Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

E Mail Loading Issue

  • 1 antwoord
  • 0 hierdie probleem
  • 14 views
  • Laaste antwoord deur david

gb22hv
gb22hv
more options

I had to change my password with my e mail server provider and that caused a glitch in Thunderbird so that I was not receiving new emails. My server provider (Optimum) helped and got my Inbox to completely reload and I am now receiving new e mails. However, my sent File and my personal sub folders did not reload. Optimum checked and said my configuration was correct and that there must be a bug in the Thunderbird application which is preventing me from reloading my Sent File and Personal Folders and that they could not help further and that I needed to contact Thunderbird.

Bob gb22hv@optonline.net 203 246 7336

I had to change my password with my e mail server provider and that caused a glitch in Thunderbird so that I was not receiving new emails. My server provider (Optimum) helped and got my Inbox to completely reload and I am now receiving new e mails. However, my sent File and my personal sub folders did not reload. Optimum checked and said my configuration was correct and that there must be a bug in the Thunderbird application which is preventing me from reloading my Sent File and Personal Folders and that they could not help further and that I needed to contact Thunderbird. Bob gb22hv@optonline.net 203 246 7336

All Replies (1)

david
david
  • Top 10 Contributor
more options

I suggest you highlight the account in left sidebar, rightclick, and click 'subscribe' to see if all folders are being referenced.