منتدى دعم ”Firefox“

Hi Mozilla community,

The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox.

If I close my browser, these cookies are automatically deleted. However, if I follow the steps on [1], the cookies are still there, and don't get deleted. *Why?*

Thanks in advance!

Steps to reproduce:

- Start a new Firefox session
- Open Developer Tools -> Storage -> Cookies and see that the list is empty
- Go to youtube.com and click Accept All on the cookies popup
- Developer Tools -> Storage -> Cookies now shows a cookie from YouTube, as per the attached screenshot
- Go to Settings->Privacy & Security->Cookies and Site Data -> Clear Data -> Clear
- Go back to Developer Tools -> Storage -> Cookies and click on the refresh icon
- The YouTube cookie is still there
- However either of the following actions will correctly delete this cookie:

1) closing firefox (with Always Use Private Browsing Mode enabled) 2) manually deleting the cookie from the list in Developer Tools -> Storage -> Cookies

[1] https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Hi All,

A few of my sub-folders within my bookmarks do not show up in the Toolbar and Sidebar. The same bookmarks' sub-folder are present in the Bookmarks library (that's accessed from Firefox settings).

Could you please help with how I can get these sub-folders to show up in the Toolbar/Sidebar, please.

Thank you.

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on a site with a black background the text was displaying as black also, making it impossible to read. I looked through the preferences and everything pertaining to fonts and colors appears to still be set to default. Next thing I tried was opening the same site in private window. While in the private window, the font and color appears as it should.

Any ideas how to fix this?

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also noticed that I am unable to sign in using Facebook on another website. Ity appears as if I am not getting pop-ups but I don't have popups turned off. I have restarted Firefox and still no joy.

Any help or advice would be greatly appreciated.

Hi all, is expired cookies management changed lately? Authentication doesn't work anymore in following use case. Question is all about FF for windows, while usually I'm on FF Android, Edge and Chrome for Windows and all these browsers are working correctly.

My working web app (static blazor wasm standalone) is interactively authenticating in Azure AD B2C using Microsoft.Authentication.WebAssembly.Msal library (like MSAL.js), API is an Azure Function protected through AAD B2C.

Login request successfully invokes Signin/Signup B2C flow with popup to myb2ctenant.b2clogin.com but breaks navigating to auth protected pages or backend apis.

From DevTools I see that every request to following b2c endpoints sets an expired cookie (expired 10 years before, year is now 2012):

When user clicks login: GET /myb2ctenant.onmicrosoft.com/b2c_1_sinsup/v2.0/.well-known/openid-configuration

Returning from login confirmation: GET /myb2ctenant.onmicrosoft.com/B2C_1_SInSUp/api/CombinedSigninAndSignup/confirmed?rememberMe=false&csrf_token=xxx

for example: Set-Cookie: x-ms-cpim-trans=; domain=myb2ctenant.b2clogin.com; expires=Fri, 14-Sep-2012 12:46:46 GMT; path=/; SameSite=None; secure; HttpOnly

FF registers this warning in console:

Cookie “x-ms-cpim-trans” has been rejected because it is already expired

Following when MSAL execute a request to /myb2ctenant.onmicrosoft.com/b2c_1_sinsup/oauth2/v2.0/authorize?xxxx

Response always contains:

Location: https://blazorapp.xx.web.core.windows.net/authentication/login-callback#error= interaction_required&error_description=AADB2C90077%3a+User+does+not+have+an+existing+session+and+request+prompt+parameter+has+a+value+of+%27None%27.%0d%0a

All other browsers are working... Thanks in advance for any help

What is up with 104.0.2 (64-bit)?! It broke Outlook email and today it broke Tumblr. Outlook online had this error message for a few days and the space below photos in Tumblr is usually white, now it's dark; can't read a thing! Both work fine in Chrome and Outlook is finally working again after a few days:

ErrorType: Component UTC Date: 2022-09-06T15:09:21.585Z Puid: 0003BFFD80C7CD78 Client Id: 36BD2265BBF94A368ACB6FD2CEF338F0 Session Id: b44c966a-8f33-4be3-a8e6-9e2f7e6118b6 Client Version: 20220826004.05 BE Server: CY4PR0701MB3666

All of a sudden, after waking my computer from sleep, I found that many websites in Firefox are displaying the main text content at 13px, ignoring font sizes specified in CSS etc. I first discovered this on my organization's website, I thought it was a browser cache issue, but it has persisted. The text content on our front page is all the correct size, but everything on the website that is "main content" text that is not in a heading tag, like blog post or regular page content, is rendered at 13px. Other sites like Wikipedia load this way as well. In private mode, the issue disappears. In Chrome, the issue does not occur.

I have cleared all cookies, browser cache, site data, history, and the problem persists. I have checked the default font settings in Firefox, the checkbox saying websites should override the font settings is already checked. Zoom is set to 100%. I updated to the latest version in the course of restarting, and it didn't fix the issue either.

In the attached screenshot, the examples on the left are in regular Firefox windows. On the top right, a page on our site is displayed correctly in Firefox private mode. In the bottom right, Wikipedia is displayed correctly in Google Chrome.

Hello,

Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for reference.

Using 104.0.2 (64-bit) on Window 11

No other browser I have used is having this issue with this site, just Firefox.

Every few days, Firefox makes me log back in again to my account and "create" a new profile version - the message I get is that I have launched an older version, and can only EXIT or CREATE NEW PROFILE. The problem is when I have to do this, I lose all the pinned tabs I had open, also I have to log into Gmail each time and generally set the profile up again. I can then access my bookmarks and containers but not the tabs I had open.

Is there a way to stop Firefox from forcing me to relaunch my profile each time? Its frustrating to lose the pinned data and have to log back into my Firefox profile, then Gmail, then try to figure out where I was at last. Note, the pinned tabs are not things I need to bookmark but rather a running list of tasks/things I need to complete - and unfortunately I don't know when I will be forced to launch a new profile but don't want to create a bookmark each time for temporary tabs... for example, last night I was just in the middle of planning a trip so had a few tabs open to come back to, but when I logged into my laptop this morning, I was forced to create a new profile and have lost these tabs I had pinned.

I use FireFox almost exclusively; however, I am now experiencing a problem accessing a Safe site, Vitacost.com. Now, whenever I need to access Vitacost.com to order products, I have to use another browser, Edge. Edge does fine. Why not FireFox?

I never saw a prompt or anything but when I tried to open Firefox this morning it updated to 104.0.2 64 bit and did a complete reset. Lost plugins, extensions, and all settings. (I do have my bookmarks, and I never use Firefox for passwords.)

I have a backup program, so I might be able to restore if I knew what files.

Help would be appreciated.

Please help me get my bookmarks library back. At least the top 20 or so bookmarks! I bookmarked one more thing, tried to find it and add it to a folder, and the whole bookmarks library disappeared. I tried to get it back, but I can only see them when I go to open application menu, bookmarks. They are unorganized. When I tried to see the bookmarks library, it was not along the left side of the screen. It was gray and empty, in a box. Can you help?

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely no idea why this is happening or in what situation this happens. Has anyone heard of or solved this kind of situation before?

Firefox, after running for several hours, will show a "no internet connection" on Yahoo Mail. Closing the tab and reloading does not fix it. I must shut down Firefox and restart the browser to reconnect with Yahoo Mail. All other tabs work. And then after several hours, it happens again. Looking at the archives, this has been a problem for years, but it just started a couple of months ago for me. Is anyone looking into this bug?

For Firefox version 104.0.2, the screenshot feature is not working. This includes the icon that can be placed in the toolbar, the right click on webpage feature and the ctrl+shift+S method. You can "find" the feature (e.g., the "take screenshot" option will appear in the right clear option) but regardless of the manner selected, teh feature is inoperable.

After Firefox crashed today I restarted it and I got a session and tabs that I last used over a month ago, and none of the simple fixes worked. But not to worry, I thought, because important folders (including Firefox's Profiles folder) get backed up automatically every night, and just yesterday I reset my "homepage" to include all the currently open tabs. So I thought restoring my session and recovering my open tabs would be a simple matter of replacing current files with backed-up versions of those files. But I can't figure out which files to use or if that strategy is even possible. For example, some of the support materials state that recovery.jsonlz4 in the sessionstore-backups folder gets updated continuously with session and tabs information, but on my system that file abruptly stopped being updated in July. Similarly, previous.jsonlz4 and upgrade.jsonlz4-*** stopped being updated in May. (FYI, sessionstore.jsonlz4 gets created when I close Firefox, just like it's supposed to, but I don't have any backed-up versions of it because it only exists when Firefox is closed.) And the tabs currently listed in the "homepage" are also from a month ago, and I can't figure out what file those tabs are stored in. Help!

I have recently updated to Xubuntu 22 and in the process my firefox was migrated to the snap version. Now firefox is using its own mouse pointer style (smaller pointer, "hand with cuff pointing left" instead of "hand pointing up" over links). I can edit the system style of my mouse pointer, but that does not change the mouse pointer while in Firefox. This seems the same problem like these two questions: - https://support.mozilla.org/en-US/questions/1380997 - https://support.mozilla.org/en-US/questions/1369875

How do I make Firefox use the system settings for the mouse pointer? Or at least how do I change the mouse pointer style/settings for Firefox snap at all?

For reference my Firefox Version is 104.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu. My desktop environment is xfce 4.16.

Thanks, Peter