Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (read more)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 4 months ago

Last reply by Rhonda 15 hours ago

Configure navigation bar empty (without search box)

Hello, I need your help: how can I set navigation bar without any item (hide all items of this bar)? I need that this bar appears but empty. The reason is that I want to … (read more)

Hello,

I need your help: how can I set navigation bar without any item (hide all items of this bar)? I need that this bar appears but empty. The reason is that I want to restrict options in Firefox (for all users) but let it be allowed open windows pop-up.

I got remove the menu button that is to the right of the whole (hamburger type), the forward and backward buttons that are to the left of the whole (which are the arrows to the right and to the left), the detention (which is the cross), etc. I did this with commands in userChrome.css file

But what I can't hide is the item where the url's are placed (search box). I just need to hide the search box. I wrote " #nav-bar { visibility: collapse !important ; } " in userChrome.css , and then all navigation bar is hidden but don't get windows of pop-up that I need them to appear.

The version of Firefox that I have is 108.0.1 (64 bits).

Could you help me, please? It's a little urgent. Thanks!!

Asked by sergio_orishass 3 days ago

Last reply by sergio_orishass 13 hours ago

Firefox is causing a black screen

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get bac… (read more)

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get back is to turn off and turn on again. Even then the Firefox page sometimes comes up again and I have to be quick to tap the X on top right to shut it down - or the whole screen goes black again! Then when I restart Firefox it re-loads the page, so I have to quickly exit before it happens again. So this morning when it happened I just did a full restart of the PC. Then I transferred all my tabs and other info to Edge, and will use that from now on.

What is new that is causing Firefox to do this?

I imagine I could also use Chrome, haven't tried that yet.

Asked by hcleasby 3 months ago

Last reply by hcleasby 3 days ago

Overflow Menu - Please Bring Back Functionality Lost in FF 109

As you can see in the attached image of my old Overflow Menu, I had it customized with many buttons/extensions I often accessed throughout each day. With the advent of F… (read more)

As you can see in the attached image of my old Overflow Menu, I had it customized with many buttons/extensions I often accessed throughout each day.

With the advent of FF ver 109, this functional flexibility has been completely lost. Now, there's no way to choose what buttons and to sort them in the Overflow Menu. In my view, an egregious loss of convenience and efficiency.

Please, bring back the full functionality of the previous Overflow Menu!!!

Asked by Angstromm 6 days ago

Last reply by Angstromm 4 days ago

Password Manager Extension Bug

I have installed Strongbox; however, it will not add to the toolbar in the upper right of the browser where other extensions appear. Clicking on the puzzle piece just ta… (read more)

I have installed Strongbox; however, it will not add to the toolbar in the upper right of the browser where other extensions appear. Clicking on the puzzle piece just takes me to the page of installed extensions. Even though it indicates it is installed, I find no way to access this password manager.

I use the most current Firefox on Windows 10.

Asked by Reg 5 days ago

Last reply by Reg 5 days ago

Linux Firefox and Thunderbird how to set wider scroll bar

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the publi… (read more)

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the published css solutions (a year ago) on mozilla support do not work for these versions

Asked by Cat22 1 week ago

Last reply by Cat22 5 days ago

Facebook troubles Plus

Firefox version 109.0 (64 bit) I have 2 Laptops, A and B. Laptop A: about 2 years ago Adobe and Flash quit the business, Firefox was doing ok then after an Firefox update… (read more)

Firefox version 109.0 (64 bit) I have 2 Laptops, A and B. Laptop A: about 2 years ago Adobe and Flash quit the business, Firefox was doing ok then after an Firefox update videos would not play, I have to use chrome to this day, Had Windows 8 then updated to 10, no difference Laptop B: Everything was good until a couple of weeks ago January ? 10-20?? 2023. Just after an Firefox update my Facebook would not fully load, I can only see a couple of post followed by 3 post that only show a outlined box with an error occurred and if I click on it or anywhere else it kinda of locks up and does nothing. I can use Facebook on my cell phone (no Firefox) and on Laptop A (chrome) so nothing wrong with Facebook. I tried turning on-off, all that stuff. Tried using MS Edge still would not load fully. I uninstalled Firefox and reinstalled, no help. I updated Windows 10 to 11, I can Run Facebook thru MS Edge but still cant thru Firefox. Just seems like Firefox doesn't like videos. Has my time expired with Mozilla Firefox?

Asked by gmmory 2 days ago

Last reply by gmmory 1 day ago

No "x" button when multiple tabs open

With multiple tabs open, the "X" close button disappears; in Safari, the "X" appears on hovering, not in FF, so I have to open the tab to close it. It's an annoyance … (read more)

With multiple tabs open, the "X" close button disappears; in Safari, the "X" appears on hovering, not in FF, so I have to open the tab to close it. It's an annoyance

Asked by campsall 1 week ago

Last reply by campsall 4 days ago

New update has broken overflow menu and bookmarks bar

So this crazy new update has broken my Firefox in these ways: 1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks ba… (read more)

So this crazy new update has broken my Firefox in these ways:

1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks bar 3. Overflow menu for apps is empty and will only let me drag Firefox defaults to it such as settings. Dragging apps to it is impossible. It "is" possible to pin items by using the Chrome puzzle piece..

Firefox: 109.0 OS: Windows 10 Pro

Using troubleshooting mode has no effect.

Asked by RedXIII 1 week ago

Last reply by RedXIII 2 days ago

Controlling camera in Firefox

Hi there, I have a laptop running Windows 10, plus the latest version of Firefox. The laptop has a built-in webcam. I have also connected an external webcam via USB. This… (read more)

Hi there,

I have a laptop running Windows 10, plus the latest version of Firefox. The laptop has a built-in webcam. I have also connected an external webcam via USB. This second camera is better quality and preferred, I visit a web site. When I first activate the camera, I am presented with a dropdown of available cameras. The USB camera appears in the list. All is fine. I instruct Firefox to "allow" this camera to be used. (first image) However, after a short time, less than a second, the same dialog is shown again, this time without the USB camera. (second image) There have been no actual hardware changes. I can then click "allow" again and the *integrated* camera works, i.e. not the desired camera. So, two questions, really. First, what just happened? Did Firefox try to control the USB camera, find that it couldn't, and redisplay the dialog showing only the "controllable" option? Second, my desired endpoint here is for the web site to use the USB camera. How do I achieve this? I can easily do this with Chrome but I like Firefox. TIA.

Asked by pete103 1 week ago

Last reply by pete103 6 days ago

Browser Popups

Hello, A few weeks ago something changed in my Firefox browser where popup boxes do not show. For example, if I want to download a file, the pop-up box with the options … (read more)

Hello,

A few weeks ago something changed in my Firefox browser where popup boxes do not show. For example, if I want to download a file, the pop-up box with the options for downloading do not show. If I want to attach or upload a file, the popup does not show. Even if I want to change a setting in my my Firefox account, I cannot if it requires a popup box.

If I restart my computer (not the browser), the problem goes away, but eventually it happens again.

It is really disruptive. Now I have to do about 60% of my work in another browser. All of my account info, bookmarks, and passwords are saved with my Firefox account, so I would prefer to be able to use Firefox. Any suggestions on how to fix? I should also not--this has persisted despite updating.

Asked by aimc01 2 weeks ago

Last reply by aimc01 5 days ago

tel: links not functioning in FF browser.

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications,… (read more)

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications, and tel: isn't even listed there. The first time it happened there was a dialogue box asking me what application to use, but after that nothing opened at all. I build and monitor websites, so I'm constantly checking these links for functionality.

Asked by mike598 2 days ago

Last reply by mike598 1 day ago

what prevents from accessing the site https://www.googleadservices.com/

Regardless of the OS or Browser , trying to access the site https://www.googleadservices.com/ results with a failure described as "We can’t connect to the server at www.… (read more)

Regardless of the OS or Browser , trying to access the site https://www.googleadservices.com/ results with a failure described as "We can’t connect to the server at www.googleadservices.com."

Specifically this error message was just obtained on macOS Ventura 13.1 on my Intel based MacBook Pro using Firefox 109.0.1. It happens on all Windows machines I tried, on my iPad and iPhone.

I saw at least a million similar questions similar to this one, even more advices on how to address it - and no answer helps.

Asked by nik23 1 day ago

Last reply by nik23 4 hours ago

Cannot access Mail.com Email

I cannot access my Mail.com email accounts. When I go to the login website: https://www.mail.com/logout/ or https://www.mail.com Then I click the "Log In" icon, and th… (read more)

I cannot access my Mail.com email accounts. When I go to the login website:

 https://www.mail.com/logout/ or https://www.mail.com

Then I click the "Log In" icon, and the login page fails to load completely. There is no Username or Password entry boxes.

After clicking Log In, the URL changes to this:

  https://www.mail.com/#.23140-header-navlogin2-1

I cleared cookies and cache but the issue remains.

I am able to use and signin using Google Chrome. So the problem is somewhere withing Firefox.

This is important as my business email address is on Mail.com !!!!!

Asked by DevMan 6 days ago

Last reply by DevMan 5 days ago

Right click paste has disappeared

Hiya, I'm hoping someone here may be able to help. I originally posted on the microsoft website but they were unable to help and said I should report to Firefox. I'm not … (read more)

Hiya, I'm hoping someone here may be able to help. I originally posted on the microsoft website but they were unable to help and said I should report to Firefox. I'm not sure how to do that so I'm hoping posting on here will get me an answer. I'm also unsure how to add a link to the forum I was using so have done a screen shot. Hopefully thats ok

Asked by RedQueenie 2 days ago

Last reply by RedQueenie 1 day ago

ERROR MESSAGE: The application “Firefox.app” can’t be opened

Hardware: iMac 5K, 27-inch, 2017 macOS: Ventura 13.2 Firefox: 109.0.dmg File Type: Disk Image For an unknown reason my Firefox browser locked up in the middle of a sess… (read more)

Hardware: iMac 5K, 27-inch, 2017 macOS: Ventura 13.2 Firefox: 109.0.dmg File Type: Disk Image

For an unknown reason my Firefox browser locked up in the middle of a session. A full system re-start failed to fix the problem – all other software Apple Safari, Adobe Lightroom & Photoshop and Microsoft Office etc. continue to work as normal. Both Bitdefender and Malwarebytes full system scans have failed to identify any security issues.

To remove any possibility there was a macOS issue I successfully recovered the operating system from the mac in Recovery mode.

As the Firefox app would still not respond to the normal app opening process I removed the failed app from the mac “Applications” folder using the AppCleaner app and downloaded a new Firefox app file from the Mozilla Firefox site. I then dragged the downloaded file to the mac “Applications” folder and while holding the control key Ejected “Firefox” from the menu - the “Firefox” named disk icon on the mac screen and showing in the Finder “Locations” disappeared. Following this I successfully dragged Firefox from the “Applications” folder to the dock.

When the Firefox icon in the dock or in the Applications folder are selected the error message appears: The application “Firefox.app” can’t be opened. Repeated deletion of the Firefox app from the mac, restarting the mac, re-downloading the Mozilla Firefox app etc. etc. has resulted in the same failure. In the interim I am using Safari for the web but want to resume using Firefox asap due to Safari’s limitations.

Am I missing something in the Firefox installation procedure or there is an unrecognised security bug in the system? This is the first time I have had any issue arise with a Firefox installation process on either Windows or Apple systems.

Grateful for any advice.

Asked by Poppa 1 week ago

Last reply by Poppa 14 hours ago

Random Crashes

Here is one of my crash IDs: bp-f9625951-7706-43b0-8a7f-6f0ae0230129 Since dealing with an issue with my laptop running Linux Mint 20.3 Cinnamon 64-bit involving a mergel… (read more)

Here is one of my crash IDs: bp-f9625951-7706-43b0-8a7f-6f0ae0230129

Since dealing with an issue with my laptop running Linux Mint 20.3 Cinnamon 64-bit involving a mergelist error and packages with missing names, Firefox randomly crashes. Sometimes when it crashes it does it immediately every time I try to open it back up (sometimes even in safe mode), and other times it gets better after a reboot. I just installed the Flatpack version after the original one I had started crashing, so it is strange if it is an issue that just needs reinstalling Firefox, but other apps seem ok so I don't know that it's my OS.

I've tried looking for residual damage on my laptop after the earlier issue, but I can't find much information. System Reports tells me nothing is wrong and I can't make sense of syslogs.

Thank you for reading, I wish I had more details. If the crash report has any clues, please let me know.

Asked by uraneaumbre 3 days ago

Last reply by uraneaumbre 2 days ago

Why does "Firefox/Google" show search suggestions I have never searched for with the "history" icon?

I use a search bar in Firefox's toolbar for searching and my defauly search engine is Google. When I type on this, sometimes I get search suggestions that I never searche… (read more)

I use a search bar in Firefox's toolbar for searching and my defauly search engine is Google. When I type on this, sometimes I get search suggestions that I never searched for (and I am not using a shared computer). For example when I type "how do you" in the bar, I get suggestions like "how do you ne demek" ("what does how do you do mean" in Turkish) as in the attached picture. I have never searched for these queries, yet they appear with a history icon next to them, implying I have searched for them. Why is this happening?

I've tried using the same bar with something other than Google as the active search engine (Mozilla Support for example), and when I type "how do you", none of these false suggestions appear; and only what I have actually searched for in the past appears. Furthermore, when I type in "ne demek" like in the suggestion, I *also* don't get the same suggestion.

So there's something wrong with how Firefox relays data from Google's suggestions. In fact, I use neither Firefox nor Google in Turkish and yet keep getting geolocation-matched suggestions in Turkish like this, sometimes with and sometimes without the history icon; which did not use to happen a few years ago. Is this a personal problem I can fix somehow, or is this a general bug?

Asked by Esoppant 1 day ago

Last reply by Esoppant 11 hours ago