenges.cloudflare.com to proceed." I can do nothing. Things I've tried. Adding exceptions in the privacy settings in 2 s… (read more)

This is the message I get. "Please unblock challenges.cloudflare.com to proceed." I can do nothing.

Things I've tried. Adding exceptions in the privacy settings in 2 seperate areas. Resetting Browser deafults. Turning off all vpn's and addons.

Nothing works.

This is the site https://1337x.to/

Asked by Mixelplix 3 months ago

Last reply by cor-el 3 months ago

Firefox autofills different username

So I have two different accounts for one website. However one of them I use very rarely, maybe once in 2-3 months the other one i use almost daily. Therefore I have saved… (read more)

So I have two different accounts for one website. However one of them I use very rarely, maybe once in 2-3 months the other one i use almost daily. Therefore I have saved both logins in Firefox and I can see them in my passwords.

The problem is that whenever I try to access the website, Firefox auto-fills the "second" account, the one i only use rarely. What this means is that instead of me being able to just press login i have to delete the username filled in by Firefox and select the other one. So what i would like to do is to maybe tell Mozilla that I want it to use the other account for auto-fill.

Asked by Andrei 5 months ago

Last reply by Terry 5 months ago

Secure Connection Failed BS

Just pointing out the idiocy of this software... despite having tabs with multiple pages of the same host website open, Muppet-Zilla FireFux starts giving me the old Secu… (read more)

Just pointing out the idiocy of this software... despite having tabs with multiple pages of the same host website open, Muppet-Zilla FireFux starts giving me the old Secure Connection Failed rubbish. Take the link, open it in public of MFF, it opens fine. Even a page that was open fine, try to open a link it, Secure Connection Failed rubbish. Hit the back key, A PAGE THAT WAS OPENED, then Secure Connection Failed rubbish. Yet in CCLeaner, Vivaldi, Chrome, Edge, no issues. So, I guess the message in that is clear - uninstall MFF, never install again. Good to know.

Asked by rory_1377 5 months ago

Last reply by cor-el 5 months ago

Removing Google account from Firefox

During my absence my house maid created a Google account for herself on my Firefox browser, which is confusing my browsing as it is also a default account. I wish to remo… (read more)

During my absence my house maid created a Google account for herself on my Firefox browser, which is confusing my browsing as it is also a default account. I wish to remove my maid's account but cannot find how. Please help. I am using Windows 10.

Asked by Epicuros813 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox suggest ignoring settings

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems. Search is bein… (read more)

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems.

  • Search is being prioritized over options in my history. I have the separate search box, if I wanted to search I would use it. If I type a single character I want the most common result from my history to be the result of hitting tab.
  • I've noticed recently that I'm getting sponsored results even though I have them disabled. It's somewhat inconsistent, and I've only noticed it in one of my profiles. Specifically I am used to "w <tab>" taking me to weather.gov but I'm getting sponsored results for AccuWeather. I clicked the "feedback -> not interested" button but this is concerning that Firefox is ignoring preferences and there's a pattern of sending data to Google and AccuWeather despite me configuring the browser not to.

Asked by Luke Schlather 5 months ago

Last reply by zeroknight 5 months ago

New Firefox GPC 120 setting causes problems on Xfinity community forum

I just updated to Firefox 120, and tried the new GPC setting (Tell websites not to sell or share my data). I ran into a problem when I went to the Xfinity community forum… (read more)

I just updated to Firefox 120, and tried the new GPC setting (Tell websites not to sell or share my data). I ran into a problem when I went to the Xfinity community forums (https://forums.xfinity.com/) . It causes a banner on top showing they recognize the setting. There is an "X" in the corner, and some text that says "Hide this banner", but they are not active. Plus, I cannot make a new post or do a general reply (that weird forum software has both local replies to a particular post and general replies to the general thread.)

Is this a bug in Firefox, or a bug in their forum software? I attached a picture of the message it gives.

Asked by andyross 5 months ago

Last reply by zeroknight 5 months ago

Can't delete mozilla account, keep getting "Incorrect Password"

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Pa… (read more)

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Password" pop-up.

I've changed the password twice now, logged in just FINE, yet keep getting told I'm using the incorrect password when trying to delete my account.

I've tried on multiple different browsers now to delete the account and it's just not working.

I really wanted to swap over to Firefox but everytime I try, I get some insanely stupid issue that never ends up being resolved, I've found another thread from 2021 about this and they stated it never got fixed and they had to make a whole new email just to use the service.

Asked by Seanzu 5 months ago

Last reply by cor-el 5 months ago

Technical Questions about Firefox 120.0 Update

Release notes for Firefox v120.0 https://www.mozilla.org/en-US/firefox/120.0/releasenotes/ Among these release notes, "Firefox’s private windows and ETP-Strict privacy c… (read more)

Release notes for Firefox v120.0 https://www.mozilla.org/en-US/firefox/120.0/releasenotes/

Among these release notes, "Firefox’s private windows and ETP-Strict privacy configuration now enhance the Canvas APIs with Fingerprinting Protection, thereby continuing to protect our users’ online privacy." How good or bad is the feature? There's the canvas blocker extension which might now be obsolete, then again without details this is impossible to anser. How exactly does the Canvas API enhance Fingerprinting Protection with this new update? The release notes don't explain that, where do i find details? Firefox should use this for all windows not only private ones.

Among the relase notes, "Firefox is rolling-out Cookie Banner Blocker by default in private windows for users in Germany during the coming weeks. Firefox will now auto-refuse cookies and dismiss annoying cookie banners for supported sites." I'm not german but would still like to use this feature as the cookie agreement popups are extremely annoying and time intensive to dismiss. Apparently in about:config "cookiebanners.service.mode" is the precise setting name. Does it have to be set to "1" to be active? This setting seemingly has the potential to replace extensions such as "Cookie AutoDelete" or uBlockOrigins Filterlists/Easylist cookie notices. Firefox should use this for all windows not only private ones.

Among the release notes: "Firefox has enabled URL Tracking Protection by default in private windows for all users in Germany. Firefox will remove non-essential URL query parameters that are often used to track users across the web." I don't get why this would only be active in private windows and germany. Firefox should use this for all windows not only private ones.

Among the release notes: "Firefox now imports TLS trust anchors (e.g., certificates) from the operating system root store. This will be enabled by default on Windows, macOS, and Android, and if needed, can be turned off in settings (Preferences → Privacy & Security → Certificates)." I've no idea what to think about this, is it a good or bad change and why? Don't try to fool me here, i want honest ansers no BS... is there potential for abuse? If Firefox uses CA's from the OS then what happens to firefox internal CA's, remain unchanged?

Among the release notes: "Firefox supports a new “Copy Link Without Site Tracking” feature in the context menu which ensures that copied links no longer contain tracking information." While this is a welcome change, i'd be much much more useful to replace “Copy Link Without Site Tracking” with “Open Link Without Site Tracking”... Otherwise there's the needless waste of time manually open a new tab and paste the link... This completely lacks any logic if you ask me, why didn't mozilla make it as i suggest above in the first place? Why the manually klick klick waste of time?

Lastly a question unrelated to this update, when RFP is enabled and the browser-screen-size is spoofed, if i go into fullscreenmode by accident, will this expose my true resolution or not?

Asked by Delete-Firefox-get-Librewolf 5 months ago

Last reply by zeroknight 5 months ago

How can i update my Mozilla Firefox

I trust this message finds you well. I am currently using Mozilla Firefox as my preferred web browser and I'm interested in ensuring that I have the latest version instal… (read more)

I trust this message finds you well. I am currently using Mozilla Firefox as my preferred web browser and I'm interested in ensuring that I have the latest version installed for optimal performance and security.

Could you provide a step-by-step guide on how to update Mozilla Firefox to the latest version? I'm curious about the frequency of updates and whether the process varies for different operating systems I'm using windows.

Additionally, I'd like to understand if there are any precautions I should take before initiating the update, such as saving bookmarks or ensuring compatibility with installed extensions.

Furthermore, are there any notable features or improvements in the latest version that I should be aware of? I want to make the most of the browser's capabilities and stay informed about any enhancements.

Thank you in advance for your assistance. I appreciate your expertise in guiding me through the Firefox update process.

Best regards,

Asked by Karla withak 5 months ago

Last reply by Paul 5 months ago

Stop suggestions on email, city, and other entry lines

How do I get Firefox to stop suggesting my email address, city, state or other information on lines for logins or applications? I have turned off all the autofill select… (read more)

How do I get Firefox to stop suggesting my email address, city, state or other information on lines for logins or applications? I have turned off all the autofill selections in security and privacy and it still offers suggestions. I don't want any suggestions AT ALL.

Asked by kcrandell 5 months ago

Last reply by cor-el 5 months ago

I desperately need to disable DNS over HTTPS so that I can go to work

I use a VPN connection to access my workplace. This means that all my DNS queries MUST go through the company's VPN tunnel. Firefox is deliberately blocking my work. The… (read more)

I use a VPN connection to access my workplace. This means that all my DNS queries MUST go through the company's VPN tunnel.

Firefox is deliberately blocking my work. The DNS over HTTPS "feature" does not work over this VPN connection.

In Firefox, there was previously the following setting: Preferences > General > Network Settings > Enable DNS over HTTPS

I REALLY NEED to have this setting restored right now.

Asked by John Bunch 5 months ago

Last reply by cor-el 5 months ago