Showing questions tagged: اعرض كل الأسئلة

"open previous windows and tabs" issue

I've tried almost EVERYTHING offered to enable restore the "open previous windows and tabs" function ... to no avail. Very frustrating since I usually leave important tab… (read more)

I've tried almost EVERYTHING offered to enable restore the "open previous windows and tabs" function ... to no avail. Very frustrating since I usually leave important tabs open for work. HELP!

Asked by Doug Newcomb 4 months ago

Last reply by zeroknight 4 months ago

This network is blocked due to unaddressed abuse complaints about malicious behavior.

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page This network is blocked due to unaddressed abus… (read more)

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

Asked by thdegroote18 5 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

I added your add-ons and can no longer access Facebook

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and… (read more)

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and still cannot get in. What do I do now?

Asked by Joe Farrelly 5 months ago

Last reply by Terry 5 months ago

firefox is not recognizing my bank certificate?

Okay, I am unable to get into my bank online even after doing steps to fix Error code: PR_CONNECT_RESET_ERROR checking the site, it says this is at firefoxes end … (read more)

Okay, I am unable to get into my bank online even after doing steps to fix Error code: PR_CONNECT_RESET_ERROR checking the site, it says this is at firefoxes end

Asked by Lenzabi 3 months ago

Last reply by zeroknight 3 months ago

Connection drops frequently

my connection to the internet drops and I receive a message that says "No Internet Connection". This happens frequently at home, and at work and has been going on for mon… (read more)

my connection to the internet drops and I receive a message that says "No Internet Connection". This happens frequently at home, and at work and has been going on for months. I will generally close Firefox and reopen, then it says that Firefox is still running and do I want to close and I click yes. I still have a good signal in every case. It mostly happens when I have my email open and another site, like banking, subschool, or doing some type of research. I use chrome for some apps, but I don't like using it but they don't work in Firefox, and I never get a crash notice. I have checked for updates for WIndows 10, ZoneAlarm, Firefox, and drivers and everything is up to date. Other than that I can't find any more information or posts on this. Please help Ronald Fisk

Asked by r-fisk 5 months ago

Last reply by zeroknight 5 months ago

qr code not recognized on firefox is recognized on edge

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119… (read more)

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119.0.1 x64 on windows 11 home 22H2. How can I fix this?

Asked by KDAM71 5 months ago

Last reply by zeroknight 5 months ago

Content Filters

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all… (read more)

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all those sites are fully allowed on Firefox, as opposed to on Safari and google chrome where the filter is working properly

Asked by reuvenmelka 2 months ago

Last reply by cor-el 2 months ago

Bookmarks on Toolbar missing

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. … (read more)

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. Please help. Can't seem to drop and drag them there. Also, the Bookmarks Toolbar keeps disappearing every time I go to look at a new tab.

Asked by murync 2 months ago

Last reply by cor-el 1 month ago

Search with Startpage in address bar

I have Startparge set as my default search engine. I used to type directly into the address bar (see first image). Press Enter, and the Startpage results page for this … (read more)

I have Startparge set as my default search engine. I used to type directly into the address bar (see first image).

Press Enter, and the Startpage results page for this search phrase would show up. Somehow, this has now changed. I press Enter, but the result is just the Startpage home page, with a blank search box (see second image). So I then have to type the same phrase in again in Startpage's own box. This just trips me up.

The crazy thing is that this only happens sometimes - but more often than not. I haven't seen it work right for weeks: I just did it now to make screenshots, and it worked wrong. I just did it again and it worked as expected: pressing Enter took me to Startpage's results.

Any clues how to change settings to fix this?

Asked by sebthirlway 2 months ago

Last reply by zeroknight 2 months ago

Opening .pdf

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliatio… (read more)

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliation purposes. Now your crappy program has decided to open .pdfs in itself and I cant get a downloaded copy any more. What the hell was the programmer thinking? Yes I have gone to Applications and checked that it is set to my .pdf reader. Please fix this before I get fined by the tax office.

Asked by cemax12001 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Convert pdf to word

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it. … (read more)

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it.

Asked by mchasehq1 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (read more)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Asked by maryam.sufi 1 month ago

Last reply by cor-el 1 month ago

Disable automatic download when browsing

How do I stop firefox from automatically downloading files from the internet when I click on them - without even asking me if I want to download them in the first place. … (read more)

How do I stop firefox from automatically downloading files from the internet when I click on them - without even asking me if I want to download them in the first place. In "Applications", selecting "Always Ask" in "Choose how firefox handles files etc" does not work. Firefox never asks. If it cannot be disabled, I will have to stop using Firefox.

Asked by whellebrand 3 weeks ago

Last reply by zeroknight 3 weeks ago

I can't access the Firefox browser

I get the following error message when I try to open the Firefox homepage. XUL runner Error: Platform version 124.0.2 is not compatible with minVersion >=124.0.1 maxve… (read more)

I get the following error message when I try to open the Firefox homepage. XUL runner Error: Platform version 124.0.2 is not compatible with minVersion >=124.0.1 maxversion <=124.0.1

Asked by Christine O'Sullivan 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago