Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird Version 102.3.2

  • 3 antwoorde
  • 2 hierdie probleem
  • 12 views
  • Laaste antwoord deur Fran

more options

Thunderbird Version 102.3.2 installed itself and now I can no longer view any e-mail I've sent or saved. Thunderbird only brings up a blank screen instead of the e-mail. Even attachments are not appearing. And trying to view a print preview only produces a blank page. This is awful!

Thunderbird Version 102.3.2 installed itself and now I can no longer view any e-mail I've sent or saved. Thunderbird only brings up a blank screen instead of the e-mail. Even attachments are not appearing. And trying to view a print preview only produces a blank page. This is awful!

All Replies (3)

more options

Can you post a screen shot?

more options

I am also having this problem and Resetting the Toolbars & Controls did not work. Attempted multiple times. No luck. I also installed a newly downloaded Thunderbird overtop of the existing TB to see if that would fix it, no dice. I wish I could get it working like you guys did with just Resetting in Safe Mode - but it doesn't work at all.

Also, can't open the "Settings" menu at all. Clicking on doesn't bring anything up.

I can tell it's purely a display issue - as the email is still arriving, and the pop-up appears when mail arrives. Just can't see anything or interact with anything.

Also, I tried a fix from another post saying to change the Theme - but this also didn't change anything.

Very stuck here! Any other suggestions?

more options

When I couldn't see my messages I did a Help>Troubleshoot Mode and it got something up. Still not happy about the threading but they also posted a change about on how to turn it off https://support.mozilla.org/en-US/kb/message-threading-thunderbird#thunderbird:win10:tb102 Just don't know if that will stay working. I love the volunteer group but some of the volunteers are the young folks who modify things for use on cell phones and it's screwing things up for those who use desktop and like it the way it's been.