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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why does every email save in duplicate in the 'Sent" file?

bdwwctreas
bdwwctreas
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Every time I send an email t records "in duplicate" - why and how can I stop this problem?

Every time I send an email t records "in duplicate" - why and how can I stop this problem?

All Replies (1)

Michael Buluma
Michael Buluma
  • Locale Leader
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Hello bdwwctreas

So sorry to hear of this matter you are having.

Just to be clear is this a Hotmail / live or outlook account? If any of the above, uncheck "Place a copy in" under Tools > Account Settings > accountname > Copies & Folders, since a copy will already be placed in the Sent folder on the server. This Sent folder is visible in TB if the account is IMAP.

Please let me know if this works for you.

Cheers, Michael