Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

when I upload zip files from wetransfer, teh upload is not progressing with the message unknown time remaining (in French : temps restant indéterminé)

  • 1 antwoord
  • 1 het hierdie probleem
  • 17 views
  • Laaste antwoord deur cor-el

robin-philippe
robin-philippe
more options

I tried all recommended actions of your help pages but without success, including desactivation of fire wall and firefox in without failure mode (in French : mode sans échec). Upload is working well with Google Chrome. Thanks in advance for your help.

I tried all recommended actions of your help pages but without success, including desactivation of fire wall and firefox in without failure mode (in French : mode sans échec). Upload is working well with Google Chrome. Thanks in advance for your help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.