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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Will not update new version for lack of sufficient privlidges

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  • 1 het hierdie probleem
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After downloading the new Firefox app. it will not complete update as it says that I do not have sufficient privileges for "some items". I changed "privileges" on the existing app. but it is still not updating

After downloading the new Firefox app. it will not complete update as it says that I do not have sufficient privileges for "some items". I changed "privileges" on the existing app. but it is still not updating

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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

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