Firefox Community Forum

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by pressing down the scroll wheel (image below). I am able to scroll on all other applications and I was able to scroll on the 'Which topic best describes your question?' mini-menu, I'm just not sure why I can't do it on here. Thanks!

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo

Mouse scroll wheel not scrolling web page after installing Firefox version 110. I installed an older version, 98, and it worked again, but that version would not use my profile and it seemed to update itself to 110 and then scrolling was broken again. Am I alone or is everyone broken at version 110?

Yesterday, my scrollwheel stopped working on my mouse in Firefox. The mouse moves the cursor fine everywhere, including Firefox, but the scrollwheel only works in other browsers/programs.

I'm not sure when this changed, but I can no longer shrink my search bar to make room for more extension shortcuts. There's no double-arrow, no option I can find in customizing (I've tried the unsupported compact thing). I've gotten myself so worked up over this, I'm sure I'm overlooking something obvious.

Thanks for your help.

These websites won't play audio or video in Firefox 110.0.1, they work in Chrome 110.0.5481.177

https://www.vrt.be/vrtnu/livestream/audio/stubru/ When I click the Play button I get an error "Oops, something went wrong, error code 200" which seems to be a general error code. In Chrome the music starts playing instantly.

https://f1tv.formula1.com/ I have a subscription but video won't play. I can press the Play button, sometimes I see a preloader but the screen stays black, no audio or video. In Chrome the content just starts playing, be it live or recorded content.

Steps I took to get audio/video working inb Firefox, but to no avail:

run above websites in private tabs download Firefox again and run it from its folder in Downloads start Firefox in Troubelshoot mode start Firefox in Troubleshoot mode and Refresh Firefox disabled / enabled Plugin Widevine Content Decryption Module provided by Google Inc disabled / enabled Play DRM-controlled content in Settings disabled / enabled Enhanced Tracking protection disablde / enabled allow media autoplay

In other discussions it was opted to remove the PulseAudio config by running the below command and rebooting rm ~/.config/pulse/*

Any help to get this working again would be greatly appreciated!

Hi there. My scroll wheel on my mouse stopped working. Only way to scroll is to press Ctrl+Shift and then use scroll wheel, which makes it work fine. But i would prefer to not have to press down Ctrl+Shift to scroll. This problem is only happening on Firefox and no other browser or program on my computer. Do you know any solutions?

Since installing Firefox 110.0.1 on Windows 10 machine, my search bar is only about 1" wide. When I enter Troubleshoot Mode, the search bar is normal. So, I disabled every extension and am now using the built in Firefox Theme. I even went so far as to remove my chrome folder from the profile but the problem still persists. What can I do to correct this?

Thank you, Reynaldo

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images.

Hello ,

This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not

deleted by normal means. HSTS is another word for them. This one is owner@realserv.com which can redirect your browser and is mainly to spread adds: It can also read info on your computer;however I am having no problems from it that I know of and have discussed it with others that say it is not malicious and is in fact a Microsoft file. In any case I have found a site to offers a way to remove it.

https://sensorstechforum.com/realsrv-virus/#what-is-realsrv-

I only use Firefox but in following the directions given I was unable to remove it. The page was probably written before all the changes to Firefox.

Can you advise on this subject? Firefox is latest version.

Thanks Paul

Help? I rebooted my machine and lost all my open tabs. any attempt to re-acquire them shows just the ones I have open now. It doesn't show any of the ones that were lost. Thanks Monica

When I'm using the kayosports.com.au video streaming service website on Firefox (version: 110.0.1) the right arrow button to navigate the media content shelf rows does not register when clicked with the mouse. Previously I was using version 109 of Firefox and the same bug was happening with that version as well.

When using the kayosports.com.au website on other Web Browsers like Brave the right arrow button responses just fine when clicked with the mouse.

I'm using Windows 10 21H2 on Desktop

Hello. I was reading Quora.com web site on my notebook in Firefox (110.0.1 64-bit) normally, then I got power outage. When electricity returned and I tried to open it again, browser didn't open it and I gave me message:

Secure Connection Failed

An error occurred during a connection to www.quora.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I've tried to get support from Quora.com how message said, but they told me "this error does not originate from our website". And gave me some suggestions - "The easiest way to fix this secure connection error is to reset the Firefox settings." I've performed "Refresh Firefox", but problem persists. I don't use VPN. Can anyone please help me with this problem?

Firefox 110.0 64 bit on Linux Fedora 37. Happens with my default setup and also when running with extensions disabled. Default font. English Language.

If I got to this website https://www.endesaclientes.pt/uPortal2/MyEndesa/index.html#/login, right now, it is in maintenance mode. It's tab label shows up as "Em manutenção..." when it should display "Em manutenção". In case this text field munges my text, see image of the tab, and the letters between "uten" and the final "o" are supposed to be a c with a cedilla and an a with a tilde.

Do I need to change my configuration to add the proper font in tabs?

I cannot access https://www.ebay.co.uk/ with Firefox. Just get a blank screen and it never seems to load. I can access other sites ok in Firefox and I can access it in Edge. I ran the refresh option to disable all plugins and it didn't fix it.