منتدى دعم ”Firefox“

Every time I open Firefox after closing it, I get the message below. I can click the button to restore session and it works every time. With each update, I hope to never see this message again, but after installing a new version on Ubuntu today, I see the same familiar message. This is not linked to a computer, or an operating system because I've seen this on both Ubuntu and Mac. If Firefox could literally just click the button that would be awesome.

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loads at all. This only occurs when my VPN is on (I use Private Internet Access). However, even with the VPN on, Chrome will still load those sites. Disabling the VPN means that the sites load normally.

My guess is it might be some sort of privacy setting in Firefox, but I don't understand what it could be. The only thing that breaks/fixes the sites is connecting and disconnecting the VPN, irrespective of which country I try and connect from.

picture-in-picture for videos on the normal instagram feed and posts. It worked last week, it doesn't work now. The little black square doesn't show up on hover anymore, I can't right click at all on videos now.

Hello, as of the last week, my Firefox wont open any Excel 365 scripts, pop-up windows are enabled, I have tried with my Firefox account in multiple different Windows 10 PCs - none worked, there is no problem in other browsers.

What could be the reason?

Thank you

Trying to stream shows on Firefox and video does not start / errors out. Philo returns with this error: Philo is having trouble streaming this content.

[Error code: pf-1.5-5bb2f]

Paramount+ Also freezes up and returns error message. As does Amazon Prime.

Adblockers disabled. Youtube is fine.

Tried refreshing Firefox / renistalling but same error. Prefer to use Firefox as default browser but having to go to Google to stream shows.

Debating rolling back a version but it was working fine the other day but could have had an update and didn't notice and now streaming is erroring out.

Suggestions? Thanks.

This is the error message.

'An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.

I have tried resending numerous times since last night with the same result.

Version 122.0.1 Firefox Release February 6, 2024

Installed Firefox 122 in a new Windows 10 installation and added some extensions (e.g. Gesturefly, Update Scanner, uBlock Origin, Uppity). These pinned fine on my old installation. But I cannot find how to pin them on the new.

All the help I have found Googling, or using search here, says go to the Add-ons Manager page and right-click the extension and use "pin to toolbar". Alternatively click the extension and click the gear icon and use "pin to toolbar". But when I right-click there is no pin to toolbar context menu entry. If I left-click the gear I get "Check for Updates, View Recent Updates, Install Add-on From File, Debug Add-ons, Update Add-ons Automatically, Reset All Add-ons to Update Automatically, Manage Extension Shortcuts". If I right-click the gear I get a line of icons (left, right, reload, star) followed by "Open Image in New Tab, Copy Image Link, Email Image, Save Page As, Select All, View Pate Source, Inspect Accessibility Properties, Inspect (Q)". If I right-click the extension in the Add-ons Manager page itself, I get a very similar list. In no case is there a pin to toolbar option.

How do I pin an extension, given the above? What have I messed up?

I just wrote this blog post and someone suggested I contact you.

I have my default browser set to Firefox on Linux (Debian Bookworm). When I open an http:// or https:// URL, it opens in Firefox, but when I open a file:/// URL, it opens in Chromium. It seems that file:/// URL makes it resort to the MIME type.

Is there anything Firefox can do here or is this a Debian or freedesktop.org issue?

Thanks!

Tim

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

When I save new bookmarks I can't find them to open them. The list of folders I see in the "Choose . . ." selection is different from the list of folders l see when trying to open a bookmark. The bookmarks seem to be saving in one list but opening from a different list. How do I replace the list Firefox opens bookmarks from with the list the new bookmarks are saved in?

Hi. When Windows 11 was initially released, certain substantial feature of the Windows taskbar known from before was missing. I'm talking about 'Combine taskbar buttons and hide labels' and the option to set it to 'Never' (users tend to set it this way to always see the program icon along with it's label, not just the icon). At this moment, the feature has been available in widely released build of Windows 11 for months (Microsoft returned it after rewriting the taskbar code and after many complains), but it is not working correctly in conjunction with Firefox. When I close all windows and tabs of Firefox and restart the browser, only its icon is visible on the taskbar, not the label. Only when I open one more Firefox window, it starts to work as it should. Is it a known issue? Can we expect a fix to be made soon? Thanks.

I cannot find a way to add websites to the location permissions in Firefox Windows PC. I can easily get to the "Location Permissions settings " but there is no way to add, only remove. When I display the access icon in the URL address bar, it shows " you have granted the website additional permissions" , but the site does not display in the FF Settings-Location Box, and the target website does allow me access based on location. Is there another area where location is restricted? would appreciate some help, thx.

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have a little note at the bottom left "javascript:void(0);" Another example, dutchcrafters.com , when I click Log in with Gmail, nothing happens.

I have tried removing all the content blocking extensions (privacy badgers, ublock origin, etc.), did not fix it. I have tried a firefox refresh, did not fix it. I have tried uninstalling and reinstalling firefox with several device restarts, did not fix it.

I know this must be a firefox specific problem because microsoft edge work perfectly for both of these examples. Any other suggestions to fix this firefox issue?

Hi, this is the same issue as as described here for Mozilla Thunderbird: 64bit Thunderbird issues with 64bit PKCS#11 drivers

– Firefox 122.0 (64-bit) – Windows 11 Pro 64bit (– Thunderbird 64bit)

Even though, I use a 64bit version of Firefox, it is not able to load any 64bit PKCS#11 module for security devices. Tried on several different PCs and several different 64bit PKCS#11 drivers for different smart cards.

When I try to load e.g. C:\Windows\SysWOW64\eop2v1czep11.dll for the Czech eID, it returns "Unable to add module". When I do the same from C:\Windows\System32\eop2v1czep11.dll, it works.

The issue is that some issuers of qualified and commercial certificates (like e.g. Komerční banka) do not issue a 32bit version of PKCS#11 drivers for their smart cards anymore and the only driver available is C:\Windows\SysWOW64\mopkcs11.dll, which cannot be loaded by Firefox or Thunderbird either.

I don't see a problem in implementing the support for 64bit PKCS drivers in a 64bit browser and a 64bit email client. And if it does have the support, then there is something wrong going on.

macOS (and I assume Windows and Linux as well) supports local URL schemas. For instance, Apple supports the "applefeedback://" URL as a way to launch the macOS Feedback Assistance app.

If I have a link to this on a web page, or if I put it in a bookmark, Firefox will ask for confirmation and will then launch Feedback Assistant. This part works great.

But if I type that URL into the location bar, Firefox always sends it to my configured search engine. It doesn't recongize it as a valid URL. And in the popup list of suggestions, there is no option to just go there and not search for it. See the attached screen shot.

I don't want to disable location-bar searching altogether, because it is really useful, but I think there should be a way, on a case-by-case basis, to tell Firefox that I really want it to treat the entire text as a URL. The simplest approach is probably to have an extra row on the popup suggestion list that I can click on to open the text as a URL or produce an error if there is nothing in Firefox or the OS that can resolve it.

Hopefully this won't be too difficult to support. I think it would be extremely useful.

This is a problem that I have since months, still unresolved. If I try using a different browser (like Brave) it works, so it's a Firefox issue or Apple issue with Firefox.

Basically if I go to https://web.goodnotes.com/login and I login via iCloud, a window opens up which asks me iCloud email and password, then it asks me for the sms code received, then I put it and then I get a BLANK page (the image that I uploaded) with in up right corner "Login performed as my name". And then nothing happens. But instead with Brave it opens up the Apple authorization to accept the Browser and then I finally can enter in Goodnotes web. With Firefox I'm stuck in that blank white page.

Since it's an issue that I have since months, I think I should report this and here I am.

I am not able to sign in to the Mozilla add-ons page. When I click the login button, a new page is shown with my Mozilla account email, picture, and a sign in button. After clicking "Sign in" I expect a page to appear to input my authenticator code, but instead what appears is the window in the attached partial screen shot. Any ideas? Thanks!

I have been trying to solve this problem on and off for about a year now, but 99.99% of the time I try to access https://en.wiktionary.org/ , I get the following error: Secure Connection Failed An error occured during a connection to en.wikitionary.org PR_END_OF_FILE ERROR Error code: PR_END_OF_FILE_ERROR

• The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
• Please contact the website owners to inform them of this problem.

Learn more... Try Again

I have NEVER gotten this error message for any other website. And the strangest thing? Sometimes I CAN access Wikitionary with zero problems, but this phenomena tends to only happen when I attempt to access the website very late at night or really early in the morning. I cannot think of a single thing I have done differently when this happens.

By the way, I am able to access Wikitionary from Microsoft Edge just fine, it is ONLY Firefox where I have this problem.

I assume that it's the same problem as this: https://support.mozilla.org/en-US/questions/1388431 but there is no solution.

https only mode is not active

browser.fixup.alternate.protocol is set to http from https browser.urlbar.autoFill is set to false

Nothing helped.

I get that this default makes sense but since so many local tools don't use http there should be at least 1 working option to disable this behavior at least for certain sites.