Just lost 25 years of accumulated bookmarks, can they be recovered?

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the … (read more)

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the originals were, but it too was empty. Found JSONLZ4 files, two of them, one dated today and one dated yesterday. Both empty, is there any way to recover all those bookmarks?

Asked by NatSov01 5 days ago

Last reply by NatSov01 4 days ago

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 2 months ago

Last reply by JandNL 3 days ago

The browser crashes frequently

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface. report i… (read more)

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface.

report id: bp-61a7e2c3-3ce8-4856-9941-587d20211122 bp-e7ef6793-584d-448b-ac6d-1c0a90211122 bp-4a81c954-4ee7-4726-b8cd-7105b0211122

Asked by David 1 week ago

Last reply by David 2 days ago

video doesn't load and/or play

(Firefox 94.0; Fedora 34; Gnome) When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that th… (read more)

(Firefox 94.0; Fedora 34; Gnome)

When I go to some video websites and click the play button, I see the little circular thing in the image are spinning, indicating that the video is loading. But it never stops and it never plays. Also, the pause button does not have any effect; the loading indicator keeps spinning. Example website: "https://proclassictv.com/" (both with "The Rifleman" and "My Favorite Martian" episodes. I've tried this on a few of the videos available there. Same result. I've tried this with add-ons enabled and with add-ons disabled (current session). I've seen this in a few other websites also. I don't know if the problem is my system, Firefox, or the host website.

I am able to view youtube videos with no problems.

How do I get the videos to play?

Thank-you.

Asked by home user 1 week ago

Last reply by home user 5 days ago

Only a tiny blank window shows when opening Firefox

When I open Firefox a tiny window appears with nothing but a button and it does not open. When I click the button it just closes. same thing happens when I open the devel… (read more)

When I open Firefox a tiny window appears with nothing but a button and it does not open. When I click the button it just closes. same thing happens when I open the developer edition as well but in that the main window appears but does not load.

This used to happen intermittently since few months ago. When that happens closing that tiny window and reopening the app usually worked. but it outright does not open anymore

Happened on Win 10 now on Win 11

when I reinstall Firefox it opens up normally. but when I restart my pc this happens again.

Edit: Tried reinstalling to open Firefox now it does not even open like that anymore.

Asked by Shehan Feroze 2 days ago

Last reply by Shehan Feroze 1 day ago

Automatic calls to many Google services on launch (Windows 10, desktop)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com,… (read more)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com, and a couple of others) calls shortly after launch. I have a DNS sinkhole, so that is how I can see.

I have a few reputable extensions (or should be, from EFF, Firefox itself, or Ublock Origin), but it also happens in safe mode. I went through a good chunk of this: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections and still the calls occur

I am on Windows 10, with FF v93.

Thanks very much!

Asked by hiciya6568 1 month ago

Last reply by hiciya6568 3 days ago

Proton and userchrome

It took years to perfect my userchrome to make FF look exactly how I want. Once 91+ came out it wasn't even a question of fixing the floating tabs and condensing the heig… (read more)

It took years to perfect my userchrome to make FF look exactly how I want. Once 91+ came out it wasn't even a question of fixing the floating tabs and condensing the height and menu spacing (though I tried all of it) but my own codes stopped working properly - I had code to set the background colour of menus/bookmark menus and when I upgrade they were the right colour but with thick white borders around them. This was more important to me than the floating tabs and I immediately downgraded to 90 where I've stayed. Can anyone help me figure out how to get MY codes to work with 91+ and/or to work together with the other fixes out there (tabs, condensed menus etc)??

Below is how my userchrome looks and attached is how my current set up looks. ANY advice is appreciated. THANK YOU.

@import url(userChrome_Fx56_bookmark_icons.css);
*/

/* Standard folder -- on Toolbar and Menus */
#PlacesToolbarItems toolbarbutton[container="true"] > .toolbarbutton-icon,
#PlacesToolbarItems menu[container="true"] .menu-iconic-left,
:-moz-any(
#PlacesToolbarItems,
#PlacesChevronPopup,
#BMB_bookmarksPopup,
#bookmarksMenu) menu[container="true"]:not([tagContainer="true"]) > .menu-iconic-left,
/* Standard folder -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList) treechildren::-moz-tree-image(container), 
#editBMPanel_folderMenuList > .menulist-label-box > .menulist-icon,
#editBMPanel_folderMenuList menupopup menuitem {
  list-style-image: url(Fx56-yellow-folder.png) !important;
}

/* THIS WAS REMOVED BECAUSE IT CAUSES YELLOW FOLDER ICONS FOR BLANK 
   COLUMNS. AS A RESULT, FOLDERS ON THE RIGHT SIDE REMAIN GRAY.
  #placeContent treechildren::-moz-tree-image(container) {
    list-style-image: url(Fx56-yellow-folder.png) !important;
  }
*/

/* Live Bookmark -- on Toolbar and Menus */ /* REMOVED */

/* Smart bookmark folder -- on Toolbar and Menus */
#PlacesToolbarItems toolbarbutton[container="true"][query="true"] > .toolbarbutton-icon,
#PlacesToolbarItems menu[container="true"][query="true"] .menu-iconic-left,
:-moz-any(
#PlacesToolbarItems,
#PlacesChevronPopup,
#BMB_bookmarksPopup,
#bookmarksMenu) menu[container="true"][query="true"]:not([tagContainer="true"]) > .menu-iconic-left > .menu-iconic-icon,
/* Smart bookmark folder -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, query) {
  list-style-image: url(Fx56-query.png) !important;
}

/* Tag containers (preserve the built-in icon) */
#PlacesToolbarItems toolbarbutton[container="true"][tagContainer="true"] > .toolbarbutton-icon,
#PlacesToolbarItems menu[container="true"][tagContainer="true"] .menu-iconic-left,
:-moz-any(
#PlacesToolbarItems,
#PlacesChevronPopup,
#BMB_bookmarksPopup,
#bookmarksMenu) menu[container="true"][tagContainer="true"] > .menu-iconic-left > .menu-iconic-icon,
/* Smart bookmark folder -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, query, tagContainer) {
  list-style-image: url(chrome://browser/skin/places/tag.svg) !important;
}

/*** Top-level "container" icons (otherwise would be Standard folder color) ***/
/* Bookmarks Menu -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksMenu),
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, queryFolder_menu________),
#editBMPanel_bmRootItem > .menu-iconic-left, 
#editBMPanel_folderMenuList[selectedIndex="1"] > .menulist-label-box > .menulist-icon {
  list-style-image: url(Fx56-bookmarksMenu.png) !important;
}

/* Bookmarks Toolbar -- on Menus */
#BMB_bookmarksPopup #BMB_bookmarksToolbar > .menu-iconic-left > .menu-iconic-icon,
#bookmarksMenuPopup #bookmarksToolbarFolderMenu  > .menu-iconic-left > .menu-iconic-icon,
/* Bookmarks Toolbar -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksToolbar),
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, queryFolder_toolbar_____),
#editBMPanel_toolbarFolderItem > .menu-iconic-left, 
#editBMPanel_folderMenuList[selectedIndex="0"] > .menulist-label-box > .menulist-icon {
  list-style-image: url(Fx56-bookmarksToolbar.png) !important;
}

/* Other Bookmarks -- on Menus */
#BMB_bookmarksPopup #BMB_unsortedBookmarks > .menu-iconic-left > .menu-iconic-icon,
#bookmarksMenuPopup #menu_unsortedBookmarks  > .menu-iconic-left > .menu-iconic-icon,
/* Other Bookmarks -- in Sidebar, Library, Add/Edit Bookmark dialog */
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, OrganizerQuery_UnfiledBookmarks),
:-moz-any(
#bookmarks-view, 
#editBMPanel_folderTree, 
#placesList, 
#placeContent) treechildren::-moz-tree-image(container, queryFolder_unfiled_____),
#editBMPanel_unfiledRootItem > .menu-iconic-left, 
#editBMPanel_folderMenuList[selectedIndex="2"] > .menulist-label-box > .menulist-icon {
  list-style-image: url(Fx56-unsortedBookmarks.png) !important;
}  

/* Preserve Built-in History/Tags/All Bookmarks Icons in Library */
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(query, OrganizerQuery_history____v), 
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(title, query, dayContainer) {
  list-style-image: url("chrome://browser/skin/places/history.svg") !important;
}
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(title, query, tagContainer),
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(query, OrganizerQuery_tags_______v) {
  list-style-image: url("chrome://browser/skin/places/tag.svg") !important;
}
:-moz-any(
#placesList, 
#placeContent) treechildren::-moz-tree-image(query, OrganizerQuery_allbms_____v) {
  list-style-image: url(Fx56-allBookmarks.png) !important;
}


}

menupopup {
-moz-appearance: none !important;
background-color: #e7d9ad !important }


#urlbar[breakout],
#urlbar[breakout][breakout-extend] {
  --urlbar-height: 28px !important;
  --urlbar-toolbar-height: 30px !important;

  width: 100% !important;
  top: calc((var(--urlbar-toolbar-height) - var(--urlbar-height)) / 2) !important;
  left: 0 !important;
}

#urlbar[breakout][breakout-extend] > #urlbar-input-container,
#urlbar-input-container {
  height: var(--urlbar-height) !important;
  width: 100% !important;
  padding-block: unset !important;
  padding-inline: unset !important;
  transition: none !important;
}

#urlbar[breakout][breakout-extend] > #urlbar-background {
  box-shadow: 0 1px 4px rgba(0,0,0,.05) !important;
  animation: none !important;
}


}
/* REMOVE MEGABAR END */

Asked by M 2 weeks ago

Last reply by M 3 days ago

List of Cookie exceptions keeps getting deleted, despite "Allow" for each

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get del… (read more)

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get deleted?

Asked by kjsles444 1 week ago

Last reply by kjsles444 6 days ago

Why are some fonts all messed up?

https://drive.google.com/file/d/1j-RWTilIiqeKjU4PpLClYdpUkvEpzmy3/view?usp=sharing I didn't change any text settings of purpose, and I'm seeing this across a few differen… (read more)

https://drive.google.com/file/d/1j-RWTilIiqeKjU4PpLClYdpUkvEpzmy3/view?usp=sharing

I didn't change any text settings of purpose, and I'm seeing this across a few different sites. What should I do?

Thank you!

Asked by pfbourassa 5 days ago

Last reply by pfbourassa 4 days ago

Cannot save or move around bookmarks by drag&drop anymore

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmar… (read more)

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmark in the desired sub-folder.

This worked really well for me, and was fast.

Recently, this stopped working. I can still drop a bookmark in one of the main folders in the bookmark bar. But not in any sub-folder, since the main folder closes as soon as I move the mouse inside it. It is also not possible anymore to move the already-saved bookmarks around via drag&drop.

System: Linux (Manjaro Gnome 41.1) Firefox for Arch Linux 94.0.2 (64bit)

Asked by jochenstehle 1 week ago

Last reply by jochenstehle 4 days ago

FF still consumes a big chunk of RAM allocation

I posted a similar request here: https://mozilla.crowdicity.com/post/742615, because "Submit Feedback" link redirected me there. Maybe this is the right place for the fee… (read more)

I posted a similar request here: https://mozilla.crowdicity.com/post/742615, because "Submit Feedback" link redirected me there. Maybe this is the right place for the feedback.

The release note of FF Ver:93 states this:"When available system memory is critically low, Firefox on Windows will automatically unload tabs based on their last access time, memory usage, and other attributes. This should help reduce Firefox out-of-memory crashes. Switching to an unloaded tab automatically reloads it."

This is something those of us with modest RAM (4GB, in my case) have been waiting for, for quite a while. But, FF continues to hog significant memory in spite of the claimed changes as above. I don't see any perceivable changes to my system performance thus far even a few days since the update. The issue, as you'd know better, elevated RAM usage invariably causes a continual spike in Paging, leading to excessive Disk (HDD) usage > resulting in an unresponsive system, which eventually ends up in a system freeze (in my case at least). The only way out being a hard power-down and restart of the system.

I have also set the "Content process limit" to 4 in the settings to no avail. We'd appreciate if you could configure FF behavior to adapt when system resources are low than wait for things to be critical.

Asked by BRC 1 month ago

Last reply by BRC 16 hours ago

Cannot Load or Install new User Profile

Howdy, fellow Firefox aficionados. I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my… (read more)

Howdy, fellow Firefox aficionados.

I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my Profile. So, I attempted to create a new one, but it would not allow me to do so.

"Changes Not Saved"

   "An unexpected Error has prevented your changes from being saved."

[See uploaded Image]

More than likely, either I, or one of my system maintenance programs wiped some data or folder. I have deleted Firefox and reinstalled it with the latest version, but this dilemma persists.

Thanks for reading my post and if you reply, a big Thanks!

Asked by Bud 5 days ago

Last reply by Bud 3 days ago

Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (read more)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

Asked by cyxiu123 3 days ago

Last reply by cyxiu123 1 day ago

Automatic dark mode for web pages.

Ésta, es una sugerencia de implementación de funciones para el Firefox Daylight. This is a feature implementation suggestion for Firefox Daylight. Estoy convencido de que… (read more)

Ésta, es una sugerencia de implementación de funciones para el Firefox Daylight.

This is a feature implementation suggestion for Firefox Daylight.

Estoy convencido de que sería un gran avance el poder contar con una función automática activable/desactivable que lograra un "modo oscuro" durante la visita de cualquier página web.

I am convinced that it would be a great advance to have an automatic activated/deactivated function that achieves a "dark mode" during the visit of any web page.

Se trataría de una función similar a la que ya disponen algunos otros grandes Buscadores como, por ejemplo, pueda ser Opera...

It would be a function similar to that already available to some other large Search Engines, such as Opera...

De esta manera, Firefox también se sumaría a la corriente por la defensa de la salud visual al utilizar Internet.

In this way, Firefox would also join the trend for the defense of visual health when using the Internet.

Un guiño para cualquier otro ser humano inteligente: ésta misma página de Firefox para la escritura de mensajes, está de blanco riguroso y cegador. Y no es que lo blanco y brillante sea algo malo, es que hablamos de pantallas cargadas de luminosidad que agotan nuestra vista. "Negro sobre blanco" para describir la posibilidad de leer un texto sobre papel físico (un libro) es una cosa. "Negro sobre blanco" para captar la lectura de la imagen proyectada por una pantalla electrónica es otra cosa muy diferente. A mi juicio, demasiado diferente.

A nod to any other intelligent human being: this very Firefox page for writing messages, is in stark and blinding white. And it is not that white and bright is a bad thing, it is that we are talking about screens loaded with luminosity that exhaust our eyesight. "Black on white" to describe the ability to read a text on physical paper (a book) is one thing. "Black on white" to capture the reading of the image projected by an electronic screen is quite another thing. In my opinion, too different.

Es por esta razón por la que ruego que sean informados los ingenieros de Firefox sobre esta petición.

It is for this reason that I ask that Firefox engineers be informed about this request.

Asked by Man in the Moon 2 days ago

Last reply by Man in the Moon 6 hours ago

Lost All Quick Access Bookmarks and later all Bookmarks except 5!!!!

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most re… (read more)

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most recent saved Bookmark file and I lost around 64,050 bookmarks!!! Now, the latest saved Bookmark file lists 5 items. This is a ridiculous and a very serious issue!!!

What is going on? I spend a lot of time getting important Bookmarks for research, and etc. How can I get all of my Bookmarks back? Apparently, I cannot get them all back. See attached file.

Asked by Wayne Carpenter 1 week ago

Last reply by Wayne Carpenter 6 days ago

Very slow site loading due to Windows Firewall.

Hello together. I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.m… (read more)

Hello together.

I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.mozilla.org/en-US/questions/1333547 https://support.mozilla.org/en-US/questions/1321038

Symptoms: After FF starting it loads pages fast enough. After several minutes of using pages start be loading very slow. Loading slowness increases until it becomes blocked continuously. Reload button has no effect. I tried everything from here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - No effect.

Work around done: When windows is loading in Safe Mode the problem disappeared. If I disable Windows Defender Firewall the the problem disappear and appear after firewall enabling again in several minutes (same as after FF restarting) When I go to <current network settings> and switch Network Profile from Public to Private or from Private to Public the problem disappear but goes back just in several minutes (same as after FF restarting). Windows 10 Restorehealth has no effect, and reports that everything is OK with system files (DISM.exe /Online /Cleanup-image /Restorehealth ) The most strange thing Windows 10 In-place Upgrade has no effect.


I found out the core of problem is that Windows Firewall is blocking FF internal interprocess communication on local TCP ports. Yes, you would say it is not possible and firewall doesn't affect local port communication but in my case it is a fact. I used the ProcessMonitor from Windows Sysinternals, and Windows Defender Firewall with Advanced Security log. Screenshots shows this fact. On first two lines from Firewall log you see a Local Port Communication blocking, on ports 1401 and 1400. Next Screenshot from ProcessMonitor shows (see blue colored lines) that it was exactly FF communication, where I was trying to reload a page several times.

Any ideas what to do with it? It seems like Microsoft’s way fighting a concurrent web browsers, but I hope it isn’t.

Now I use FF version 94 but the problem starts from 88. I was trying FF downgrading to version 75 with no effect.

Asked by igor19 4 days ago

Last reply by igor19 3 days ago

Soundcloud won't load after the first time visited

I've been having an interesting problem with Firefox for the past couple of months regarding only Soundcloud, where after the first visit to the website it won't load, gi… (read more)

I've been having an interesting problem with Firefox for the past couple of months regarding only Soundcloud, where after the first visit to the website it won't load, giving a generic "Sorry! Something went wrong" screen. Firefox will continue to not load the site correctly until I clear the cookies and the cache, which works but only for one visit, and as soon as I close the tab and open soundcloud again or refresh the tab the problem comes back. I have disabled all of my extensions as well as enhanced tracking protection when testing. A firefox refresh also did not solve the problem. The only way I can get the site to behave normally is when using private browsing.

The console is filled with errors regarding javascript files (source URI is not allowed in this document).

Thanks

Asked by marriaga158 3 months ago

Last reply by marriaga158 5 days ago

How to disable the giant "Search with DuckDuckGo" banner that appears on typing "d" in the URL bar?

Firefox 91 See screenshot. I've been a Firefox user since the days of 2.0. I know what DuckDuckGo is, what search is, what it does and how to use it. I've set this sear… (read more)

Firefox 91

See screenshot.

I've been a Firefox user since the days of 2.0. I know what DuckDuckGo is, what search is, what it does and how to use it. I've set this search engine up myself! I don't need a tutorial.

How can I disable this misfeature?

Thanks, Alex

Asked by Alex 1 month ago

Last reply by Alex 4 days ago

Cisco Webex Desk Camera not working (works with other browser)

Hello, I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35). lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, I… (read more)

Hello,

I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35).

lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, Inc. Cisco Webex Desk Camera

https://mozilla.github.io/webrtc-landing/gum_test.html shows two cameras "Video Capture 4" and "Video Capture 5", none of them work, the page shows an error message: "AbortError: Starting videoinput failed".

The same website works in Chromium (also a Flatpak), which only sees "Video Capture 4 (05a6:0023)". "OBS Studio" is also able to use the camera. "Video Capture 5" is not available in Chromium and freezes the image in OBS Studio. I believe Video Capture 5 is the IR camera that is used in Windows Hello.

Would you be able to help me to get this camera supported, please?

Asked by Jorge Martínez López 2 days ago

Last reply by Jorge Martínez López 1 day ago