Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

No suitable plugins were found

  • 3 antwoorde
  • 6 hierdie probleem
  • 19 views
  • Laaste antwoord deur dumdidadida

more options

Issue occurred for the 1st time today. After logging-in to the following site, https://cybergate.belhaven.edu/login/index.php, I encounter the error message "Additional plugins are required to display all the media on this page." I selected "Install Missing Plugin," but received the message, "No suitable plugins were found." It occurred 1st on Firefox v 16.0.1, so I updated to 16.0.2. I uninstalled Java 32 & 64-bit, then re-installed both. I re-installed Adobe Shockwave slim plugin. I'm running Windows 7 64-bit, SP1.

The error message was not present Friday, Oct 26th.

Issue occurred for the 1st time today. After logging-in to the following site, https://cybergate.belhaven.edu/login/index.php, I encounter the error message "Additional plugins are required to display all the media on this page." I selected "Install Missing Plugin," but received the message, "No suitable plugins were found." It occurred 1st on Firefox v 16.0.1, so I updated to 16.0.2. I uninstalled Java 32 & 64-bit, then re-installed both. I re-installed Adobe Shockwave slim plugin. I'm running Windows 7 64-bit, SP1. The error message was not present Friday, Oct 26th.

Gekose oplossing

It looks like Firefox is hinting about a non-existent media type on the page with mimetype application/x-dgnria and size 0. So perhaps the site would function fully without the said application. You could also try to contact them to confirm if it is needed.

Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Hi,

You can try deleting the pluginreg.dat file in the Firefox Profile Folder after exiting Firefox.

To open the profile folder via Firefox: Help (Alt + H) > Troubleshooting Information > Show Folder.

Firefox Profile Folder & Files

more options

No luck. =(

Thank you, however, for your response.

more options

Gekose oplossing

It looks like Firefox is hinting about a non-existent media type on the page with mimetype application/x-dgnria and size 0. So perhaps the site would function fully without the said application. You could also try to contact them to confirm if it is needed.