Showing questions tagged: اعرض كل الأسئلة
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Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, w… (read more)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Asked by randee1 2 years ago

Answered by randee1 2 years ago

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Autofilling password

Fire Fox has taken to auto filling my password on my brokerage account. This leaves the account available to anyone that can turn my computer on. I do not have a password… (read more)

Fire Fox has taken to auto filling my password on my brokerage account. This leaves the account available to anyone that can turn my computer on. I do not have a password saved for the brokerage account and have the company listed to be excluded. This just happened in the last few weeks.

Asked by HowieE 2 years ago

Last reply by HowieE 2 years ago

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* .pdf

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? … (read more)

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

Asked by Diabolo13 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Video won't play - how to debug ?

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380 I'm sure it is not Firefox as I have also tried Chrome and Ope… (read more)

I can't play a video when logged into a website - see https://support.mozilla.org/en-US/questions/1371380

I'm sure it is not Firefox as I have also tried Chrome and Opera; same problem. How can I debug this and find out why the video cannot be played ?

I see there is 'Remote Debugging' and 'Browser Console' under 'More Tools'. How do I use these or other tools to find out what is causing the problem please ?

Asked by oygle 2 years ago

Last reply by oygle 1 year ago

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How I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it. Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pag… (read more)

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it.

Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pages blocked”.

I was able to remove the “SaveFrom.net Helper” add on in Firefox, but am unable to remove the “Savefrom.net Helper” bookmark tab which has high jacked my normal Firefox Bookmarks.

I can no longer easily see my Firefox Bookmarks and have to keep opening the Firefox Application Menu, then select Bookmarks, then select Manage Bookmarks in order to see my bookmarks.

Can you please advise how I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Asked by Philip47 2 years ago

Answered by Philip47 2 years ago

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How do I stop that annoying url popping up at the bottom of my screen?

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learni… (read more)

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learning problems and can not figure out the 'userChrome.css' method. I can not work with long streams of multiple overlapping instruction. I am not tech savvy. I do not understand 'layers' and stuff like that. I can do the 'about:config' thing, if anyone knows whether or not if I can fix it from there, I would be eternally grateful. Thanks.

Asked by mckendrick 2 years ago

Answered by -elison- 2 years ago

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how can I add content type .docx to General->Applications so I can print in yahoo preview pane

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it hand… (read more)

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it handles these files. How do I add .docx to the list of content types?

Asked by shannon_k_shaffer 2 years ago

Answered by AliceWyman 2 years ago

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I marked "Ask always" for Microsoft excel files, but Firefox always download them

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. I… (read more)

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

Asked by luca.dgh 2 years ago

Last reply by jonzn4SUSE 2 years ago

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Firefox Support for Windows 7 beyond Jan 2023

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support… (read more)

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support for Windows 7 ends. Is that correct?

Will Firefox continue to work, but not receive security updates after that date?

Will Firefox still work on a Windows 7 computer that gets patches from 0Patch?

Thanks!

Asked by TNorth 2 years ago

Answered by James 2 years ago

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How to get Content Types Back in Applications

Many file types are no longer listed under Settings > Applications>Content Type at about:preferences#general. I used to be able to click on a file in an email like … (read more)

Many file types are no longer listed under Settings > Applications>Content Type at about:preferences#general. I used to be able to click on a file in an email like a Word or Excel document, and it would come up on my screen. Now Firefox asks me to Save them. I don't want to automatically save files without first looking at them. How can I get those file types in the Application list again?

I have attached a pic of the file types I have left to chose from. There used to be a lot more. How can I get back all the missing choices I have had there for years?

Asked by mishasarkpetsitting 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Persistent issues with Google Drive/Docs

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document.… (read more)

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document. These errors only occur on Firefox, no other browser. Text that I type is constantly blurry, oddly-sized, or oddly-spaced, with some letters touching while others have large gaps between them. I've also had some other small issues, like the document thinking that I'm two people and asking me if I want to see "the changes made my collaborators" when I'm the one currently typing (the documents aren't shared with anyone else, and there are never any changes beyond the ones I make), or showing my cursor highlighted with my name as if I were someone else watching myself type. It's made it more difficult for me to focus on work and I don't know what to do about it.

I've tried the following methods (most of them multiple times over the past months) to solve it, none of which worked: - Running the windows in safe mode - Uninstalling all add-ons and themes, clearing cookies and cache, and then restarting my computer - Uninstalling Firefox entirely, restarting my computer, then reinstalling it - Refreshing Firefox - Looking through pages like Firefox Task Manager and such (although the information there didn't really mean much to me, nothing looked out of the ordinary)

Does anyone have any ideas about what I can do about this? I was ignoring it for a while since it's still legible, but it's become really annoying, especially when it makes some words hard to read. Thanks in advance for the consideration. Here's a screenshot of a document with the weirdly-spaced, blurry text:

Asked by matilda27593 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Help to Permanently Disable Full-Screen Mode... Forever

I am NOT a fan of this relatively new Full-screen mode at all unless I initiate it when watching a movie or in very few other instances. I don't like any device second-gu… (read more)

I am NOT a fan of this relatively new Full-screen mode at all unless I initiate it when watching a movie or in very few other instances. I don't like any device second-guessing or anticipating what I need to do and when or if it needs to do this for me. It has caused me more problems than it has helped, and injected some frustrating delays getting what I want done due to the added need and interruption of being paused to constantly press F11 again and again. It's not second nature and at this point, I don't think it will be. I don't need or want this feature and I don't understand this new world where features have to be nailed down and locked now with the "like it or lump it" mentality without option to remove or disabled this? (Sorry, I don't like MS Edge either, and not only for this reason!) I would be happy to go back to a previous version of Firefox that is without this feature, if this is the only answer. I'm hoping it is not?

There was a previous very brief post on here that directed users to go to about:config and set full-screen-api.enabled to false in order to disable this feature, but no one positively confirmed that it worked and the thread was closed. This doesn't appear to be working for me with the most current version of Firefox.

Is there someone who can help give me peace in my life again by showing me how to disable this permanently and forever? I know about F11 and don't ever want to have to press it again! I would appreciate any help, and you might even make my Christmas list if it works?

Thanks!

Asked by Unwilling Passenger 2 years ago

Last reply by Unwilling Passenger 2 years ago

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I want to have a default download location with the ability to select an alternate location on any download

I want to have a default download location with the ability to select an alternate location on any download, not to have the last download location remembered as the curr… (read more)

I want to have a default download location with the ability to select an alternate location on any download, not to have the last download location remembered as the current save to location.

I have a primary folder to which I want to have the majority of my downloads go to, but on some occasions, I want a download to go to some other location. The current settings "Save files to" and "Always ask you where to save files" do not enable this capability.

Others have asked for this ability too.

Asked by bruce.briggs 2 years ago

Last reply by bruce.briggs 2 years ago

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video loading error

~~~SOLVED~~~ Hello guys, this is about some..adults sites, i'm just getting loading error on the screen. Sorry if that's inappropriate. Also recently, youtube videos can'… (read more)

~~~SOLVED~~~ Hello guys, this is about some..adults sites, i'm just getting loading error on the screen. Sorry if that's inappropriate. Also recently, youtube videos can't play at 1080p, only 720p, even tho i know the video it's 1080p.

Asked by Nektarios 2 years ago

Answered by Nektarios 2 years ago

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In firefox, when composing an email I can not attach a file or two that comes from within a .ZIP

This just started happening and I'm not sure why. I access my email via a browser. When i compose an email If I have a .ZIP file that contains a bunch of files. If I wa… (read more)

This just started happening and I'm not sure why.

I access my email via a browser. When i compose an email If I have a .ZIP file that contains a bunch of files. If I want to attach say file # 6 and File # 7 to the email I am composing I would open windows explorer, traverse to the ZIP file location and click on it so it opens in windows Explorer. Then I'd highlight the one or two files I wanted and I'd drag them to the email.

This would typically attach the the files but it no long works - I have a feeling it may be due to windows 98 I hear you guys changed (fixed) how files are processed.

This is awful I now must extract those files to hard disk (of if there's another contained ZIP file within its even more extracting) - I'll this makes so much work and if I forget to delete all the files I execrated I'll run out of space.

Is there I setting that I can set to make it work the way it used to - I don't want to learn another browser but this change has killed my poductivity

Asked by capatosta 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Error message trying to launch "Search by Image", "Content scripts are not allowed on this page."

I just installed Add-on "Search by Image" with "Tin Eye". When I try to launch the program I get the Error Message, "Content scripts are not allowed on this page." How d… (read more)

I just installed Add-on "Search by Image" with "Tin Eye". When I try to launch the program I get the Error Message, "Content scripts are not allowed on this page."

How do I correct this so that it works as advertised?

Asked by kenb1 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox: Move Find bar to the top

I recently upgraded my system and, after installing and using Firefox, I notice the Find (Ctrl + F) bar is now at the bottom of the window. Whereas, it was previously at… (read more)

I recently upgraded my system and, after installing and using Firefox, I notice the Find (Ctrl + F) bar is now at the bottom of the window. Whereas, it was previously at the top (which is more like every other application I use).

After some head scratching and web searches, I remembered I had to fix this issue previously (after a Firefox upgrade some time back). The method to fix it then could be found here: [there a way to put the Find Bar at top] That link is of course to the same question asked 4 years back.

I have once again followed the procedure there explained per: • Access my Firefox profile folder. In my case:

  C:\Users\<Me>\AppData\Roaming\Mozilla\Firefox\Profiles\5ym42ewi.default

• Create folder therein called ‘chrome’ • In that folder create a file called ‘userChrome.css’ • In that file add text:

  .browserContainer > findbar {
    -moz-box-ordinal-group: 0;
  }

However, after doing that (and restarting Firefox), the Find bar stubbornly remains glued to the bottom of the window.

Can anyone tell me how to solve this issue?

As a separate note to the developers: This issue is long-standing, that a web search reveals is still relevant to many users. Any chance of considering making it a standard option?

Asked by Spinner 2 years ago

Answered by cor-el 2 years ago

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How to set a timeout for the master password?

I want to set a timeout for the master password. It's clearly a security threat to leave passwords unencrypted. It bothers me more than being prompted for the master pass… (read more)

I want to set a timeout for the master password. It's clearly a security threat to leave passwords unencrypted. It bothers me more than being prompted for the master password.

I remember we used to be able to set the timeout and it's a pain to go and logout the software security device after logging in to the one thing that needs the master password.

Asked by NuHash 2 years ago

Last reply by Terry 2 years ago

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Firefox is being updated by another instance

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this p… (read more)

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this problem that i many time reinstall and refresh(reset) the firefox

Asked by MRA 2 years ago

Answered by MRA 2 years ago