Showing questions tagged: اعرض كل الأسئلة

Kaspersky Plus is loading a three-year-old Firefox profile

Since I upgraded from Kaspersky Internet Security to Kaspersky Plus, my Protected Browser version of Firefox has lost track of my current Protected bookmarks and stored p… (read more)

Since I upgraded from Kaspersky Internet Security to Kaspersky Plus, my Protected Browser version of Firefox has lost track of my current Protected bookmarks and stored passwords - but the bookmarks and passwords in the standard (i.e. not Protected Browser) Firefox remain the current set. Unfortunately this is a different set, so I no longer have access to the Protected passwords etc. Although Firefox has just updated to 124.0.1 the About display in Protected Browser insists "Firefox is being updated by another instance". Kaspersky have studied the GetSystemInfo report and cannot find anything amiss, so is Firefox causing the problem? e.g. where in Firefox did Kaspersky manage to find a three-years-out-of-date set of bookmarks and passwords?

Asked by Bill Welland 1 month ago

Last reply by Bill Welland 1 month ago

Turn off middle click close tab function

While using firefox with mac trackpad or magic mouse it's really easy to accidentally middle click to a tab and close it. It's really frustrating to loose a tab. I guess … (read more)

While using firefox with mac trackpad or magic mouse it's really easy to accidentally middle click to a tab and close it. It's really frustrating to loose a tab. I guess it wouldn't be so hard to put an option to disable that function. That would make life so much easier. And there are LOTS of requests for the same thing in this site many of them more than years old.

Asked by Durul 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

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Prevent Firefox from closing - kiosk application

Hello! I would like to develop an application that runs continuously, say, at a panel found in a kiosk. I am considering designing it as a webpage that runs locally thro… (read more)

Hello!

I would like to develop an application that runs continuously, say, at a panel found in a kiosk. I am considering designing it as a webpage that runs locally through the browser but I would like to prevent the users from interacting with the OS or closing the tab and the browser. Is there a way to lock Firefox in full screen and hide the exit buttons? Alternatively, do you have another recommendation for development that is more appropriate, for instance a native app?

Thank you in advance for your help.

Asked by serendipity 1 week ago

Answered by TyDraniu 1 week ago

Web site hung up, only displays JSON line

I suspect that I triggered something with a keyboard key sequence but cannot find anything that will help me escape it. When I enter a specific web site, the screen displ… (read more)

I suspect that I triggered something with a keyboard key sequence but cannot find anything that will help me escape it. When I enter a specific web site, the screen displays

JSON Raw Data Headers Save Copy Collapse All Expand All Filter JSON

These are all active but do nothing that I can see.

How do I turn this off, everything I can find starts going into programming Java

Asked by Rod Rocheleau 1 month ago

Last reply by Rod Rocheleau 1 month ago

How to change the number of tabs scrolling left-right with mouse wheel when number of opened tabs is more

Hi, There are almost 30+ opened tabs in my firefox at any given time. So I scroll over them using muse wheel. But for each notch of mouse wheel scroll, almost 6~7 tabs m… (read more)

Hi,

There are almost 30+ opened tabs in my firefox at any given time. So I scroll over them using muse wheel. But for each notch of mouse wheel scroll, almost 6~7 tabs move left/right.

I would like change this number to 1 tab per notch of mouse wheel scroll.

Is this possible through editing any flags?

Thanks

Asked by td78 1 month ago

Last reply by cor-el 1 month ago

Password manager - lost all passwords

Hello everyone, I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox. I did not back up any of the files t… (read more)

Hello everyone,

I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox.

I did not back up any of the files that were on my PC as I was unable to do so. I think I have been able to log back in my account and find my passwords.

When I logged back into my Firefox after re-installing it, my passwords are all gone. I need help!

Thank you all

Asked by francois1994 1 month ago

Last reply by cor-el 1 month ago

hotmail images

Images in some hotmail emails do not show. A blank space or a large space with a tiny icon (I don't know what it is) in the upper left hand corner is where an image shou… (read more)

Images in some hotmail emails do not show. A blank space or a large space with a tiny icon (I don't know what it is) in the upper left hand corner is where an image should be. A right click in that space will allow the image to be opened in another tab.

I am using a laptop with Windows 7. I know support for that is ending soon.

Using another browser solves the problem, but I don't want to do that.

Asked by oberonmom 1 month ago

Last reply by zeroknight 1 month ago

  • حُلّت

Firefox Hangs Upon Launch, Cannot Connect to any Websites (Mac Sonoma)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarte… (read more)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarted computer several times. Have spent several hours trying multiple community suggestions to now avail.

I am not a programmer, but am able to follow instructions. I clearly need someone to hold my hand and walk me through the solution. (I even checked out the Kaspersky suggestion, but cannot install it because Firefox cannot connect to the Internet.)

I have downloaded and saved "Raw Data.docx" and "Application Basics tex.docx" from one of the crash reports.

P.S. On this question form Firefox guessed that my operation system was Mac OS x 10_15_7, but it is 14.4

Julian

Asked by julian.donahue 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

Unknown Apps running

I am running Firefox. When I open the Task Manager, it shows that there are 13 Apps listed for Firefox with 1 for Runtime Broker. I have only 2 tabs open. Task manager… (read more)

I am running Firefox. When I open the Task Manager, it shows that there are 13 Apps listed for Firefox with 1 for Runtime Broker. I have only 2 tabs open. Task manager shows that all together the Firefox apps are using only 0.4% of CPU, but are using 521.3MB of memory. When moving around the different apps I am using, the non Firefox apps are running more slowly due to the amount of memory used by all these Firefox accounts. I want to know what are these apps and why are they there when I have only the 2 tabs open?

*Email removed for privacy reasons*

Asked by svillecb 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

FireFox blocking me from using website I need for school

PLEASE HELP I'm trying to access a site I need for school. It was working fine earlier today but for some reason in the last 5 hours I keep seeing this "An error occur… (read more)

PLEASE HELP

I'm trying to access a site I need for school. It was working fine earlier today but for some reason in the last 5 hours I keep seeing this "An error occurred during a connection to learningtofilm.com. The OCSP response does not include a status for the certificate being verified. Error code: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem."

Restarting computer did nothing Force quitting and restarting Firefox did nothing Turning off HTTPS mode only did nothing Firefox customer service on X doesn't give a rat's ass about helping me

  • The computer I'm using is a Macbook Air If that makes a difference

Asked by mrlawhon 1 month ago

Last reply by zeroknight 1 month ago

History is not being deleted

Despite many attempts at fixing including reinstalling FF, highlighting various drop downs in the history menu like the "everything section", every two hours etc. Nothin… (read more)

Despite many attempts at fixing including reinstalling FF, highlighting various drop downs in the history menu like the "everything section", every two hours etc. Nothing seems to work and I end up deleting the history one by one. Thank you

Asked by midogsrgr8 1 month ago

Last reply by cor-el 1 month ago

Problem with constantly corrupting cookies or site data interrupting Youtube performance

Recently this month, watching Youtube videos has been a total chore on Firefox. Every so often, when I load up a video from Youtube, I get a blank player with no video in… (read more)

Recently this month, watching Youtube videos has been a total chore on Firefox. Every so often, when I load up a video from Youtube, I get a blank player with no video in it. Every other aspect of the page template loads properly, but the video is just not there. The only fix for this is to clear my cookies and it's annoying to have to do this every week just to watch Youtube videos.

I've tried using other Firefox Forks, and they've had the same issue. I've used other browsers, specifically Chromium ones, and have not run into the same issues as of yet. I've isolated the problem down to my cookies, as deleting just the cache doesn't do it. Resetting the browser doesn't do it. Clearing my search history doesn't do it. Disabling all my addons doesn't do it. Signing in and out of my Youtube account doesn't work either. Any combination of all these fixes doesn't make the problem go away. The only thing that I've found to work is clearing my cookies.

Is there a way I can fix this? Please let me know ASAP.

Asked by greenjoker6 1 month ago

Last reply by greenjoker6 1 month ago

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Mozilla new security product

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember tha… (read more)

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember that exact price). It said that I would receive an email from Mozilla with download instructions. it's been a few weeks and I have not gotten any email. Does anyone know if Mozilla offers any such software or did I get scammed? I'm pretty good about seeing scams but Ive used Firefox and Mozilla for years and trust them. Maybe that's why I wasn't as careful as I should have been.

Thanks for any help that you can provide. Ron

Asked by ron.hull 1 month ago

Answered by ron.hull 1 month ago

No stream in Utube but will in Edge

New Windows 11 computer will not stream on Utube. I have 2 others with W10 and they stream fine. Tried to use Edge (ugh) and it works flawlessly. Personally I think th… (read more)

New Windows 11 computer will not stream on Utube. I have 2 others with W10 and they stream fine. Tried to use Edge (ugh) and it works flawlessly. Personally I think this is done by microshit.

Asked by Jack3M 1 month ago

Last reply by zeroknight 1 month ago

old passwords showing up saved logins AFTER 124.0.1 was installed

I've become VERY diligent about replacing my old, simple passwords. I no longer repeat passwords, have long complex logins, everything (not to mention 2-factor notificat… (read more)

I've become VERY diligent about replacing my old, simple passwords.

I no longer repeat passwords, have long complex logins, everything (not to mention 2-factor notification on sites that have it)

I was shocked that after I updated to 124.0.1 that alot of my old passwords showed back up in my saved logins

Fortunately that doesn't mean that those are still active passwords on there respective sites.

However, how do I get my "saved logins" back to it's form BEFORE I updated to 124.0.1.....it seems that the update is what did it

the only solution I can come up with is just manually delete all the old ones that showed back up...I really don't want to do that

For what it's worth- I do have a "Old Firefox Data" file on my desktop

I'm currently running MacOS Sonoma 14.2.1

Thank you I hope you can help

Asked by salvatorewrx 1 month ago

Last reply by salvatorewrx 1 month ago

Picture In Picture On Top of Full Screen Application

Last update disabled picture in picture mode -- on top of full scree applications. Please advise how to correct / adjust. This feature is vital to my work. Thank you fo… (read more)

Last update disabled picture in picture mode -- on top of full scree applications.

Please advise how to correct / adjust. This feature is vital to my work.

Thank you for your time and help.

Asked by Jemmma 1 month ago

Last reply by cor-el 1 month ago

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human requests)

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human? not a robot requests). There's no button to confirm. I can get to log in s… (read more)

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human? not a robot requests). There's no button to confirm.

I can get to log in screen ( Sams' club) but it goes right back to the are you human screen?, 

I can access the website if turn off Adblocker Ultimate. Adblocker appears up to date. When I disable Adblocker there is still a request, but this time a button below to press and hold which takes me to login screen. I can successfully login then. Reporting the issue which began within 5 min of the last Firefox update. I updated 3/23/2024

Asked by Lucy Howell 1 month ago

Last reply by cor-el 1 month ago

Cannot access banking web site

This is in response to zeroknight. Sorry, I didn't know how to reply directly to your email. I deleted the site cookies and disabled tracking protection with no success… (read more)

This is in response to zeroknight. Sorry, I didn't know how to reply directly to your email.

I deleted the site cookies and disabled tracking protection with no success, however, I was able to login in trouble shooting mode. I went back to normal mode but was still unable to login. Is there anything I can do to correct the problem?

Thanks for the reply.

Asked by MrKite 1 month ago

Last reply by James 1 month ago