Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

clean install

  • 2 antwoorde
  • 1 het hierdie probleem
  • 49 views
  • Laaste antwoord deur James

more options

I'm trying to do a clean install of firefox, but every time I uninstall the program, when I reinstall it, it restores all my previous cookies and setting and that is exactly what I need to not happen, and I am not given an option to prevent it.

I'm trying to do a clean install of firefox, but every time I uninstall the program, when I reinstall it, it restores all my previous cookies and setting and that is exactly what I need to not happen, and I am not given an option to prevent it.

All Replies (2)

more options

What your doing isn't a clean install it just a reinstall of firefox. Clean means you delete the firefox app/data folder that will clear out everything and profile. That's the only way for no previous firefox to mess up install otherwise a complete reinstall of O/S that wipes clean everything to make a clean/fresh install of everything.

more options

Pagz said

I'm trying to do a clean install of firefox, but every time I uninstall the program, when I reinstall it, it restores all my previous cookies and setting and that is exactly what I need to not happen, and I am not given an option to prevent it.

The Firefox settings are not in the Firefox folder but in a separate place as to why you can still have your stuff like bookmarks, passwords, extensions cookies, history etc still there.

https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles