Youtube won't play with hardware acceleration

YouTube won't start playing in Firefox. No add-ons enabled. The page is fully loaded, but clicking on Play makes nothing. The fix is to disable "User recommended perform… (read more)

YouTube won't start playing in Firefox. No add-ons enabled. The page is fully loaded, but clicking on Play makes nothing.

The fix is to disable "User recommended performance settings" and then disable "User hardware acceleration when available".

The problem is that hardware acceleration is enabled by default. In Edge or Chrome hardware acceleration is also enabled but it won't break YouTube.

Asked by Andrii 5 months ago

Last reply by zeroknight 5 months ago

Sync not restoring bookmarks after a windows reinstall

In the past when I reinstalled Windows and then Firefox, I would sign into my account and all my bookmarks/addons etc. would automatically get reinstalled. Today I had t… (read more)

In the past when I reinstalled Windows and then Firefox, I would sign into my account and all my bookmarks/addons etc. would automatically get reinstalled. Today I had to reinstall Windows and when I logged into my firefox account, nothing happened. Does Mozilla no longer keep these settings for us? I don't have any other devices to sync off of and never have, so where did all those settings come from when I did previous reinstalls?

Asked by long.paul 5 months ago

Last reply by cor-el 5 months ago

Reinstall Location

I made a mistake and installed Firefox in the wrong location. I uninstalled and attempted to reinstall where I wanted the software to be. The installer now tells me that… (read more)

I made a mistake and installed Firefox in the wrong location. I uninstalled and attempted to reinstall where I wanted the software to be.

The installer now tells me that I had Firefox before and will only reinstall it in the previous directory. No other option is offered.

I am LONG used to being deprived of user choice by the likes of Microsoft or Apple, but Mozilla SHOULD KNOW BETTER.

Can you help?

Thank you.

Asked by Colin Hughes 5 months ago

Last reply by James 5 months ago

updates delete personal toolbar

everytime you update firefox, i loose my personal toolbar that took me a long time to set up. how do i get it back without all the work? also, what happened to the printe… (read more)

everytime you update firefox, i loose my personal toolbar that took me a long time to set up. how do i get it back without all the work? also, what happened to the printer icon in the main toolbar?

Asked by kim97 5 months ago

Last reply by Terry 5 months ago

OSX Firefox startup new window error message

Here is screen shot: My iMac is OSX. I use Firefox browser most of the time. I had used Safari years ago. Chrome had rarely been used. Firefox problems recently began… (read more)

Here is screen shot:

My iMac is OSX. I use Firefox browser most of the time. I had used Safari years ago. Chrome had rarely been used. Firefox problems recently began. Please help.


'

Asked by handymannw 5 months ago

Last reply by cor-el 5 months ago

Malfuntion of "Reload Tab"

The website https://my.strathspey.org/dd/dance/12838/#cribs displays an image, which had a typo [Triangles used to be Traingles] I am using Firefox 119.0.1 under W… (read more)

The website https://my.strathspey.org/dd/dance/12838/#cribs displays an image, which had a typo [Triangles used to be Traingles]

I am using Firefox 119.0.1 under Windows 10 Home Version 22H2 OS build 19045.3693

I had the page open in Firefox before the owner corrected the typo.

Immediately after the correction was online, all other browsers displayed the corrected version. But even now, hours later, after many resets by "Reload Tab", the Firefox tab still displays the typo-version.

I consider this to be a malfunction. "Reload tab" should bypass all caches, and reload the whole page directly from its server. - Is this a known bug? - If "Reload Tab" does not go to the source bypassing all caches, what doe it do? - Is there a workaround?

Asked by Eric Ferguson 5 months ago

Last reply by cor-el 5 months ago

Disable container menu in new tabs

I found an answer to this question, but I need it in English; how to do this if you're not a programmer. The new feature is beyond annoying, so if someone wants to work… (read more)

I found an answer to this question, but I need it in English; how to do this if you're not a programmer. The new feature is beyond annoying, so if someone wants to work on making it optional, that would be a super improvement, but I'll be happy if I can just turn it off! Thank you

Asked by aah51 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox reverted back a few years, need to install my old firefox data

After a update my browser was running very slow, I'm not sure what I did but my whole browser, including history and bookmarks and add ons reverted back years. But I have… (read more)

After a update my browser was running very slow, I'm not sure what I did but my whole browser, including history and bookmarks and add ons reverted back years. But I have a whole folder of Old Firefox Data which is from today.

How do I get this back on there and get everything back to normal?

Asked by TheImmortalLowlife 5 months ago

Last reply by cor-el 5 months ago

Embedded video plays on Intel Macs, but not Apple Silicon Macs

This is the link that Fox was reporting difficulties playing on a Mac running Firefox. I just ran it on my ancient imac using an older LTS version of firefox and am not h… (read more)

This is the link that Fox was reporting difficulties playing on a Mac running Firefox. I just ran it on my ancient imac using an older LTS version of firefox and am not having any problems (nor with chrome)- 

https://hlsjs.video-dev.org/demo/?src=https%3A%2F%2Fgyllp63pcjwbfl.data.mediastore.us-[…]mZhbHNlLCJsZXZlbENhcHBpbmciOi0xLCJsaW1pdE1ldHJpY3MiOi0xfQ==

Asked by alochbaum 5 months ago

Last reply by zeroknight 5 months ago

Firefox suggest ignoring settings

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems. Search is bein… (read more)

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems.

  • Search is being prioritized over options in my history. I have the separate search box, if I wanted to search I would use it. If I type a single character I want the most common result from my history to be the result of hitting tab.
  • I've noticed recently that I'm getting sponsored results even though I have them disabled. It's somewhat inconsistent, and I've only noticed it in one of my profiles. Specifically I am used to "w <tab>" taking me to weather.gov but I'm getting sponsored results for AccuWeather. I clicked the "feedback -> not interested" button but this is concerning that Firefox is ignoring preferences and there's a pattern of sending data to Google and AccuWeather despite me configuring the browser not to.

Asked by Luke Schlather 5 months ago

Last reply by zeroknight 5 months ago

Picture-in-Picture

For whatever reason the Picture-in-Picture button keeps not showing up in normal places like Prime, Netflix, Hulu, etc. I can make it come back by going to the Settings t… (read more)

For whatever reason the Picture-in-Picture button keeps not showing up in normal places like Prime, Netflix, Hulu, etc. I can make it come back by going to the Settings turning off the Picture-in-Picture option (Which is always still active) refreshing the settings then going back to Picture-in-Picture and turning it back on and then finally refreshing the video I was trying to use, but this is kind of a lot to have to do every time it happens and it seems to be happening more and more, so I'd like to fix the root cause instead if possible. Any ideas?

Asked by maddieheth 5 months ago

Last reply by zeroknight 5 months ago

My browser continues to show weird symbols instead of words

my browser continues to show symbols instead of words. I troubleshot the font issue and it does not seem to be that. this is on a macbook pro and the browser is updated… (read more)

my browser continues to show symbols instead of words. I troubleshot the font issue and it does not seem to be that. this is on a macbook pro and the browser is updated. I deleted the browser and reinstalled it. which worked for a day but then everything went back to showing symbols. it is intermittent in that sometimes it will show the real words and then a few hours later is will show this.

Asked by phil210 5 months ago

Last reply by zeroknight 5 months ago

Firefox Does Not Fully Render Pages Unless They Are in focus.

Hello, once every morning I start 14 tabbed Internet pages. The pages do not fully render unless they are in focus. Is there an About:Config or other setting where I can … (read more)

Hello, once every morning I start 14 tabbed Internet pages. The pages do not fully render unless they are in focus. Is there an About:Config or other setting where I can get all 14 pages to fully and completely render without getting each one into focus one by one?

This is a very slow process and is annoying over time. I believe there was a time where Firefox would render all tabs/pages without getting each one into focus.

Thanks in Advance.

Asked by Cypherdude 5 months ago

Last reply by zeroknight 5 months ago

Browsing slow or page doesn't load

Hi, My Firefox of recent is extremely slow or sometimes fails to load a page. I thought it could be some extensions I added about protection from tracking etc...I tried … (read more)

Hi, My Firefox of recent is extremely slow or sometimes fails to load a page. I thought it could be some extensions I added about protection from tracking etc...I tried disabling them, but not sure if I succeeded. But the problem still isn't fixed. I don't think I will figure the issue out. Thanks

Asked by georginah6 karamura 5 months ago

Last reply by zeroknight 5 months ago