Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Shockwave Flash script errors hang Firefox for several minutes

Firefox Troubleshooting
user809559 replied
user809559
user809559

I've now removed and re-installed the Shockwave Flash plug-in twice and deleted and re-installed Firefox itself twice and still the Flash script keeps hanging Firefox for several minutes, several times a night, either when I go to a Flash-rich page or try to do some with a Flash object (e.g. share a Youtube video from one page on Facebook to another). A friend suggests it might be because my pc is 10 years old and can't keep up with the current Flash. If so, can I get a an older version of Flash as I can't afford a new pc. Thanks.

I've now removed and re-installed the Shockwave Flash plug-in twice and deleted and re-installed Firefox itself twice and still the Flash script keeps hanging Firefox for several minutes, several times a night, either when I go to a Flash-rich page or try to do some with a Flash object (e.g. share a Youtube video from one page on Facebook to another). A friend suggests it might be because my pc is 10 years old and can't keep up with the current Flash. If so, can I get a an older version of Flash as I can't afford a new pc. Thanks.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

One routine recommendation is to disable hardware graphics acceleration in the Flash player. See this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

I wonder whether it might help to use the FlashBlock extension. It disables Flash on a page or site until you approve it. That way, you would be in control of when Flash runs. Possibly worth a try?

https://addons.mozilla.org/en-US/firefox/addon/flashblock/

Regarding using an older version, Flash 10.3 is, I think, still getting security updates. However, I don't know whether it is easier on the system than 11.7. (Also, I don't know which of the downloads is best for you: http://www.adobe.com/support/flashpla.../downloads.html.)

user809559
user809559 Question owner

Thanks jscher2000 - I tried those but still got the problem, though it seems to have been ok the past couple of nights. Maybe I just need a new pc!!