Showing questions tagged: اعرض كل الأسئلة
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Mozilla Maintenance Service version issue in Windows Apps & Features (Add/Remove Programs)

When Mozilla Firefox is installed from the installer, it (optionally?) installs the Mozilla Maintenance Service. In Windows, the Apps & Features (old: Add/Remove Pro… (read more)

When Mozilla Firefox is installed from the installer, it (optionally?) installs the Mozilla Maintenance Service.

In Windows, the Apps & Features (old: Add/Remove Programs) list adds the Mozilla Maintenance Service in the list of programs it can uninstall. The version number entered here is the version number of the Mozilla Maintenance Service upon installation.

Other methods of updating Firefox may update this service (current release version: 102.0.1.8221) - however, the version number contained within the Windows Apps & Features (old: Add/Remove Programs) list is never updated, and will instead display the original installation's version number.

I'd like to recommend that this be fixed, so that the version displayed in Apps & Features (old: Add/Remove Programs) always displays the current version installed.

(One of those flaky "software updater" utilities pointed this one out to me. "You have an old version of the Mozilla Maintenance Service installed!" yes, if you go by the numbers offered by the Apps & Features list...

Asked by Greg 2 years ago

Last reply by Greg 2 years ago

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CAnnot enable extension in private browsing

Hi, the squarepage extension was recently disabled due to security concerns. The settings indicate that it can still be used in private mode. I followed the linked instru… (read more)

Hi, the squarepage extension was recently disabled due to security concerns. The settings indicate that it can still be used in private mode. I followed the linked instructions, but there is still no enable slider.

How can I enable this ?

Thanks

Asked by serenity645-joe2 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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can't load my military pay website

I am retired military and when I try and enter the site' it says that the site doesn't support firefox browser. It does support Microsoft edge,,which I hate. I did all… (read more)

I am retired military and when I try and enter the site' it says that the site doesn't support firefox browser. It does support Microsoft edge,,which I hate. I did all the troubleshooting on the subject, to no avail. HELP

Asked by Ronald Cogan 2 years ago

Last reply by Ronald Cogan 2 years ago

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Can Watch When Calls the Heart from Hallmark Streaming

I'm trying to stream the series "When Calls the Heart" from the Hallmark Streaming channel. When I click Play, a wait circle starts spinning, but the video won't load. … (read more)

I'm trying to stream the series "When Calls the Heart" from the Hallmark Streaming channel. When I click Play, a wait circle starts spinning, but the video won't load. I can watch other videos from their channel, just not this series. Any suggestions?

Asked by vinnielbrk 2 years ago

Last reply by cor-el 2 years ago

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Files won't download

I can no longer download any type of document using Firefox. I tried to trouble shoot this myself, and when I go into Firefox Preferences and try to change Downloads/ Sav… (read more)

I can no longer download any type of document using Firefox. I tried to trouble shoot this myself, and when I go into Firefox Preferences and try to change Downloads/ Save files to... it doesn't allow me to change to choose another location. It says it is downloading to my "Downloads" folder, but nothing is being downloaded there. I am not receiving any kind of error message, it's just that when I click on something to download from a site or online application, nothing happens. Any insights or suggestions? I'm flummoxed.

Asked by megan12 2 years ago

Last reply by megan12 2 years ago

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audio

the audio does not work anymore. With other browser and other programs it works just fine. I uninstalled firefox and re-installed again, but no change.

Asked by tetesmith62 2 years ago

Last reply by Terry 2 years ago

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Removed login for a site but can still login

I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't pre… (read more)

I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't present me with the prompt to enter my login info but still opens the app without logging me in confirmed by the app that I'm not logged in.

When I click to login to the www.logitech.com site I'm also not presented with the username/password prompt butt I am automatically logged in.

After being logged in via the website, now the Logitech Options app shows me logged in while the webpage that launches the app wouldn't log me in but still opened the app.

Clearing site data and cookies for id.logi.com and www.logitech.com didn't fix the problem. How can I not login on one page and be able to login on another page both without a login prompt?

Asked by raymor 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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mailto link action of browser does not work since last update

mailto link action of browser does not work since last update, now it only shows firefox as the only option, you cannot specify anything else. if is not going to work, th… (read more)

mailto link action of browser does not work since last update, now it only shows firefox as the only option, you cannot specify anything else. if is not going to work, then delete the feature. firefox is going downhill

Asked by emi 2 years ago

Last reply by cor-el 2 years ago

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Cannot get new norton password manager to work with new Firefox change

Cannot get new norton password manager to work with new Firefox change " Website will not allow Firefox to display the page if another site has embedded it" Firefox asks… (read more)

Cannot get new norton password manager to work with new Firefox change " Website will not allow Firefox to display the page if another site has embedded it" Firefox asks Norton PW manager to go to another webpage for a redirect and it just spins.

Please fix, I need to get in my Norton PW manager for passwords.

Thanks!

Asked by bfehrle 2 years ago

Last reply by cor-el 2 years ago

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Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offli… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 2 years ago

Answered by p12om3th3us 2 years ago

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No PC Firefox search microphone icon in address bar

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and S… (read more)

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and Security section and tap on Site permissions. Next, tap on Microphone. However, there is no search microphone icon on Firefox address bar or in google search to click on. See attachment.

Asked by paul10000 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Only 3 of 4 closed firefox windows do open

Hello, yesterday i closed my firefox with 4 open windows. Altough firefox is set to open all tabs and windows at startup, only 3 of 4 reopened again. I can not find the… (read more)

Hello,

yesterday i closed my firefox with 4 open windows. Altough firefox is set to open all tabs and windows at startup, only 3 of 4 reopened again. I can not find the fourth one in "recently closed windows" and nowhere else.

Are there options? For example scrolling through the "window-history" in the Sync-Account?

Thanks in advance.

Best regards, Pascal Stieringer

Asked by p.stieringer 2 years ago

Last reply by p.stieringer 2 years ago

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Lock firefox profiles

In the past (loooong time ago) I used an extension to password protect my browser, had multiple profiles and for each you could only enter with a password, since that is … (read more)

In the past (loooong time ago) I used an extension to password protect my browser, had multiple profiles and for each you could only enter with a password, since that is no longer avaiable we still have the "Master Password" that would be great too if there wasn't the "cancel" option, you see, when the prompt appears you can't click anywhere else, tabs, bookmarks, nothing, so if there was a way to remove the "Cancel" option from the prompt that would be a great measure for security, is there any way to remove it from the code or something?

Asked by l3runo_lvliguel 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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How can I recover deleted cookies files?

For some reasons which I don't know, all of my cookies got deleted several times. I need to find them, How can I find my past cookies with the help of sync system? Detail… (read more)

For some reasons which I don't know, all of my cookies got deleted several times. I need to find them, How can I find my past cookies with the help of sync system? Details: It seems the site: telegra.ph uses only cookies for the ability of edit a page by creator person, with no password, signup & signin. I need to find my cookies so that I can edit my created pages again. Also I need to can use those files in other devices, After find them how can I have that files to use in other computers except using sync.

Asked by 6dr 2 years ago

Last reply by 6dr 2 years ago

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New Tab and Youtube

Opening videos on youtube in a new tab does not work. When I try to start a video, it never starts. Tried it for 3min without any result, refreshin does not help either. … (read more)

Opening videos on youtube in a new tab does not work. When I try to start a video, it never starts. Tried it for 3min without any result, refreshin does not help either. To start any video now I have to directly open in the same tab

Asked by w.topczyj 2 years ago

Last reply by w.topczyj 2 years ago

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Loop Vimeo Videos is not working in Firefox

Greetings, I've been working with Firefox for ages and always could play vimeo videos set with loop=1 Recently the videos stop always after 6 seconds when trying to loop… (read more)

Greetings,

I've been working with Firefox for ages and always could play vimeo videos set with loop=1 Recently the videos stop always after 6 seconds when trying to loop. This is working in Brave and I'm following the parameters set by vimeo, which have worked for years.

Any suggestion ?

Nuno

Asked by nmgdc 2 years ago

Last reply by nmgdc 2 years ago

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Printing

Trying to print license from State of Georgia website as required on "renewal" page and Firefox is not allowing. Not sure how to enable this process. Please help. … (read more)

Trying to print license from State of Georgia website as required on "renewal" page and Firefox is not allowing. Not sure how to enable this process. Please help.

Asked by centercornerston 2 years ago

Last reply by cor-el 2 years ago