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Version 115 Blank Screen

Thunderbird just updated to V115. But now, I no longer can see anything. Nor, can I navigate to anything since there is nothing there? How do I either fix this, or rev… (funda kabanzi)

Thunderbird just updated to V115. But now, I no longer can see anything. Nor, can I navigate to anything since there is nothing there? How do I either fix this, or revert back to an earlier version that worked? See attached screenshot.

Asked by Chris 10 izinyanga ezidlule

Answered by Chris 10 izinyanga ezidlule

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all my PDF attachments when saved/opened became invalid empty 0 bytes files

Hello, I have problem opening/saving PDF attachments. Recently I started to also have troubles with ".doc" attachments. If I want to open the PDF attachment in Thunderb… (funda kabanzi)

Hello,

I have problem opening/saving PDF attachments. Recently I started to also have troubles with ".doc" attachments.

If I want to open the PDF attachment in Thunderbird I get an blank page. If I want to save it, the saved file is empty and in folder it shows 0 bytes although in the message the attachments the file has the right size. If I choose open with Acrobat reader , absolutely nothing is happening, the Acrobat do not open, now file is displayed.

Other colleagues can open the same message in Thunderbird and see/save pdf attachments without problems. I reinstalled both Thunderbird and Acrobat reader without any change


What else should I try? I attach 2 screenshots.

( recently I started having troubles with ".doc" attachments as well)

Thank you, Mihai

Asked by mihai3 1 unyaka odlule

Answered by mihai3 1 unyaka odlule

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Strange "multi-part message in MIME format" message in the body part of my sent emails

I just noticed that if I check the SENT folder, some of the emails I sent have this text in the body part. "This is a multi-part message in MIME format. nIbrxwPoa2BBm6… (funda kabanzi)

I just noticed that if I check the SENT folder, some of the emails I sent have this text in the body part.

"This is a multi-part message in MIME format.


nIbrxwPoa2BBm60hwjHS8H3t

Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 8bit

[HERE THE CONTENT OF THE EMAIL I SENT]"

I'm wondering if they are sent like that, what the receiver will see and if there is a way to prevent it.

The email account is using IMAP and as far as I know it happen just to that specific email account. The emails are sent using Thunderbird. I'm using the latest version of Windows on a laptop. I'm using the following Thunderbird extensions (latest versions): - Compact Headers - Send Later - Mailmindr - Quicktext

Asked by Guloma 6 izinyanga ezidlule

Answered by Toad-Hall 6 izinyanga ezidlule

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outlook.com-mail-account + Thunderbird 115.2.0 and 115.2.1 + OAuth2 => authorization error messages

Hello, since Saturday, 9th Sept. 2023, ca. 14:00 GMT my Thunderbirds are producing error messages. I have added four different outlook.com email-accounts, each with IMA… (funda kabanzi)

Hello,

since Saturday, 9th Sept. 2023, ca. 14:00 GMT my Thunderbirds are producing error messages.

I have added four different outlook.com email-accounts, each with IMAP+TLS+OAuth2 as incoming server and SMTP+STARTTLS+OAuth2 as outgoing server configuration. The error messages are only regarding these outlook.com-accounts. A gmail.com-account with the same settings is not affected.

I encounter constantly popups with the following error messages: - "...user ist authenticated but not connected" - "the server is offline" - something like "authentification error while connecting to server outlook.office365.com"

Also the Page where i should enter the password to create the OAuth-Token keeps opening and closing before it could load completely.

The most astounding thing is, the synchroniziation seems to work nonetheless. It's just the messages that annoy me.

Here is an entry from the Thunderbird error-log: "mailnews.oauth: Error response from the authorization server: invalid_grant; AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor. (...) https://login.microsoftonline.com/error?code=50196"

The problem occured more or less suddenly on 3 different PCs: - Two Windows 10 Pro 22H2 machines with the Thunderbird versions 115.2.0 and 115.2.1 - A Fedora Linux machine where Thunderbird 115.2.0 is installed via Flatpak

What I already tried with no success: - De- and reinstalling Thunderbird with deleting _all_ user Data - Upgrading Thunderbird from 115.2.0 to 115.2.1 - Revoking the access for the Thunderbird-app in the Microsoft.com account OAuth-Settings and granting it again when creating a new token by logging in with Thunderbird

What my inquiry has delivered yet: - Thunderbird seems to have problems to remember the OAuth-Tokens. When I look in the privacy settings at the saved passwords I can see that the passwort seems to change constantly. In contrast, the Google-gmail.com-account keeps the same passwort. - It seems to be especially triggered by closing thunderbird and opening it again shortly afterwards, though it does happen without doing so too. - The error messages pop up and the password-page opens mostly when I click on a folder (presumably because Thunderbird is trying to sync it then)

My accounts seem to be fine. I have no problems accessing them with OAuth2 via K-9 Mail on my Android 13 phone. I can also log in via the Web Interface.

Thank You for your Time!

Asked by Liz Lee 8 izinyanga ezidlule

Answered by Liz Lee 8 izinyanga ezidlule

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Where is the filter log? How do I see if it's working?

Recently it doesn't seem as though Thunderbird Filters are working. I thought that "Run Now" on the Filters Dialogue used to work on the one filter which one had just fin… (funda kabanzi)

Recently it doesn't seem as though Thunderbird Filters are working. I thought that "Run Now" on the Filters Dialogue used to work on the one filter which one had just finished editing. Filters that I modified yesterday have not updated my in-box. I did have a Thunderbird crash yesterday while loading a particularly large filter.

Where do I find the filter log? How do I test it? Is this snafu from a recent Tbird update?

TIA.

Asked by TdeV 1 unyaka odlule

Answered by Toad-Hall 1 unyaka odlule

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Unable to write email to mailbox

Hello- I recently updated Thunderbird and now I am getting the error message, "Unable to write email to mailbox...". On top of that, when I click the OK button the err… (funda kabanzi)

Hello-

  I recently updated Thunderbird and now I am getting the error message, "Unable to write email to mailbox...". On top of that, when I click the OK button the error window doesn't go away and will not let me use any part of Thunderbird. I have to use Task Manager to close down TB.
 I suspect it is the new update 102.0.1. How can I go back to the last one, 91.10.0 where everything worked?

Thanks, Bob

Asked by bob stewart 1 unyaka odlule

Answered by bob stewart 1 unyaka odlule

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Thunderbird send error after update

After update thunderbird sending errors in all accounts. Removng all data (profile and cache folders) and reconfigure not help. Use: Xubuntu 22.04 snap install ve… (funda kabanzi)

After update thunderbird sending errors in all accounts. Removng all data (profile and cache folders) and reconfigure not help. Use:

  • Xubuntu 22.04
  • snap install
  • version 102.9.0 (64-bit)

Error concole: Exception { name: "NS_ERROR_FAILURE", message: "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.createUnique]", result: 2147500037, filename: "resource:///modules/MimeMessage.jsm", lineNumber: 72, columnNumber: 0, data: null, stack: "createMessageFile@resource:///modules/MimeMessage.jsm:72:10\ncreateAndSendMessage@resource:///modules/MessageSend.jsm:128:41\nCompleteGenericSendMessage@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5987:23\nGenericSendMessage@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5903:11\n", location: XPCWrappedNative_NoHelper }

Asked by mozilla-th 1 unyaka odlule

Answered by mozilla-th 1 unyaka odlule

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The current operation on 'Inbox' did not succeed. The mail server for account xxxxx responded: UID COPY failed.

Hello, I'm new to Thunderbird. This is the first time using. I'm trying to Archive emails, to clear up space on a near full email server. I've set Account Settings/Copie… (funda kabanzi)

Hello, I'm new to Thunderbird. This is the first time using.

I'm trying to Archive emails, to clear up space on a near full email server. I've set Account Settings/Copies and Folders according to various posts on this forum. The first few Inbox test emails worked, using the Archive button, and archiving emails from the Sent folder seems to be working ok. But now whenever I try to archive emails from the Inbox, I get this error:

The current operation on 'Inbox' did not succeed. The mail server for account xxxxx@serviceprovider.ca responded: UID COPY failed.

I haven't been able to archive any more Inbox emails. I've also tried just drag/drop, but I'm getting the same error and the emails return back to the Inbox. I'm only selecting 20 emails at a time.

I reinstalled Thunderbird overtop. But no change.

I've tried Compacting, and Repair Folder. But no change.

My system is Windows 10. I originally installed version 68 and the auto updates has upgraded it to the current version. Message Archives is set to Yearly archived folders and I've checked "Keep existing folder structure of archived messages". My Archive folder is structured: "2021" with subfolders "In" and "Sent".

Not sure what to try next. Should I revert to a previous version?

Any assistance is appreciated! Thank you.

Asked by beepollen 1 unyaka odlule

Answered by Toad-Hall 1 unyaka odlule

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Thunderbird does not delete emails from gmail

Hello I am new to Tb but I have problems with GMAIL, the synchronization works fine from the server, I can move emails to any folder, send them to the trash and delete th… (funda kabanzi)

Hello I am new to Tb but I have problems with GMAIL, the synchronization works fine from the server, I can move emails to any folder, send them to the trash and delete them and it syncs in TB, but when I do the same from Tb this does not work well when I move an email to the trash and then delete it from TB it is not deleted in Gmail and stays there until I close TB. The configuration I have is IMAP. and the problem gives me with Gmail because with zohomail it works correctly. What am i doing wrong?

Asked by kire 12 izinyanga ezidlule

Answered by Toad-Hall 12 izinyanga ezidlule

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Thunderbird not working smoothly after update Windows 11

Hi I am Henk, from the Netherlands I bought an HP Envy 360 computer in Feb last, with Windows 11 at first Thunderbird was working ok, but after an manual update app. 10 … (funda kabanzi)

Hi I am Henk, from the Netherlands

I bought an HP Envy 360 computer in Feb last, with Windows 11 at first Thunderbird was working ok, but after an manual update app. 10 days ago Thunderbird was very slow and almost impossible to work with. After consulting HP I reinstall the orgininal settings, but the problem now still remain. Is is problem known and is there a solution? Thanks in advance.

Asked by HenkH_NL 1 unyaka odlule

Answered by HenkH_NL 1 unyaka odlule

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Unread messages remain unread when clicking on message

In thundertbird 102.11.0 (32-bit). unread messages remain unread aftrer selecting the message. I have to opeen the message in order to mark it read. This is different fro… (funda kabanzi)

In thundertbird 102.11.0 (32-bit). unread messages remain unread aftrer selecting the message. I have to opeen the message in order to mark it read. This is different from what happened beforew. just selceting the message would make it Read. This is slow as I dont always need to open messages In Settings > General, Reading and Display, Automatically mark messages as Read ius checked, and Immediately on Display

Asked by chiu1 12 izinyanga ezidlule

Answered by Stans 12 izinyanga ezidlule

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Reverting from Thunderbird 'Upgrade' 115.2.2 (32 Bit) Supernova

How do I correct my serious error (when tired) in allowing a Thunderbird 'Upgrade' 115.2.2 (32 Bit) Supernova to install on my Laptop (Windows 10 Home, 64 Bit). I failed … (funda kabanzi)

How do I correct my serious error (when tired) in allowing a Thunderbird 'Upgrade' 115.2.2 (32 Bit) Supernova to install on my Laptop (Windows 10 Home, 64 Bit). I failed to read the Release Notes by trusting Mozilla wouldn't issue such a drastic change without Warnings as it was not just an 'Upgrade'! It has screwed up my Set up, Folders etc., completely changed layout, can't find 'Write Message' tab etc. etc . etc.

The previous Thunderbird Version had many problems further introduced by 'Upgrades' but was at least still had continuity with earlier Versions with a functional MMI (man machine interface) instead of all the changes introduced with the 115.2.2, which in my opinion should be withdrawn completely. N.B My experience in Systems Control, as an Air Traffic Control Engineer, we would throw this out as not fit for purpose.

Help Please and explain how can I revert back to an Earlier Version?

Asked by 100percent 8 izinyanga ezidlule

Last reply by Wayne Mery 6 izinyanga ezidlule

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"A unique identity matching the from address was not found" and folder flags.

For some time I have had the problem of the above error when double clicking to open an email from the Inbox in a new window. No other folder was affected. The problem di… (funda kabanzi)

For some time I have had the problem of the above error when double clicking to open an email from the Inbox in a new window. No other folder was affected. The problem did not appear when running in Safe Mode, but still appear when running the base install with no add-ons. This problem persisted after completely reinstalling Thunderbird and upgrading to a newer version of my OS.

For a while I was using the right click to open work around. Recently I found mention on another forum of this problem being solved by installing the FolderFlags add on. I used that add on and discovered that the Inbox folder had both Inbox and Template flags set.

Removing the flag solves the original problem for the duration of the session. But closing and reopening Thunderbird somehow sets the Template flag again, recreating the issue.

How can I prevent Thunderbird from changing the Template flag setting?

Asked by barbarian818 1 unyaka odlule

Answered by Matt 1 unyaka odlule

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This is a draft message" in all my Inbox messages [Mac]

v91.7.0 on OS X 10.14.6 Used TB for many many years. Have a Charter IMAP email account set up. All of a sudden a good number of months ago, all my emails in my Inbox have… (funda kabanzi)

v91.7.0 on OS X 10.14.6 Used TB for many many years. Have a Charter IMAP email account set up. All of a sudden a good number of months ago, all my emails in my Inbox have a banner that says "This is a draft message" when just clicking on them in the email list.

> https://i.imgur.com/joLqACp.png

Opening any of those mail (which for some reason always opens as Write: mode, whatever that is, not view or reply; not sure what's going on there either) will show a yellow banner at the bottom of the email with the following: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity <IDENTITY> <MY EMAIL>."

> https://i.imgur.com/svBSvqi.png

Any other folders, like Sent or Saved folders don't show or have this issue. I am not and don't use Unified View. I also have two GMail accounts and neither of them are doing that with their Inboxes.

EDIT: It displays some similarities as the bug here, but not all of them (https://bugzilla.mozilla.org/show_bug.cgi?id=1508153). For example I don't get a double window.

Asked by godzfire 2 iminyaka edlule

Answered by godzfire 2 iminyaka edlule

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Sending emails from Thunderbird using Spectrum

I have been using Thunderbird as my email client for many years with Spectrum. I recently hit a problem with sending mail and Spectrum support has not been helpful ("We d… (funda kabanzi)

I have been using Thunderbird as my email client for many years with Spectrum. I recently hit a problem with sending mail and Spectrum support has not been helpful ("We don't support 3rd party clients").

I can no longer send outgoing email using Thunderbird on any of my Spectrum email accounts.

I have no problem receiving incoming email on any of these accounts. I also don't have a problem sending email from my iPhone or iPad.

Any assistance would be very much appreciated.

Asked by rprond 10 izinyanga ezidlule

Answered by rprond 10 izinyanga ezidlule

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Gmail IMAP Trash Folder Shows as Regular Folder

I have two Gmail IMAP accounts configured in Thunderbird (91.12.0). I have subscribed to Gmail's Trash folder on both IMAP servers. One of the accounts shows the trashc… (funda kabanzi)

I have two Gmail IMAP accounts configured in Thunderbird (91.12.0). I have subscribed to Gmail's Trash folder on both IMAP servers. One of the accounts shows the trashcan icon for the folder and shows an option to 'Empty Trash' when right-clicked, but the other one shows as a regular folder and doesn't have the option to empty trash.

I've deleted the folder, deleted the folder files, unsubscribed/resubscribed and nothing seems to fix this issue. I've Googled for others having the same issue but couldn't find anything on it.

Any ideas on how to fix this?

Asked by firefox1147 1 unyaka odlule

Answered by Toad-Hall 1 unyaka odlule

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How can I recover Thunderbird pop emails from a previously saved profile that no longer works?

For some reason after running a Windows 8.1 System Restore, Thunderbird no longer worked. It kept producing the following message: "Thunderbird is already running, but no… (funda kabanzi)

For some reason after running a Windows 8.1 System Restore, Thunderbird no longer worked. It kept producing the following message: "Thunderbird is already running, but not responding. To open a new window, you must close the existing Thunderbird process or restart your system."

The problem was that Thunderbird was actually NOT running. Nor did it appear in Task Manager so I could end the Task. Restarting the system did not eliminate the problem. Nevertheless, I decided to save the Thunderbird Profile for the email messages that it contained.

I then downloaded and reinstalled Thunderbird and replaced the Profile with a version I had saved several weeks ago. This solved the problem as far as Thunderbird working is concerned. However, I lost all of the pop emails after date of the weeks old profile I had saved. The missing emails were from two pop email accounts.

In the Profile that was causing the initial problem and that I saved, the missing emails appear to be present. However, if I copy the Mail folder from that Profile and replace the Mail folder in the Profile that now works, the emails do not appear. Rather, only the names of the two pop email accounts appear with none of the account folders, i.e. no Inbox, Drafts, Sent or Trash folders and their contents.

Is it possible to copy certain files/folders from the problem Profile and replace those in the Profile that works in order to recover the "lost" emails. Copying all of the content from the Problem Profile simply causes the same issue with the "Thunderbird is already running" message.

I am running Windows 8.1 Pro (64bit). The current version of Thunderbird that is now working is 91.10.0 (64 bit). Assistance to recover the missing emails would be greatly appreciated as some of them are rather important. Thank you in advance for considering my issues.

Asked by Firefox Account 1 unyaka odlule

Answered by Firefox Account 1 unyaka odlule

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Thunderbird Talktalk issue

I have received an email from Talktalk explaining that they will be making changes to the system in October and giving different email app settings. I use Thunderbird and… (funda kabanzi)

I have received an email from Talktalk explaining that they will be making changes to the system in October and giving different email app settings. I use Thunderbird and I made what I think are the recommended changes including changing the incoming mail settings to mail.talktalk.net. I have tried to verify the changes and use Thunderbird but I now find that I can get no further as I am asked to 'Enter your password for 'aparr17@talk.net' on 'mailtalktalk.net' I am subsequently advised that 'Log in to servermail.talktalk.net with user name aparr17 @talktalk.net' failed and asked to enter a new password. Needless to say I can get no further and as I would like to continue to use Thunderbird after Talktalk have made the changes can you advise me how to get further forward with Thunderbird and the changed settings.

Asked by aparr17 1 unyaka odlule

Answered by Toad-Hall 1 unyaka odlule

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Got 400 error on attempt to setup Gmail account in Thunderbird

I found a few similar problems on the internet but none of the answers can actually fixed my problems. I can only add 1 Gmail account for personal and the Work account ca… (funda kabanzi)

I found a few similar problems on the internet but none of the answers can actually fixed my problems. I can only add 1 Gmail account for personal and the Work account cannot be added due error 400. I also have a custom domain account selfhosting so I don't think it is Thunderbird fault.

1. I have no VPN 2. I use no firewall 3. I use the latest Thunderbird 115 4. I made sure to clear caches 5. I do not accept cookies from anysite 6. I always use Mozilla recommend config for Gmail which is SSL/TLS and OAuth2 7. IMAP is turned on 8. This is the link has 400 error (I got this after enter the correct login email), see [1] 9. I have apache2 server for web deverlopment, and there was an answer in here suggested that it might block Thunderbird from receive Google Token. So I disable the apache2 but still nothing change.


[1]: ​https://accounts.google.com/v3/signin/identifier?app_domain=http://localhost&client_id=406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com&continue=https://accounts.google.com/signin/oauth/legacy/consent?authuser%3Dunknown%26part%3DAJi8hANQbAfnrnTTw2GOEyWYrdFPg9linUmuxuzp9zgE_medSqW1ZjF_F7JbV_1Flty0f_kK2dEJKVyJxZ21XEr6KUAQ5D43pWdBP_YA_nvbp8Nf78unHNZiySbBrnu0WTeJ78Dab4MnLFLO7mmxdLrlBRn8KxT4aj5_RVOiQcjVtwuJD8grCJotQTpTT4MCUsQDfUR1vm1yFjRoKxyI-IupT-AJULoNUlGK_LwCsuZcj_OkZspwbxdrfsR9zPHarx751U_UYYWRErbBKnJT6TWEg4dcpfNPCCz273t8wS5Ge32dvW6BtWfH0f8U2IM9MtxD2yXLn3yh9FfCWJkywfKIanzpu5UW_3Yxx0ufpQYkJQ1w-8uusl8nA54jsSg9LGei2-TA0MO-Y9QIfsC38KdfBPa0w5I45nOoKRtOxa_dp-3T3lKuHV8VV8HCS21gUvjm97Nt02dUlmyN2cET3XG3U5JkHdE9LQ%26as%3DS-770877868%253A1695787974718267%26client_id%3D406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com%26theme%3Dglif%23&dsh=S-770877868:1695787974718267&flowName=GeneralOAuthLite&login_hint=example@gmail.com&o2v=1&opparams=%253F&rart=ANgoxccgnQO7srBR2bWuXHIQXf6fFss9sZPD5DS23s_C72BaJcGSfkKAsalbUJo1lL6Y24IXz1YoVCh5N5AUJZi1XkJvD6OWDg&redirect_uri=http://localhost&response_type=code&scope=https://mail.google.com/+https://www.googleapis.com/auth/carddav+https://www.googleapis.com/auth/calendar&service=lso&theme=glif

Asked by Đăng Tú 7 izinyanga ezidlule

Answered by Stans 7 izinyanga ezidlule