Thunderbird stops pulling in emails from the Server

Quite often recently, Thunderbird just stops pulling in emails. It seems that I need to upgrade but find out by chance by looking under About under Help. Should there no… (lees meer)

Quite often recently, Thunderbird just stops pulling in emails.

It seems that I need to upgrade but find out by chance by looking under About under Help. Should there not be some other prompt as it is very confusing and some may have no idea what is happening?

Thanks.

Asked by Andy Pedrick 2 dae gelede

  • Opgelos

check box at left of message threads.

When you highlight an email and then delete it, the little check box at the far left then 'jumps' into the email either above or below the one you deleted. How can you st… (lees meer)

When you highlight an email and then delete it, the little check box at the far left then 'jumps' into the email either above or below the one you deleted. How can you stop that from happening? I've attached a screenshot to illustrate my problem. How do you stop the check box on a deleted email from jumping to an existing email you may not want to delete?

Asked by Jim Lee 4 dae gelede

Answered by Matt 4 dae gelede

macOS - 115.10.1 (64-bit) Keeps being non-responsive

So running thunderbird 115.10.1 (64-bit) and more and more issues: the app keeps getting non-responsive for long period of time, to fix this I have to force quit the … (lees meer)

So running thunderbird 115.10.1 (64-bit) and more and more issues:

  • the app keeps getting non-responsive for long period of time, to fix this I have to force quit the app.
  • at times when composing an email the app freezes where no typing occurs for seconds or typing is very slow or after typing awhile the text suddenly appears.

Seems to be happening more and more trying to figure out how it can return back to it's rockstar state when it was <99 version.

any help would be appreciated.

Asked by breon 1 maand gelede

Last reply by breon 2 dae gelede

  • Opgelos

Thunderbird threading only one deep

Thunderbird 115.11.1 (64-bit) Windows Hi, Thunderbird is not threading messages properly. It only seem to go one level deep ... This is what it shows: aaa ..bbb ..ccc… (lees meer)

Thunderbird 115.11.1 (64-bit) Windows

Hi,

Thunderbird is not threading messages properly. It only seem to go one level deep ...

This is what it shows: aaa ..bbb ..ccc ..ddd ..xxx ..yyy

Where it should be: aaa ..bbb ....ccc ......ddd ..xxx ....yyy

I cannot find a way to fix that.

Help please.

Asked by Richard Harnden 2 dae gelede

Answered by Richard Harnden 2 dae gelede

  • Opgelos

My phone has stopped deleting emails from my laptop.

My phone has been deleting emails from my mozilla account and removing them from my laptop. Although I can still delete from my phone they don't delete from my laptop. Th… (lees meer)

My phone has been deleting emails from my mozilla account and removing them from my laptop. Although I can still delete from my phone they don't delete from my laptop. This system has been working for years and I've only just noticed the problem. I normally use my phone for this so I have about 3 months worth of emails still on the laptop.

Asked by hallbrian5745 2 dae gelede

Answered by hallbrian5745 2 dae gelede

If then else in To Line mail merge

I have used Mail Merge addon for years and it works fine. But I would like to use the if then else capability in my TO line. I have the authors page on usage but everyt… (lees meer)

I have used Mail Merge addon for years and it works fine. But I would like to use the if then else capability in my TO line. I have the authors page on usage but everything I try seems to be wrong. I have a spread sheet with the following headers: Email Veteran

Under email is the email address. Under Veteran is either Y or N. If used as stand alone {{Email}} in TO line substitution is flawless.

However if I use {{Veteran|Y|Email}} it doesn't work. I have tried enclosing the Y in both single and double quotes and that does't help. I have replaced the Email field name with some text and that doesn't work. So I am thinking that I must have an issue with the way the fields are being interpreted.

I just downloaded and installed the latest version of Thunderbird and MailMerge addon.

Any help greatly appreciated.

Asked by ov10fac1 2 dae gelede

Thunderbird deleting email addresses

I've noticed recently that addresses that were in my personal address book have disappeared, basically they've been deleted. This next bit is from memory so excuse the va… (lees meer)

I've noticed recently that addresses that were in my personal address book have disappeared, basically they've been deleted. This next bit is from memory so excuse the vagueness. The last time I looked for these I found them in a bin marked as "deleted by thunderbird".

What is going on?

I need these addresses back.

Asked by TC 2 dae gelede

Outlook Login

Hi, I´ve some Outlook accounts with two step verification login. Anytime I open Thunderbird I´ve to verify myself by selecting a number on my mobile. Is it possible that … (lees meer)

Hi, I´ve some Outlook accounts with two step verification login. Anytime I open Thunderbird I´ve to verify myself by selecting a number on my mobile. Is it possible that Thunderbird get´s directly to my outlook account without that veryfying process? Thanks for answering.

Asked by ilsamu 2 dae gelede

Unable to find the latest backup of the "Local Folders" section created about a few years ago.

Hello, Recently I was migrated from Cox email to Yahoo mail and had to change my setting on Thunderbird. The emails work fine, but there seems to a lot of missing folders… (lees meer)

Hello, Recently I was migrated from Cox email to Yahoo mail and had to change my setting on Thunderbird. The emails work fine, but there seems to a lot of missing folders. I tried to look for the latest backup file, but it does not exist. The latest backup I have is of the year 2022.

Kindly assist me in retrieving my lost folders.

p.s I have searched for the folders under the default profile section but they do not exist.

Asked by jlaveque 2 dae gelede

Last reply by david 2 dae gelede

Email accounts

Hi When I send an email they are not going into my "sent" box. They are going into a folder with both my email account addresses i.e. if i send an email from my email … (lees meer)

Hi When I send an email they are not going into my "sent" box. They are going into a folder with both my email account addresses i.e. if i send an email from my email account sandy.bell3@bigpond.com it goes into a folder of that email name & the same for my business email account it goes into a folder named csb.wandpc@bigpond.com which came up that obviously was created by you. I would prefer them to go into my proper "sent" folder. How do we fix this. Many thanks. Sandy

Asked by Sandy Bell 2 dae gelede

Last reply by david 2 dae gelede

Disappearing folders

I installed Thunderbird a few weeks ago and I'm now trying to migrate from Windows Live Mail 2012 (WLM) to Thunderbird (TB). I am connected to a server called Copper..ne… (lees meer)

I installed Thunderbird a few weeks ago and I'm now trying to migrate from Windows Live Mail 2012 (WLM) to Thunderbird (TB). I am connected to a server called Copper..net via IMAP. (I've set up 2 other email accounts under TB, one of which I will almost certainly abandon and the other, I hope, will become my default server. But right now, I'm not really using either).

Most of my emails -- I have over 300,000 -- are stored in local folders. When mail comes into my Inbox, I generally either delete it, mark it as junk, or once read, store it in a local file.

Until yesterday, all of my IMAP folders showed up under the Copper.net account. They also showed up when I went to File subscribe and refreshed the list (other than one episode which I was able to resolve). Now, they don't show up in either place. They still do show up normally in the other accounts.

Since installing Thunderbird, I have managed to transfer most of my local emails from WLM to TB, so I am now down to 3 of my largest folders, containing between 60,000 and 65,000 emails each. Two days ago, I was able to transfer one of them, albeit with considerable difficulties along the way.

My method was to set up a new IMAP folder called Transfers. I COPY emails from the WLM folder to it (in chunks for larger folders). Then MOVE the emails from the TB Transfers folder to the TB local folder.

When everything is working properly, that move eventually results in the TB transfer folder being empty, which then results in the WLM transfer folder being empty. And then I can restart the process.

If for some reason, the move does NOT empty the transfer folder, I do so manually by deleting all the emails and then emptying the trash. I then check properties to make sure that the folder is really empty, and if it isn't, use the tools under properties in WLM to manually delete them

Yesterday, when I tried to do all this again for my 2nd large folder, I found that the transfer box in TB a) often didn't contain all the emails it should have and b) that the ones that showed up as being there wouldn't move at all. I tried compacting, repairing, getting messages, all to force syncing , but nothing worked.

And this morning, things went from bad to worse because now my IMAP folders no longer show up at all (except Inbox and Trash). During this whole time, the inbox has been syncing properly and mostly, promptly.

Finally, I should add that I did download and add the import/export NG tool and while it worked pretty successfully for small folders, if did not work well for larger ones. I'm still in dialogue with the developer.

Any help would be much appreciated; I'm incredibly frustrated.

P.S. I tried this morning to repair TB, just in case, but using Control Panel, the only option was to uninstall it, which I did not want to do. I do wonder whether TB has somehow gotten corrupted.

I also tried opening in safe mode, which didn't help. I shut my computer off at night, so it's restarted at least once a day. Yesterday and today, I also restarted during the day in hopes that it might help. No dice.

Asked by jsg11 2 dae gelede

Last reply by jsg11 2 dae gelede

115.11.1 release notes

TB 115.11.0 (64-bit, W10). ABOUT shows 115.11.1 avail. Selecting WHATS NEW gives a "Welcome to Thunderbird Daily page" with some warnings and other links, etc. Going to R… (lees meer)

TB 115.11.0 (64-bit, W10). ABOUT shows 115.11.1 avail. Selecting WHATS NEW gives a "Welcome to Thunderbird Daily page" with some warnings and other links, etc. Going to Release Notes (for 115.11.0) then "See all releases" shows a link for 115.11.1, but when selected, missing page.

Asked by Jsm59 3 dae gelede

Last reply by Agent virtuel 2 dae gelede

TB icon in WIN 10 task bar has no blue line under it when TB is minimized.

I have many programs/apps in my Windows 10 task bar (at the bottom of the screen), and when one of those programs is minimized, the task bar icon for that program has a b… (lees meer)

I have many programs/apps in my Windows 10 task bar (at the bottom of the screen), and when one of those programs is minimized, the task bar icon for that program has a blue line under the icon, to show that it is still active, but not showing on screen -- that is, except for Thunderbird. If I'm not writing a message in TB at the time I minimize it, there is no blue line under the icon. The problem is: when I'm ready to shut down a session and I've been using Thunderbird at some point in the session and have minimized it, I can't tell from the task bar icon whether TB is active or not, without clicking on the icon. I don't want to have to do that every time I close down the computer, and I don't want to close the session with TB still active. It seems that a simple coding addition would fix the problem, and I can't believe no one else has mentioned the problem. This is not new with 15.1 -- it's been going on for several versions. The ONLY time the icon appears is when there is more than one page of TB open (like Main & Write).

Your prompt response is appreciated. Thanks, engrollie

Asked by rehawkpe 2 dae gelede

One identy will not send emails

I have a new email which has been set up in outlook 365. I have created the new identity in thunderbird which thunderbird set up. The new identity will receive emails, it… (lees meer)

I have a new email which has been set up in outlook 365. I have created the new identity in thunderbird which thunderbird set up. The new identity will receive emails, it will send read receipts, but will not send emails. It just says "sending message" but it never goes. I have waited for about 3 minutes and it doesn’t even seem to time out.

Asked by adams.stephen@bigpond.com 2 dae gelede

mozilla thunderbird master password/don't know it

My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I… (lees meer)

My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I don't remember ever having to create one. Please help.

Asked by jonrobam 3 dae gelede

Last reply by jscher2000 - Support Volunteer 3 dae gelede

Thunderbird search

Good morning, I would like to ask you about differencies (0 messages vs. 4 message) in search in TB vs. Outlook. Please see in attachment. Can you help me with this probl… (lees meer)

Good morning, I would like to ask you about differencies (0 messages vs. 4 message) in search in TB vs. Outlook. Please see in attachment. Can you help me with this problem pls? I use IMAP settings in both email clients. BR Tibor

Asked by Tibor GRENDEL 3 dae gelede

Last reply by ggbsde 2 dae gelede

Templates gone

I was able to use items saved in my template file yesterday. This morning there are ZERO saved templates. I recreated 1, but I had 50+. Am I out of luck retrieving, and i… (lees meer)

I was able to use items saved in my template file yesterday. This morning there are ZERO saved templates. I recreated 1, but I had 50+. Am I out of luck retrieving, and if yes, is there a way to stop this in the future?

Asked by MMillion (Melissa Million) 3 dae gelede

Last reply by ggbsde 3 dae gelede