Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox on Ubuntu LTE with WSL2 and GWSL - Crashs all the time

  • 2 antwoorde
  • 1 het hierdie probleem
  • 182 views
  • Laaste antwoord deur atomino2000

more options

Hello,

what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either.

Kind regards Atomino Zweitausend

Hello, what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either. Kind regards Atomino Zweitausend
Aangehegde skermkiekies

Gekose oplossing

Hi FredMcD,

i downloaded and unzipped the recommended version and ran it from the ./firefox folder (my location was /tmp/firefox). It worked. Then I removed the currently installed firefox-esr package and reinstalled the firefox package with apt. Now it works (it's magic).

I assume something was wrong with my profile.

Thanks for the recommendation.

Kind regards Atomino

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Are you currently using a version from the repositories of your Linux distribution? Try the Firefox version from the official Mozilla server: https://www.mozilla.org/en-US/firefox/all/


If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

more options

Gekose oplossing

Hi FredMcD,

i downloaded and unzipped the recommended version and ran it from the ./firefox folder (my location was /tmp/firefox). It worked. Then I removed the currently installed firefox-esr package and reinstalled the firefox package with apt. Now it works (it's magic).

I assume something was wrong with my profile.

Thanks for the recommendation.

Kind regards Atomino