I can't open Youtube.com. I get a message that says "Did not connect: Potential Security Issue"

Today all of the sudden, one of my computers running Firefox won't connect to Youtube at all. It says security issue with HSTS. It also says there there is nothing I can … (read more)

Today all of the sudden, one of my computers running Firefox won't connect to Youtube at all. It says security issue with HSTS. It also says there there is nothing I can do to resolve it. Surely that can't be true. Youtube runs on every other computer in the office just fine.

Here is a screen capture of the message:

Asked by kirk2892 3 hours ago

  • حُلّت

Access to Website Being Denied: Brute Force Bot Was Blocked

When using Firefox (latest) and attempting to login into a website I get an error (see attached image) generated by the host's server's firewall. It appears it thinks I'm… (read more)

When using Firefox (latest) and attempting to login into a website I get an error (see attached image) generated by the host's server's firewall. It appears it thinks I'm a bot. When I use Firefox's privacy mode I don't get this error. I would prefer not to use privacy mode. I contacted the administrator of the website I'm attempting to access and he couldn't offer any help.

When I use Google Chrome browser I don't encounter the above problem. This leads me to believe it's not an issue with my Avast Anti-Tracking and Antivirus settings.

Any help would be appreciated.

Chrys

Asked by Chrys6600 9 hours ago

Answered by jscher2000 - Support Volunteer 6 hours ago

cannot print maps from AAA triptik planner

Cannot print maps from AAA triptik planner. Secure Connection Failed An error occurred during a connection to ttp-map-print.aaa.com. The page you are trying to vi… (read more)

Cannot print maps from AAA triptik planner.

Secure Connection Failed

An error occurred during a connection to ttp-map-print.aaa.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Jim Horton 3 days ago

Last reply by cor-el 4 hours ago

MALWARE POPPING UP

Hi, Just the other day I started getting these popups from "anti virus service" that keeps popping up on my screen. I do not nor never did have McAfee on my system. I di… (read more)

Hi,

Just the other day I started getting these popups from "anti virus service" that keeps popping up on my screen. I do not nor never did have McAfee on my system. I did a deep search, and there is no program on my computer, nor in my startups, nor in my popups allowed relating to this. It is only a problem with Firefox. Any solutions?

Thank you, John

Asked by m7hpw7j4kh 2 days ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

primary password

Hello. I have window10. I have primary password which must entered before accessing any site. or the last 3days my computer asks me repeatedly to enter my primary passwor… (read more)

Hello. I have window10. I have primary password which must entered before accessing any site. or the last 3days my computer asks me repeatedly to enter my primary password. and the circle goes on.

So I am unable to use my computer.

I was searching for a support phone number to explain myself better. Sadly I could not find any number. Please help. Thank

Asked by adelhart 8 hours ago

Firefox asks for password on startup after recent update

Hi! After a routine update today to Mozilla Firefox 127.0 for Linux Mint, Firefox is asking for my master password before letting me continue. Sync does not appear to be … (read more)

Hi! After a routine update today to Mozilla Firefox 127.0 for Linux Mint, Firefox is asking for my master password before letting me continue. Sync does not appear to be enabled.

I'd really rather it didn't do this, because my password manager is now always open and accessible. Previously, the master password request was only triggered when I came on a site that needed a password.

Anything I can do to fix this?

Thanks for any pointers!

Asked by A App 12 hours ago

Last reply by A App 11 hours ago

How to remove a password for a particular website

I stored a password for particular web site. When I reset the password and stored it again. but your site does not revise it. then i try to remove it but you offer to pas… (read more)

I stored a password for particular web site. When I reset the password and stored it again. but your site does not revise it. then i try to remove it but you offer to passwords for all websites. THIS PREVENT ME TO STORE PASSWORDS IN THE FUTURE.

Asked by chenllee 1 day ago

Last reply by cor-el 1 day ago

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Why Firefox labels Paypal as an unsafe site.

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ign… (read more)

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

Asked by eckuemmel 2 months ago

Answered by eckuemmel 2 months ago

I have Win 11 Lenovo notebook that requires me to sign in each time I open Outlook or YouTube when I use the Firefox Browser. Edge and Chrome do not require a sign each time i use Outlook and/or YouTube. A setting in Firefox clearly is che cause.

I have a Lenovo Win 11 notebook that now requires me to sign in each time I open Outlook or YouTube when I use the Firefox Browser. Edge and Chrome do not require a sign… (read more)

I have a Lenovo Win 11 notebook that now requires me to sign in each time I open Outlook or YouTube when I use the Firefox Browser. Edge and Chrome do not require a sign each time I use Outlook and/or YouTube. A setting in Firefox certainly seems to be the cause. I reinstalled Firefox, still same broblem.

A week or two ago I had no issues with Outlook and YouTube. It happens now every time I Open Outlook and YouTube.

I now use EDGE and have stopped using Firefox which has been my preferred browser for years.

Best regards,

Jim Challender


Cell [edited out phone# and address information from public support forum]

Asked by Grampa Grumpy 2 days ago

Firefox Privacy app changing all the time

This has been going on for a length of times, the Privacy app or window keeping changing when I used it. This morning, it started back when trying to close it to go to an… (read more)

This has been going on for a length of times, the Privacy app or window keeping changing when I used it. This morning, it started back when trying to close it to go to another website. Also, the middle part of the privacy screen keeping changing.

Firefox is not secure because there is something going on every day with the settings. They keep changing on me.

Asked by Yolanda 2 days ago

Появляется всплывающее окно "Не позволять /название сайта/ снова вас запрашивать" Как его убрать чтобы больше не появлялось?

Стало появляться всплывающее окно в центре браузера при входе на все сайты с надписью "Не позволять dzen.ru (или другим сайтам) снова вас запрашивать". Как убрать это ок… (read more)

Стало появляться всплывающее окно в центре браузера при входе на все сайты с надписью "Не позволять dzen.ru (или другим сайтам) снова вас запрашивать". Как убрать это окно чтобы оно больше не появлялось?

Asked by masha 2 days ago

Allowing location tracking

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, … (read more)

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, allow, close the window — nothing. Is there a setting I'm missing somewhere?

Asked by Henrik Hulten 3 days ago

Last reply by cor-el 3 days ago

Suddenly I have no credit card autofill option.

When I go to Settings > Privacy & Security the only "autofill" setting is to import data from another browser. I am signed in, in the US, and my VPN is set to Sea… (read more)

When I go to Settings > Privacy & Security the only "autofill" setting is to import data from another browser. I am signed in, in the US, and my VPN is set to Seattle.

Asked by sarah.berry9 3 days ago

Last reply by cor-el 3 days ago

Stop pop-ups from a specific site when I'm not even on that site

Almost daily on Firefox, I get pop-ups like the one shown in the attached image. I have, a few times, bought items on MrTortilla's website and that's fine. What I don't… (read more)

Almost daily on Firefox, I get pop-ups like the one shown in the attached image. I have, a few times, bought items on MrTortilla's website and that's fine. What I don't want it pop-ups from them daily when I'm not even on their site. Where do I go in Firefox to say, "I'm not open to pop-ups from this site"? Somehow it must be listed as okay. Please don't tell me to delete all cookies because I like the prefills from most of them. If there's a specific cookie I need to delete, please explain how to get to that. Hopefully, it's just a setting somewhere of sites that are allowed to send pop-ups and I can be guided there to remove mrtortilla.com from that list. Thanks!

Asked by improv 3 days ago

Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (read more)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Asked by Ana Patrícia Paquete 1 month ago

Last reply by Ana Patrícia Paquete 3 days ago

Data embedded in "object" tag is not loaded, depending on which Firefox profile I use. What setting controls this?

In Firefox 115.8.0esr on linux RHEL7, I am loading a local html page (using file:///...) that I created. Inside the html page, I have a tag "<object id="hiddenDataObj… (read more)

In Firefox 115.8.0esr on linux RHEL7, I am loading a local html page (using file:///...) that I created. Inside the html page, I have a tag "<object id="hiddenDataObj" data="abc.txt">" where abc.txt is a text file in the same directory as the html file. Using my default profile, the data is loaded and some downstream javascript runs as expected. When I use an alternate profile and try to load the exact same page, I get a javacscript error "Uncaught TypeError: hiddenDataObj.contentDocument is null." It is not null when I run my default profile.

I'm trying to figure out what setting in my profile is enabling/disabling the loading of the data so that I can change it. I've gone to about:preferences and scrolled through and it seems like all settings I see are the same between the two profiles.

Thanks for any help.

Asked by Richard Gilmore 4 days ago

Password Manager and "Used" date

Hello, I noticed something strange on my account under my password manager and want to make sure it is not a security issue. Under my Password Manager, I noticed that … (read more)

Hello,

I noticed something strange on my account under my password manager and want to make sure it is not a security issue.

Under my Password Manager, I noticed that a majority of my saved passwords (unless used recently) all have the last "used" date as April 5, 2024. These are on accounts that I do not access frequently and they all have the same "used" date.

Why would this be the case?

Thank you so much, Brianna

Asked by brianna.k.stock 4 days ago