Thunderbird Community Forum

These are some things I have explored:

   • It is happening whether I look at emails in Thunderbird or through Gmail on Google Chrome
   • Even if I clickndrag them from deleted to inbox they fall back into deleted.
   • I’ve tried gmail/settings/all settings/filters and there aren’t any
   • I’ve tried gmail/settings/all settings/forwarding and there aren’t any
   • If I access Gmail via Microsoft Edge, the emails stay in Inbox
   • I’ve looked at various things in Thunderbird and unticked something in ‘When New emails arrive’ because I thought that might work.  

It started happening about a week ago.

My Thunderbird Account was updated by TB on 2 September. Since then all of my new emails go to Trash. Although I've tried the various responses to such questions, I've been unable to change the problem and get my new emails to come into my Inbox. I'd very much like your assistance please. Thank you.

This problem happened after the September update. No changes to any message filters. I am not the only one having this problem. What changed in the update that could have caused this problem? I have had to delete the problem account from Thunderbird because every time I move the messages back to the Inbox in Outlook, Thunderbird would move them back to Delete.

Hey everyone

I need to remove the line that is added when you reply to emails. It adds added steps when cutting and pasting when I quoting emails when replying.

I have multiple profiles with multiple emails in each profile.

I found a thread here dated 2016 that instructed to add this to the css file.

I didn't have en excisting css file I could fine so I created a folder. >chrome > and put a userContent.css file within that.

This is code.

blockquote[type=cite] {

  padding-bottom: 0 !important;
  padding-top: 0 !important;
  padding-left: 0 !important;
  border-left: none !important;
  border-right: none !important;

}

Whilst exploring settings I managed to create a second duplicate "stgilb@optusnet.com.au" account/profile, ie two inboxes,drafts,sent,spam & trash. In trying to eliminate the duplicate I succeeded in creating a triplicate. How do I return to a single account/profile?

A solution would be greatly appreciated.

An example of an added space would be:

director-concertband@oceanside- music.ca

Note that after the second dash in my address above, in the saved HTML Sig Card, the space is added. When I remove the space and re-save the Sig card, the space still returns.

Also note that this happens ONLY in the signature card. The addressing in the email itself is correct. Any help you can offer would be appreciated.

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the three Thunderbird email accounts stopped downloading emails from Yahoo. I could see at the bottom bar Thunderbird indicating that is was downloading 1 of XX emails, but never actually downloads them. There is no error message. I checked the Yahoo email account to verify the number of emails I am missing from Thunderbird and the number is correct. I can see the emails in Yahoo. I'm the only person using Thunderbird, so no changes have been made to previous settings for retrieval. I confirmed Security and server settings for Thunderbird in and out going emails, and Yahoo are correct. I tested the connection in Thunderbird, and the connection is successful. I tried to send an email from the Thunderbird account having issues, and the email was sent and received by the recipient. The recipient replied, and Yahoo received the email, but failed to download it to Thunderbird...along with all the other emails since 5/25/26. I unlinked the account and reestablished the link between Yahoo and Thunderbird, and still not fixed. I tried restarting the computer, with no change. I tried to send an email from Thunderbird to one of the other Thunderbird emails and it was sent and received. I made changes to Thunderbird to force the download of emails, and it still wouldn't do it. I turned off my antivirus, closed Thunderbird, and restarted it, and that didn't change anything. The capacity of emails on the email in question only has 739 emails, so it's not over the limit and I have plenty of storage capacity. Thunderbird is set to save emails, Cookies and cache were cleared, no change. I ran the folder repair feature in Thunderbird, but there was no change. I compared all the settings between the other Thunderbird emails that are working against the one that isn't, and they are all the same. There was a suggestion to close out of Thunderbird and delete the "Global-message-db.sqite" file from the Thunderbird profile in case it was corrupted, and it would recreate this file when Thunderbird was restarted. The file was recreated, but it didn't fix the problem. There was mention that a suspicious email in Yahoo might be blocked by Thunderbird, so I placed various emails in the spam folder, and it didn't work. I did find one email in the Yahoo spam folder that was dated before 5/25/26 and moved it to the Yahoo inbox. Lo and behold, that one email downloaded to Thunderbird. So there is something within Thunderbird preventing emails from downloading after 5/25/26. I've read many people complain about similar download failures with no solid fix. Someone mentioned it fixed itself on a day, but then stopped again days later. Someone else mentioned Yahoo changed its password protocol to transfer emails, but that doesn't make sense since the other two are still downloading based on the "old" password protocol. I'm at wits' end. Thanks for reading all of this. I hope someone has a solution.

Since the launch of Thunderbird (Android), I have been using it. Recently I changed the email account password and now want to update it in Thunderbird. I can’t find an option in the app to update the password, and the app is not prompting me to enter the new password.

I am trying to set up a new email address with Thunderbird. I have copied all the imap and smtp settings from my old address in to the new one. It is now asking for a password but I have not been asked to set up a new password for the new address. Where do I go from here?

For the last two or three weeks I have had problems with Thunderbird not downloading e mail from Charter for a few days and then it does for another few days, then it doesn't. Back and forth until the last two days it just seems dead, doesn't receive or send anything. What do I do?

all emails have suddenly been redirected to a single file in a folder in one of 2 thunderbird emails . The file is selected by message filters . it does not matter the origin nor the subject matter , from, to, etc . everthing just goes there . i have checked the filters on the folder in the message rules and these now appear irrelevant . how , why and can i stop and reverse this?

On 28 August I received a blank email with just the sender and subject showing. Since then I have sporadically received completely blank emails, with no sender or subject, while others are arriving as normal. The same is happening when I open Thunderbird on my mobile, but not on my laptop which has an older version installed. It would seem that the issue is caused by update 153.1.1esr, as that was released on 28 Aug.

Can I revert to a previous version of Thunderbird or is there another way to fix this, thanks.

I have been using Thunderbird for years with no problems. However recently, Thunderbird very often simply stops responding. Sometimes it just hangs up and sometimes the program bar at the top displays "Mozilla Thunderbird (Not Responding)". If I try to wait for it to respond, it literally hangs for several minutes before it begins to respond again, and often, it simply never starts responding again. It has simply gotten to the point where Thunderbird is practically unusable. All my other application software continues to work with no problems. It's just Thumderbird.

The version number in this submission may not be correct. I can't provide the real version number because of the hangups.

Any suggestions?