Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox freezes entire system. Hard restart required -- Windows 10 64-Bit Home -- Surface Pro 6

  • 1 antwoord
  • 1 het hierdie probleem
  • 24 views
  • Laaste antwoord deur FredMcD

energy.polka486
energy.polka486
more options
  • Image shows the addons I use.
  • Nord VPN is usually active.
  • Problem does not occur when using Edge or Chrome.
*Image shows the addons I use. *Nord VPN is usually active. *Problem does not occur when using Edge or Chrome.
Aangehegde skermkiekies

All Replies (1)

FredMcD
FredMcD
more options

What were you doing at the time? surfing, watching a clip, reading something . . . .


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?