I-Thunderbird Isithangami Sokwesekwa

Suddenly I can not receive my emails on Thunderbird. They do show up on my cell phone. When I send an email, I get the following, "Your message was sent, but a copy was not placed in your Sent folder due to network or file access errors. What can I do?? Ed PS I will get your email response on my cell phone, thank you.

Some time ago, two of the folders in my Inbox have had their icons changed to the same icon used for Drafts. I cannot figure out how to get their icons back to the typical Folder icon and these two folders cannot be moved in the list of folders to rearrange their order. Please help.

I'm using Thunderbird 115.8.1 (64-bit) on Windows 10 with IMAP, a gmail account, all folders are set to sync offline.

Two days ago someone sent me a message with a couple of attachments, I read it, it was downloaded ok.

Today, working offline, I try to read the same message and I get "The Body of this message has not been downloaded for offline use".

Searching for this problem online is insanely frustrating as there appears to be an infinite number of explanations online telling me how to get the message body downloaded. It WAS downloaded, I was looking at it two days ago! This has been a common problem in Thunderbird for me for several years now. Messages are downloaded, read, I go offline, they are still there ok, then a few days later they mysteriously say "The Body of this message has not been downloaded for offline use".

Fragments of the message bodies appear in search results, even at the same time as trying to read the messages gives me "The Body of this message has not been downloaded for offline use." It's in there somewhere, I can even find the entire message body by searching the data files in the profile folder, but Thunderbird THINKS it's not downloaded.

I need to work offline a lot, and any help would be very much appreciated.

Thank you for your time.

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

When I open message filters and click on "Filter Log" , I just get the small window shown below, no log even though logging is enabled. Running Tbird 115.9

Thanks for any tips on getting this resolved. KR

In my Windows PC, after changing my existing Email account's password, Thunderbird stops working. It prompted for new login password but fails after giving new password. I reinstalled Thunderbird, but same issue happening while I going to set my Email account with the new password. Before reinstalling, I also deleted thunderbird history from windows registry and local folders. I also try by deleing 'Saved Passwords' option. Email account only created by the old password only.

Please help.

I initially had a problem with deleting empty folders from the Local Folders Trash. I found another post, followed the directions and they were gone. I moved a folder to a different folder as a subfolder and the same files reappeared in the Trash again. These will not delete from the Trash. Thanks for your help.

Trying to delete an email account that is no longer used. System continues to attempt to read from the provider because I cannot remove the account and is delivering error messages every few minutes which is very annoying.

I've gone through Account settings>Remove account>Confirm remove BUT the only active option is Cancel. The Remove and More Info buttons are greyed out.

Hello, Experts:

First up, I'm a happy user of Thunderbird with some years of experience. I make use of filters, and up until about 2 weeks ago they all worked. Now two of my filters (not all) have stopped working automatically, and I have to go to Tools/Message Filters and run them manually.

I'm on TB 102.15.1.

I have deleted the non-working filters and re-created them. No change in behavior.

I would NOT like to de-install/re-install TB because it's a good deal of work, and TB is a critical system for me.

That said, I keep a laptop computer for travel, and the filters work on that platform. IS THERE A WAY to copy a file or folder over from the working laptop onto my desktop machine, where the filters have failed?

Thanks in advance, Bob

I recently (on the 28th Nov '23) updated TB to the latest version. It was so awful though that I uninstalled it and reinstalled version 60.9.1. However, now my address book is empty. I did have an old csv file which I was able to import, but it's quite old and missing a lot of addresses added more recently. Where did the saved email addresses go? Are they likely to still be out there somewhere? Thanks, Ian

I have a personal family domain, with email service - my provider supplies me with a number of pop3/smtp addresses.

I have a Thunderbird a/c setup on a desktop running Linux Mint, thgunderbird version 115.5.0 (64-bit) SUPERNOVA using one of the pop3/smtp addresses - husbandATmydomain.me.uk and I receive emails from another of the domain's pop3/smtp addresses, sent by my wife from a Windows 10 laptop using Thunderbird, under the address wifeATmydomain.me.uk

Her Thunderbird a/c is correctly set up in her Thunderbird, to use the smtp server for her email address, wifeATmydomain.me.uk. There are no other addresses or identities set up on her thunderbird account. My thunderbird a/c is correctly set up to use the smtp server for husbandATmydomain.me.uk and has several other pop3/smtp addresses able to send addresses using their own smtp servers.

In MY Thunderbird address book my wife's address is given as wifeATmydomain.me.uk, with the display name "wifefirstname surname".

When I receive an email sent by my wife, to me, it appears in my Inbox with the Correspondents column showing MY name not hers. This means I am constantly missing emails from her. because her name is not visible in Correspondents column, but mine is there instead.

The Reply To: and From: addresses are correctly given as wifeATmydomain.me.uk when I examine the receive email details. It is only displayed with MY NAME, in the Correspondents column in the Message list header pane, using Classic View. Everything about her emails displays correctly in Message View, using Full Headers display.

The only thing I could find in research was to make sure her a/c was using the correct smtp server. It is.

How can I fix this please?

UNABLE TO DELETE MESSAGES FROM MY INBOX

I have a problem with being unable to delete messages from my in box.

I have searched the online support and found a couple of articles going back to 2020:

https://support.mozilla.org/en-US/questions/1292956

and

https://support.mozilla.org/en-US/questions/1293317

but they seem to relate to an older version, as mine is 115.4.3 (64 bit).

Having taken a backup first, I’ve followed all the instructions including deleting the Trash folders and forcing an index repair without any success.

The problem doesn’t occur on every message and I seem to be able to delete the odd one but at present I have almost 1,000 messages in my inbox awaiting deletion.

I’m using Windows 10 Home, version 22H2, a POP3 account and regularly compact all folders.

The second of the above articles asked for an image of my ‘pop account name’ folder, which is attached.

I hope someone can help me please.

Regards and TIA

Phil

I'm very confused. I've been using Thunderbird as my email server for a few years. Recently, I stopped receiving emails December 12, 2023. I sent in a problem according to the help page that I found. I believe Mozilla is now the server for Thunderbird? I don't even know if that is accurate (part of my confusion). I followed prompts and confirmed my email address, apparently I now have a user name. I still can't send or receive emails. Can you help. I need step-by-step instructions, please.

Hello. I was searching my Inbox for e-mails I knew I had, but they weren't showing up! After doing a general search, I found the e-mails in the search results. Then, I clicked "open in conversation" and they were all there and labeled with "Inbox" or "Sent" folder, respectively. So I right-clicked and selected, "open in containing folder", but it didn't work! The "containing folder" opened [i.e., the Inbox], but didn't show the e-mail! So then I searched manually by scrolling in the Inbox to the date of the "hidden" e-mail -- yet it wasn't there!

(In other words, when I did "open in conversation" from the search results, it showed the conversation, but I can't actually see the e-mails in their containing folder!) Besides for this problem, but I think there are a lot of other e-mails that are "hiding" in this way as well. What should I do?

Thanks for any help you can provide!

Sincerely, Jonathan Rosenberg

Windows 10. Thunderbird 115.7.0 32-bit. Email address is at hotmail.com, so it's an old account that's now at outlook.com This is a personal email account not related to any business nor to Office 365 or anything like that. I have had the account for decades.

Thunderbird quit working with my hotmail account this morning. It goes into an Invalid Password Loop, even when I respond with the correct password. I can logon to my hotmail account just fine with a browser. It's just not the same positive user experience as using Thunderbird.

I'm sure the problem must have to do with OAUTH2.

The outgoing SMTP server is outlook.com Server name is imap-mail.outlook.com Port is 993 Connection security is SSL/TLS Authentication method is Normal Password

Changing Authentication method to OAuth2 does not solve the problem. Instead I get a popup error message that's very hard to capture that is to the effect that "The imap server imap-mail.outlook.com does not support the selected authentication message". It's like I need to use a different imap server. I found one site that said to use outlook.office365.com but I don't really use office365. I may give that a try anyway.

I don't see any other account settings that seem relevant