Showing questions tagged: اعرض كل الأسئلة
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How to disable download pop up. It only appeared recently

Recently before the new update I think, when I download something the download icon just turns blue which tells me that the download has finished. But for some time now, … (read more)

Recently before the new update I think, when I download something the download icon just turns blue which tells me that the download has finished.

But for some time now, when I download anything the download notification pops up like a window which I have to click something to make it disappear. I don't know why this is happening because I did not install any new add ons from before and after the thing happened. Is there a way to disable it? I don't know why it happened so suddenly but its so annoying because you have to close that notification before you can resume anything else.

Note: The pictures are what I see immediately after the download finished, I did not click anything for it to pop up.

Asked by mysteryguy8888 8 months ago

Answered by Terry 8 months ago

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downloading csv files to save as excel files

Late last week, something changed in Firefox browser. I used to download csv files and Firefox would open them with the option to save as an excel file. Now it does not. … (read more)

Late last week, something changed in Firefox browser. I used to download csv files and Firefox would open them with the option to save as an excel file. Now it does not. I have to save it as csv then convert it to excel. It also doesn't seem to save my settings on the website I'm downloading from - I always have to manipulate the settings before downloading. It is a huge headache and I have resorted to using Chrome instead.

Asked by tkirl 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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My laptop won't let me live stream

I am unable to livestream video services from a monastery in the UK. I have clicked into the little shield at the left end of the web address bar in order to turn off th… (read more)

I am unable to livestream video services from a monastery in the UK. I have clicked into the little shield at the left end of the web address bar in order to turn off the enhanced protection, but this does not have any effect, even though the website shows up as having had the protection disabled. I don't know whether I need to do anything in Firefox settings.

I was advised to use Google Chrome, and that browser does let me enter, but I prefer to stay with Firefox for all my browsing. I am an elderly person, and have to work harder than my children and grandchildren to keep up-to-date. If you could help me with some very clear instructions with the minumum of technical jargon I would be most grateful. I submit below a screenshot of what I see on the site despite the protection having been switched off on the little shield.

Asked by gbedani 8 months ago

Answered by jonzn4SUSE 8 months ago

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Mouse not scrolling, tabs not opening/closing in Firefox

I'm having a number of issues with my Firefox out of nowhere. 1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new t… (read more)

I'm having a number of issues with my Firefox out of nowhere.

1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new tabs" instead of "new windows" selected, yet if I click anything, it goes to a new window. 3. I cannot close tabs without right clicking. 4. I cannot SWITCH tabs at all. 5. I cannot close Firefox without going to my start bar and right clicking. 6. Firefox seems to be aware something is wrong, opens up in a troubleshooting mode... and then doesn't troubleshoot.

(It is entirely possibly my infant slammed on the keyboard and changed a setting I can't find.)

Asked by Julephenia 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Can't Open .tiff in Firefox Browser

I could have sworn a week or two ago I was able to open .tiff files in the Firefox browser. But this week, when I click on a file, it goes straight to saving them to my c… (read more)

I could have sworn a week or two ago I was able to open .tiff files in the Firefox browser. But this week, when I click on a file, it goes straight to saving them to my computer. Is there a way to change this setting? I checked in my options, but did not see .tiff.

Asked by FireFoxFan1 8 months ago

Answered by Terry 8 months ago

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All Downloads Fail Immediately

Hey all, I am having a problem where all downloads fail immediately. Doesn't matter what, they all fail. This started about a month ago. I saw someone else changed someth… (read more)

Hey all, I am having a problem where all downloads fail immediately. Doesn't matter what, they all fail. This started about a month ago. I saw someone else changed something in the About:Config (browser.cache.disk.parent_directory), but I don't even see that line in my config. Also, about the time this problem started I cannot print anything (printer stuck in spooling), and I cannot run any built in troubleshooter. Don't know if these are separate issues or if they are related.

Asked by tcoll730 8 months ago

Answered by Terry 8 months ago

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How to use different themes on different profiles

I have three Firefox profiles: A, B, and C. I tried to give them all different themes. A has a red theme and keeps it consistently. B, my default profile, should have a g… (read more)

I have three Firefox profiles: A, B, and C. I tried to give them all different themes. A has a red theme and keeps it consistently. B, my default profile, should have a green theme, and C should have a black theme. However, when I change B's theme to green, the theme on C also changes to green, and when I change the theme on C to black, the theme for B also changes to black. I don't know what I did differently for A! How can I make my profile themes stick for B and C?

Asked by ashmoretbalailah 8 months ago

Answered by ashmoretbalailah 8 months ago

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No home page, webpages don't load

My browser was working just fine this morning. About a half hour ago, I opened it, and the Loading icon just kept going back and forth but the home page does not load (it… (read more)

My browser was working just fine this morning. About a half hour ago, I opened it, and the Loading icon just kept going back and forth but the home page does not load (it is still doing that now). A second tab had opened indicating a Mozilla security function but it also wouldn't load. That suggests to me that something Mozilla did resulted in the change. There is no longer a "home" icon showing, and when I looked at the settings, it shows an Acer page as the home page (instead of Google, which has been the home page). All of the extension icons I has are also now missing. What happened and how do I fix it? I would rather not uninstall and reinstall because I would lose all the bookmarks and log-ins. I tried restarting the computer and that did nothing.

Asked by parredward 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Download icon in toolbar pops open when I download a file

It used to be that when I downloaded something, the icon would light up and I could click it to open if I wanted to, but now it pops open whenever I download something. T… (read more)

It used to be that when I downloaded something, the icon would light up and I could click it to open if I wanted to, but now it pops open whenever I download something. This is very annoying as I often don't want to immediately open the folder that I downloaded to. How do I change this back to not opening automatically?

Asked by colorfulrachael 8 months ago

Answered by Terry 8 months ago

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Can't get rid of a firefox panel that appears whenever I open volume control settings in windows notifications panel

Hi all Wondering if you can help. Every time I try and turn my volume up or down a box appears (see screenshot) that relates to firefox. I have tried every which way to s… (read more)

Hi all Wondering if you can help. Every time I try and turn my volume up or down a box appears (see screenshot) that relates to firefox. I have tried every which way to stop it happening. If anyone can help with this I'd appreciate it thanks L

Asked by caeciliametella 8 months ago

Answered by TechHorse 8 months ago

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email attachments fail to download

Downloading email attachments fails with Firefox. OK with Explorer 11. This problem began four days ago. Please tell me how to fix this. Lee Ransom - [removed phone# f… (read more)

Downloading email attachments fails with Firefox. OK with Explorer 11. This problem began four days ago. Please tell me how to fix this.

Lee Ransom - [removed phone# from public]

Asked by leeransom 8 months ago

Answered by jonzn4SUSE 8 months ago

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Is it possible to change my email for my Firefox account?

My school email is going to be disabled in a couple of months and I was wondering if there's a way to just change the email associated with my Firefox account, or if I'll… (read more)

My school email is going to be disabled in a couple of months and I was wondering if there's a way to just change the email associated with my Firefox account, or if I'll have to make a new one and carry over my bookmarks/settings/addons etc. manually.

Asked by April Vega 8 months ago

Answered by cor-el 8 months ago

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Microsoft Welcome page when browsing internet

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never ha… (read more)

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never had an issue until today.

Asked by corvinoconnor 8 months ago

Answered by Dropa 8 months ago

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lost bookmarks after password reset

Hi, FF crashed yet again this month for no reason at all. And was unable to restart, said I can open a new profile. I tried signing in, but got "wrong password", so I tri… (read more)

Hi, FF crashed yet again this month for no reason at all. And was unable to restart, said I can open a new profile. I tried signing in, but got "wrong password", so I tried reset. After password reset I lost all of my bookmarks, which I stored for 3 years for work. Thanks to this cr*p of a browser I am now unable to work! Can someone help restoring my profile settings and bookmarks or are they gone forever and I need to change a browser I use for work, because this bullsh*t is unacceptable?

Asked by wanda.malyszek 3 months ago

Answered by user104147805413306348376805769878442569366 3 months ago

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don't want to save .kmz

I have selected the following settings to no avail: "Choose how Firefox handles the files you download form the web or the applications you use while browsing:" I have se… (read more)

I have selected the following settings to no avail:

"Choose how Firefox handles the files you download form the web or the applications you use while browsing:" I have set every file type to "always ask", yet when I click on a .kmz, it always prompts me to save it when I want to open it with Google Earth instead. I also tried the setting to default to opening with Google Earth, yet it still prompted me to save the file. I have rebooted to try to make this setting kick in and still no luck. Perhaps this is because the option on the Firefox list is .kml, not .kmz? How do I get it to give me a choice or default to opening with Google Earth?

Asked by allisonelizabethshaw 8 months ago

Answered by Terry 8 months ago

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Everything gone

Firefox updated and now all my tabs, passwords, everything is gone. I logged in but nothing is saved in my account either. I fully have no idea what my passwords are, ple… (read more)

Firefox updated and now all my tabs, passwords, everything is gone. I logged in but nothing is saved in my account either. I fully have no idea what my passwords are, please help!

Asked by antonia.hergeth 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago