Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

www.undefined.com? Message just appeared on home page saying cannot connect to www.undefined.com?

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by TyDraniu

Hi Friends.... This morning logged into my website as usual and this message appeared on the home page. I have not checked the link as it seems potentially malicious ... It does not appear when visiting my site on Safari. I have emptied the cache I have been through troupbleshooting mode I have reinstalled Firefox and it still is there..

How to rid myself of this

All help gratefully received Graham

Macbook pro 2017 OS 12.7 Firefox 125.03

Hi Friends.... This morning logged into my website as usual and this message appeared on the home page. I have not checked the link as it seems potentially malicious ... It does not appear when visiting my site on Safari. I have emptied the cache I have been through troupbleshooting mode I have reinstalled Firefox and it still is there.. How to rid myself of this All help gratefully received Graham Macbook pro 2017 OS 12.7 Firefox 125.03
Attached screenshots

All Replies (3)

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Helpful?

Hi Cor-el Thanks for the information which I have follwed to the best of my abilty however the pop up is still presentI have followed all that. I have also created a new profile and reset firefox on that profile and its still showing... Persistant and deep it would seem... any further ideas ?

Helpful?

Steps to reproduce?

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.