I-Thunderbird Isithangami Sokwesekwa

Hi,

I have a problem every time I close thunderbird, a few seconds later at least another two programs start up on their own. Its usually the Whatsapp desktop app or google games. Some times something from Nvidia will pop up.

I updated Thunderbird to the latest version and now I have a problem that continues to remain after closing the process.

Thunderbird 115.10.0 64bit (Build ID 20240412173147) OS Windows_NT 10.0 22631

I was subscribed to a large distribution list, but then unsubscribed. But I didn't unsubscribe. So I subscribed again, but was soon unsubscribed again! My email address and password may have been hacked. So I logged into my Comcast ISP and changed my email password. Then I started Thunderbird, and as expected, it asked for my password, and I gave it. My email came up. I tried sending an email and it asked for a sending password. I ignored it, but after a long delay, it refused to send the message. So I tried again, this time giving it my new email password. The sending then worked. I assumed all was now OK.

But, as a final test, I exited Thunderbird, and then restarted. It again came up OK with my emails shown. Then I again tried sending a test message to myself. But it again asked for my sending password! Thinking this might be a scam, I put in a password of "bullshit". Then I received the following popup message:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Polite people say HELO first. Please verify that your email address is correct in your account settings and try again.

What!!! It sure seems like someone (at Thunderbird?) is in the loop grabbing my password before encoding it for storage. A similar thing happened in the past, where I think my account was hacked. So, was this a hacking attempt, and if so, was it from Thunderbird software or my Comcast ISP?

I turned off junk mail filtering and am glad I did. I don't get that much junk, and so I just mark it all in the inbox. What I don't have to do now is restore all the messages from a couple of listserves I'm on that Thunderbird insists on moving to junk - not every mail from these listerves, just some. There is nothing weird in the subject, I have the addresses in my address book, I'm constantly marking them as not junk, and it still insists on sending them to junk - sometimes.

But why doesn't it work properly? Why is it so wrong so much of the time?

Hi I am having problems with Thunderbird, i’m not sure if it’s to do with a windows 11 update or something else. Thunderbird is not responding also at the start of the ‘not responding’ emails from one of my accounts disappeared and then gradually started to reappear but didn’t get up to date and now just not responding st all. I have tried various things to resolve this, uninstalling and reinstalling Thunderbird, doing this and opening my pc in safe mode, doing this and opening Thunderbird in safe mode. Deleting and reinstalling the latest windows 11 update, reinstalling the latest Thunderbird update. I don’t know what to try next? I read somewhere to delete your profile, after saving it, and getting a new profile but no idea how to do this. Any help appreciated.

Hi - I'm running Thunderbird version 115 and I'd like to export the filters from one of my iMacs and import them into Thunderbird 115 on another iMac. I don't see any mechanism to do that.

I dug around and installed the 'ImportExportTools NG' add-on but that will only import/export the entire profile (as I read it).

I'm reasonably handy with Unix if it comes to that ...

Thanks! John

In Thunderbird I'm wondering why when I flag an email red as 'spam' (and delete it) it doesn't automatically block the email address from repeated future spam attempts?

My wife is an ardent and long-time Thunderbird user. She has tens of thousands of old emails organized into dozens of folders. Recently she noted that many folders contained scrambled emails. For example, an email titled "The race to re-design sugar" from Sept. 2020 now contained what looked like content from an email from Office Depot. See below for a short piece of the body of the email. Anyway, I ran Thunderbird's "repair folder" function and not only did it not unscramble the emails, it also seems to have deleted any emails prior to 6 months ago. Fortunately I've got her T-Bird profile file backed up daily, so was able to restore the original (but scrambled) emails. Any thoughts? I use outlook, but I've got pretty good PC skills if you need to take me into the weeds. Thanks!

Example of one of the scrambled emails: 'From - Sun Feb 4 12:28:28 2024 X-Account-Key: account5 X-UIDL: AEZHkUhl+QCXZb/zNgpcWOY28vQ X-Mozilla-Status: 0009 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from 127.0.0.1 by atlas-sbc-production.v2-mail-prod1-bf1.omega.yahoo.com pod-id atlas--sbc-production-bf1-7448fd4479-zt82t.bf1.yahoo.com with HTTP; Sun, 4 Feb 2024 20:27:34 +0000 Return-Path: <error@em.officedepot.com> X-Originating-Ip: [20.57.66.208] Received-SPF: pass (domain of em.officedepot.com designates 20.57.66.208 as permitted sender) Authentication-Results: atlas-sbc-production.v2-mail-prod1-bf1.omega.yahoo.com; dkim=pass header.i=@em.officedepot.com header.s=officedepot; spf=pass smtp.mailfrom=em.officedepot.com; dmarc=pass(p=NONE) header.from=em.officedepot.com; X-Apparently-To: xxxx.xxxx@att.net; Sun, 4 Feb 2024 20:27:34 +0000 X-YMailISG: T.w7qP0WLDtIndBfVsii11yVLG9YUwuh8bXrpNWGHf2Ezt9n W35tfL8ReGJq0phUGg1KeSNel41YbOoogg21rDC6q0i7xvo0jIbdikP0kWCS '

I've been a Firefox fan for years. I thought I'd try Thunderbird. I'm in need of some help please as I'm going round in circles.

I am trying to link my btinternet email account to Thunderbird. Thunderbird cannot do it automatically so I have to enter the details manually.

I have all the right settings according to BT: Incoming POP 995, SSL enabled but not StartTLS. Outgoing Port 465, SSL enabled not StartTLS. mail.btinternet.com is used.

The User Name and Password are correct but Thunderbird cannot connect to the account. There are no Firewall issues.

Something is happening because BT have notified me of potential unauthorised access and I have to reset my BT password. Even when I enter the new BT Password Thunderbird cannot link to the account.

Any suggestions as to what might be causing the problem? Thanks.

Created several email mailing lists. Stored them in the Personal Address Book (PAB). I'm sorry, but Thunderbird doesn't seem to work like any other email client. How do I address an email using one of those mailing lists in the PAB. Tried typing the whole name of the mailing list in the To: field. Didn't work. I'm not entirely stupid but it doesn't make sense to me.

Since starting my Win 10 Pro computer today, Thunderbird 115.4.2 (64-bit) has been "dead in the water". When it's launched, it posts the customary "Downloading Message 1 of [N]" status report, but then hangs right there, takes 3 or 4 minutes even to (re-)populate the tabs and panes that had been open, doesn't get past the alleged first new msg even in 15 or 20 minutes. When it does populate the Inbox pane, it shows no messages newer than last night just before shutdown. Very sluggish response to cursor, too: for ex. 30 seconds from clicking on a msg title in the Inbox pane to displaying that msg, even longer to bring up Help/About (with "Not Responding" shown in its title bar.)

  I get my mail through gmail's IMAP server but prefer to use Tbird's interface . Thinking there might be something evil about the first msg that was waiting to be downloaded, I used gmail's web interface to review everything new since last night, deleted several msgs that had attachments, then started Tbird again.  No change.  Can't even get Tbird into the "Work offline" state because it attempts download-of-new-msgs immediately after being started.
  The only consistently effective way I have found to STOP the hung Tbird is through (Classic) Task Manager's "Processes" list, which usually shows five or six "thunderbird.exe" instances.  After selecting whichever has the largest memory allocation I click on "End Process."
  This all "feels like" a bollixed internal state.  Does Tbird store internal-state information in its own file, or is it buried in the Registry?   If I attempt restoration from a backup, which files are needed; or is that unwise?
 I see there is a mid-April update available to 115.10; would installing it reset current messed-up internal state, or will that already messy situation prevent the update?   Is there any risk of losing my Inbox, Sent, etc contents?

Thanks!!!

Hi, I have upgraded my computer and Thunderbird, however only the INBOX folder is loading.

I have followed the instructions to migrate the folders from the 'Profile Folder' on the old computer, the data has transferred but is not organised as folders, as on the old computer and of course on the main server.

I don't mind if all the data is not on my computer so long as the Folders are there, empty or not but organised in as they are on the main server.

I'm wondering if I selected an incorrect setting while setting up the account within Thunderbird on the new computer.

Thank you and kind regards, Mark.

I want to search a local folder and all its subfolders using eg "Match all of the following" but I could not find how to get a search containing these modes. After over half an hour I have found that the term I was looking for is "advanced search", available via a keyboard shortcut. I cannot possibly remember keyboard shortcuts, why do I have to log on to my Mozilla account just to find out how to do it? There should be a comprehensive user manual that I can download for looking up this sort of thing offline?

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

Hello, my Cox email account was migrated to Yahoo mail. I can receive emails but now I can't send emails from Thunderbird. I've triple checked server settings. Please help. Thanks-Vince

This is the message I get and it does this with all email addresses.

Sending of the message failed. An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again.

As stated above. One mail account folder in "Inbox" has randomly disappeared in unified folders, but is still available in "All Folders" are when selected. How do I get it back in Unified, so I don't have to use All Folders as well? One side note: If I use Troubleshoot mode it is there like normal, but when closed down and regular Thunderbird is started, it's gone.

Give that I use TB as my desktop client to access my nyu.edu email (provided by google), and that recently I updated my password as periodically requested by nyu admin When I try to access nyu email a pop up screen come up asking to authenticate with imap.gmail.com. I click next and get a 403 Access Forbidden error (Authentication failure while connecting to server imap.gmail.com.)

Solutions I have tried: 1. Clear cookies, history and cache on browsers and TB; 2. Changed default browsers (Ffox, Ch, Edge); 3. Deleted account in TB and created it again using instructions here https://www.nyu.edu/servicelink/KB0016473 4. Accessed my nyu email on browser to check user name and password. It works. I can access the email.

Nothing seems to work. Still get 403 error. As a result I am unable to authenticate and hence use the email account in TB.