Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Default print settings do not apply to jobs printed from firefox

  • ما من ردود
  • 1 has this problem
  • 6 views
BillyMerrz
BillyMerrz
more options

We recently went to QuickBooks online and now when I view a check and attempt to print, and select my printer mapping for "CHECKPRINTER" (this is just a mapping to our office printer that forces jobs to the check tray) it comes out on plain paper and does not print from the check tray.

Additionally even if I go into the print preferences and select "Tray 2" or media type "Preprinted" (How our check tray is configured) the jobs still come out of tray 1.

Only happens with Firefox, all other apps behave as instructed.

Any help is appreciated!

We recently went to QuickBooks online and now when I view a check and attempt to print, and select my printer mapping for "CHECKPRINTER" (this is just a mapping to our office printer that forces jobs to the check tray) it comes out on plain paper and does not print from the check tray. Additionally even if I go into the print preferences and select "Tray 2" or media type "Preprinted" (How our check tray is configured) the jobs still come out of tray 1. Only happens with Firefox, all other apps behave as instructed. Any help is appreciated!