Thunderbird - email with attachments becomes HTML/corrupted

Hi, I have Windows 11, Intel processor, 64 Gb RAM, TBytes of SD storage. Lately I have been experiencing issues displaying email with attachments. It is intermittent, but… (funda kabanzi)

Hi, I have Windows 11, Intel processor, 64 Gb RAM, TBytes of SD storage. Lately I have been experiencing issues displaying email with attachments. It is intermittent, but occurs when I display an email with one or more attachments such as PDFs. I have a preview window open to the right of my mail list. If I click on the item in the list I see a properly formatted email in the preview window .. for a few seconds. Without me touching anything, the mail converts to HTML and the attachment is gone. Redisplaying the item goes right to HTML. Further, the HTML has nothing to do with the original message. If I go to my mail server the original item might still be there, but it might be gone. I have not seen a pattern to determine why some are gone. I need to solve this. I don't see this problem described in previous posts.

Attachments: tbird_before.jpg - preview email with attachment (personal data obscured) a few seconds later it switches to tbird_after.jpg and I cannot get the email back.

Kenneth Kornblum

Asked by ken222 25 imizuzu edlule

Last reply by Googlethunderbird 10 imizuzu edlule

Thunderbird can't finish update.

when I try to start Thunderbird, I get a window that says "Your computer must be restarted to complete a previous upgrade Thunderbird. Do you want to reboot now?. I've re… (funda kabanzi)

when I try to start Thunderbird, I get a window that says "Your computer must be restarted to complete a previous upgrade Thunderbird. Do you want to reboot now?. I've rebooted several times now, scanned with PC Matic, rebooted again, tried to uninstall in Control Panel, and get the same window. How do I fix this?

Asked by dlee2k1 3 amahora adlule

Last reply by david 23 imizuzu edlule

Emails sent are not being received by recipients

We are using three locations to send emails from this email address. One of the computers at one home, sometime in mid April, was put into a block of some kind for having… (funda kabanzi)

We are using three locations to send emails from this email address. One of the computers at one home, sometime in mid April, was put into a block of some kind for having a PUP (the best I can figure out, don't really understand this stuff.) We had the block removed and most emails are now going through from that one computer. The other computers never had a problem getting their emails to the recipients. The one computer that had trouble, now has Maleware Bytes and Adwcleaner installed, that's what we did to get out of email jail I guess.

The problem is, any of the people that we attempted to email during the week or so that our email was in jail, even though it is fixed, our emails to those people are not getting to them still. We have to use another email address to get them to receive from thunderbird sent from our one computer.

We are not super computer savvy as far as this behind the scenes computer technology goes and need help so that we can reach all our customers reliably. We did try to identify if we were still blacklisted and saw 1 hit but don't understand how to fix it now that we have the additional spyware type stuff added to our computer. Your assistance would be greatly appreciated.

Thank you

Asked by info11282 1 ihora elidlule

Last reply by david 25 imizuzu edlule

Removed account

I removed an account (membershipsec.KLcommunitychoir@gmail.com) from Thunderbird but I am still being asked to validate my ID for that account every time I look at my ema… (funda kabanzi)

I removed an account (membershipsec.KLcommunitychoir@gmail.com) from Thunderbird but I am still being asked to validate my ID for that account every time I look at my email. It's a Google page that is displayed but it seems to be Thunderbird that is triggering it. How do I stop it?

Asked by walkerliz601 1 ihora elidlule

Last reply by david 47 imizuzu edlule

Why does Thunderbird include the "Leave Messages on Server" for POP Accounts?

I have seen numerous posts on this forum involving the "Leave Messages on Server" option in the server portion of the Account settings. Many of these posts include respon… (funda kabanzi)

I have seen numerous posts on this forum involving the "Leave Messages on Server" option in the server portion of the Account settings. Many of these posts include responders stating that this option does not apply to POP servers.

If this is correct, why does Thunderbird even include this setting for an account that is explicitly designated as a POP server/account? This is an invitation to confusion and misunderstanding; I have been a victim of this. It seems to me to be a no-brainer to change the code to remove this option from these POP accounts.

Asked by Tom Gordon 1 usuku oludlule

Last reply by david 51 imizuzu edlule

Thunderbird_missing button for sending out emails

Dear Sir or Madam, we are using Mozilla Thunderbird for many years. Since last two updates the button for sending out emails is missing. We tried to activate and to find… (funda kabanzi)

Dear Sir or Madam,

we are using Mozilla Thunderbird for many years. Since last two updates the button for sending out emails is missing. We tried to activate and to find it but we were not successful. Can you please check the current version for this mistake/error? All menu bars are activated but we also found out that the menu bar for writing emails are not visible any longer.

Thanks in advance for your reply and check. BR Maik

Asked by maikmatolin 1 ihora elidlule

Last reply by david 1 ihora elidlule

How can I print all of the sub-folder names.

Some how I managed to get duplicate folders with many sub folders attached to 2 other accounts. The sub folders do not all contain the same information. Some are empty … (funda kabanzi)

Some how I managed to get duplicate folders with many sub folders attached to 2 other accounts. The sub folders do not all contain the same information. Some are empty other contain information I am looking for. I want to print on the sub folder names along with the number of entries so that so that I can copy/consolidate the non empty sub folder back to their original location. The sub folder list is very long. I work better with hard copy as opposed to flipping screens. Any time I tried to print the sub folder list, it printed all of the contents.

Thanks for any help.

Bryan

Asked by canblue 2 amahora adlule

Last reply by david 1 ihora elidlule

Where are paragraph styles defined

I want to change the styles, I know how to change teh default typeface but where are the Para styles hiding? And does anyone know of a style management add-on? thank you… (funda kabanzi)

I want to change the styles, I know how to change teh default typeface but where are the Para styles hiding? And does anyone know of a style management add-on?

thank you....... liz

Asked by Lizat 3 amahora adlule

Last reply by david 2 amahora adlule

Spam/junk is identified but stays in my Inbox...?

Hello, I find Thunderbird is identifying my spam pretty well but all it does is mark the "junk status" column. The messages still sit in my inbox. There must be a way t… (funda kabanzi)

Hello, I find Thunderbird is identifying my spam pretty well but all it does is mark the "junk status" column. The messages still sit in my inbox. There must be a way to have these messages automatically sent to a folder, or to delete them, or...? I tried setting up a filter, but there is no option to select the "junk status" tag.

How can I automatically do something with my junk/spam messages, something more than just tag them?

Thanks!

Asked by Gary 2 amahora adlule

Last reply by david 2 amahora adlule

Disable Auto-Update NOTIFICATIONS in Thunderbird?

Can I stop being notified of new updates? I don't even want to hear about them. A registry change maybe? A previous thread I started requested help for an issue that t… (funda kabanzi)

Can I stop being notified of new updates? I don't even want to hear about them. A registry change maybe?

A previous thread I started requested help for an issue that transpired when I updated from 102 to 115 back in 2023. https://support.mozilla.org/en-US/questions/1424162 After messing with it, I uninstalled the 115 update, deleted Thunderbird folders in my user's AppData folders and reinstalled the last update I knew that worked with the email that Thunderbird was having a problem which was 102. I had turned off auto-updates and got my four email accounts back like I prefer.

Last month I was presented with an update notification that I confused with a Firefox update and installed it. Darn - the Unified Folder in that one email was messed up again. I attempted some settings changed to the folders and it seemed to work. I was not too thrilled with the toolbar change at the top, preferring the small print Menu Bar at top, with Tabs directly under and finally Mail Toolbar at bottom but I resigned to live with the change.

A few weeks passed and the Unified Folder for that one email once again had a couple of subfolders under the account AND ALSO I noticed that syncing with my iPhone and other computers stopped. I was having to delete messages twice. TIME TO UNINSTALL AND FIND 102 AGAIN.

Not a huge deal besides needed to redo the columns to my preferences and I finally figured out the child inheritance to other folders thing with all this practice re-configuring to older versions.

So the question... is there a chance that I can have the new update notification stopped? I don't want to even be notified by way of a periodic popup that I have to be on my toes so I can dismiss.

Thanks, Steve

Asked by sgayres 5 amahora adlule

Last reply by david 2 amahora adlule

After moving email from unified to a specific folder, it reappears in unified (and is in the folder)

I can no longer move an email from unified to a specific folder without it bouncing back. If move it to a folder it appears there and If I then delete it from unified, it… (funda kabanzi)

I can no longer move an email from unified to a specific folder without it bouncing back. If move it to a folder it appears there and If I then delete it from unified, it deletes the email in the folder. Only just started happening. What I want is to be able to move the email to a folder, in order to keep the amount of emails in unified to a manageable level.

Asked by julie95 1 usuku oludlule

Last reply by david 2 amahora adlule

Import from Outlook doesn't even show up?

I have Thunderbird 115.6.1 SUPERNOVA on a Pop_OS installation. I want to import an Outlook 2016/2019 .pst-file so I was following this article: https://support.mozilla.o… (funda kabanzi)

I have Thunderbird 115.6.1 SUPERNOVA on a Pop_OS installation.

I want to import an Outlook 2016/2019 .pst-file so I was following this article: https://support.mozilla.org/sv/kb/thunderbird-import

Using the import tool I should be able to select Import from Outlook, but that alternative doesnt even show up in my Thunderbird. I only have import from TB, SeaMonkey and address book from file...

What am I missing?

Thnx in advance.

Asked by Dain_547647 3 izinyanga ezidlule

Last reply by Wayne Mery 2 amahora adlule

My TB repeatedly downloading all the emails in my Inbox, it is slowing down TB and can't access and reply to current email due to it.

My TB repeatedly downloading all the emails in my Inbox, it is slowing down TB and can't access and reply to current email due to it. Is there any solution to it without … (funda kabanzi)

My TB repeatedly downloading all the emails in my Inbox, it is slowing down TB and can't access and reply to current email due to it. Is there any solution to it without losing my data?

Asked by Jaydeep Sambare 10 amahora adlule

Last reply by Googlethunderbird 2 amahora adlule

Can not set up a Mail service.

I used to have an account until my computer died last week. I can not remember my previous password, and I am not sure who to ask. if I did they would send it to my addre… (funda kabanzi)

I used to have an account until my computer died last week. I can not remember my previous password, and I am not sure who to ask. if I did they would send it to my address, which I can not get into. Please help me John Eaton Wright

Asked by John Wright 4 amahora adlule

Last reply by christ1 3 amahora adlule

Thunderbird stops print spooler on Windows 11

Apparently the latest Thunderbird update is causing our Windows 11 print spooler to stop. I've seen this problem talked about elsewhere but have not seen a solution. The … (funda kabanzi)

Apparently the latest Thunderbird update is causing our Windows 11 print spooler to stop. I've seen this problem talked about elsewhere but have not seen a solution. The spooler has to be restarted, otherwise no app/program will print, since only Print to PDF is then available. This is making Thunderbird almost useless to us. Help.

Asked by Eric W. 3 izinyanga ezidlule

Last reply by Wayne Mery 3 amahora adlule

Internet access only working in Troubleshoot mode

New computer since a week ago. Thunderbird was fully functional the first days. Not using the computer for last 3 days. Now is the internet connection in Thunderbird o… (funda kabanzi)

New computer since a week ago. Thunderbird was fully functional the first days. Not using the computer for last 3 days.

Now is the internet connection in Thunderbird only works in troubleshoot mode

How can i detect the the reason for the problem. Even the check for Update in The About fails with connection times out. Can´t access any of may mail accounts all fails. Unblocked Thunderbird in Firewall and Virus Running Windows 11 with latest updates. Thunderbird version 115.10.2 (64-bit)

Asked by Ulf Larsson 1 usuku oludlule

Last reply by christ1 3 amahora adlule

I deleted Thunderbird, Installed latest version. in Thunderbird "Use Primary Password" is clicked so I can't reset primary P/W

I deleted Thunderbird, than Installed latest version. Now in Thunderbird "Use Primary Password" is clicked so I can't reset primary P/W. Previous P/W doesn't work becau… (funda kabanzi)

I deleted Thunderbird, than Installed latest version. Now in Thunderbird "Use Primary Password" is clicked so I can't reset primary P/W. Previous P/W doesn't work because there is no P/W there as far as I can see. Instructions I found: "Tools> Developer Tools> Error> etc. There is no "Error" button. Instead I get Incoming Connection (attachment) and an other screen that I don't understand. Can you help please? Thank you Ilio Pieroni

Asked by Ilio Pieroni 3 ezinsukwini ezidlule

Last reply by Matt 4 amahora adlule

Transitioning to Yahoo from Cox

My internet provider in Phoenix, Cox, has now handed its email services over to Yahoo. Prior to this, I accessed my Cox email (@cox.net) using Thunderbird. I am a techno… (funda kabanzi)

My internet provider in Phoenix, Cox, has now handed its email services over to Yahoo. Prior to this, I accessed my Cox email (@cox.net) using Thunderbird. I am a technological dinosaur and am trying to figure out how to migrate my new Yahoo email to Thunderbird. I had a friend set up my Cox mail in Thunderbird but he is not available now. I am clueless how migrate my Yahoo mail to Thunderbird. I appreciate any help that the community can give me.

Asked by Maggie McConnell 18 amahora adlule

Last reply by david 5 amahora adlule

Cox / yahoo - User Name keeps changing. The fix I read does not work for me in 2024. Please, please help.

""Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh - Mine keeps chang… (funda kabanzi)

""Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh - Mine keeps changing the user name to the last name I put into any of my 6 accounts. The only way it will send mail is if the correct user name is in the correct account (obviously). Why is it changing constantly? click OK""

I've read the "fixes" from 2023 and they do not work for me. I tried changing the DESCRIPTION to blank, didn't work. Changed them to the corresponding e-mail for the account. Didn't work. Changed it to "SMTP" with the corresponding e-mail. Didn't work.

It keeps changing the last one I edit to the one I edited before it. It's driving me crazy. Won't send mail unless the User Name is correct (obv.)

Whole mess started when forced to switch from Cox to Yahoo recently. Seems to be working other than TB changing the name as soon as I type in the next one in the next email address and then it not working until I change the User Name back to the proper e-mail address of the 6 accounts.

Asked by ceeveekay 3 ezinsukwini ezidlule

Last reply by david 6 amahora adlule

webmail directly and send messages from there. I tried resetting my Thunderbird password, but that didn't help.

bold text My Thunderbird 'send' function suddenly stopped working. I have 'webmail' through Spectrum. I can still access webmail directly and send messages from there. I… (funda kabanzi)

bold text My Thunderbird 'send' function suddenly stopped working. I have 'webmail' through Spectrum. I can still access webmail directly and send messages from there. I tried resetting my Thunderbird password, but that didn't help.

Asked by dcbruce 12 amahora adlule

Last reply by Bogomil Shopov - Бого 9 amahora adlule