Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

WHY OH WHY DID YOU HAVE TO BREAK ALMOST ALL ADDONS WITH THUNDERBIRD 68?

I'm sure somebody in this group had a really neat smart idea to improve or "fix" something, but the number one rule is backward compatibility when it comes to addons. Peo… (funda kabanzi)

I'm sure somebody in this group had a really neat smart idea to improve or "fix" something, but the number one rule is backward compatibility when it comes to addons. People really do USE and RELY ON these addons, and you just broke every one that I had. I am really really upset with this super poor design decision being approved. I don't care what great whizbang feature broke them, but I'd sure like that reversed so I can use my important addons again. THANK YOU!!

Asked by Tom Dietsche 5 izinyanga ezidlule

Answered by Toad-Hall 5 izinyanga ezidlule

Shared TB Profile working intermittently

Thank you in advance for any help the community can provide I want to share a TB profile with 2 computers to sync Sent and Inbox folders. I have my TB software accessi… (funda kabanzi)

Thank you in advance for any help the community can provide I want to share a TB profile with 2 computers to sync Sent and Inbox folders.

I have my TB software accessing the (POP3) Profile directly from the second computer through our network. My inbox works intermittently and just spins as if it is loading messages (possible indexing?) with a white screen most of the time.

I tried IMAP but we have a large number of E-mails and subfolders in both Inbox and Sent and quickly exceeded our quota.

Any help would be appreciated.

Asked by P_christie 3 emasontweni adlule

Last reply by Stans 2 emasontweni adlule

Thunderbird 68.8 upgrade complains about profile. Upgrade stops being able to read the existing profile, usually within 24 hours. have to reinstall it every day

(Apologies in advance, somehow my original post got marked as "resolved", but it may been me: PEBCAK. Reposting with additional information.) The rev 68.8 Thunderbird up… (funda kabanzi)

(Apologies in advance, somehow my original post got marked as "resolved", but it may been me: PEBCAK. Reposting with additional information.)

The rev 68.8 Thunderbird upgrade stops being able to read the existing profile, usually within 24 hours. (Windows 10, no custom profile. no custom anything). I get the pop-up box complaining about trying to read an old profile.

I can re-install Thunderbird (from the same downloaded installer executable), and then it works fine. And within another 24-48 hours, it stops working again.

Any thoughts or suggestions are welcome.

My next step is to completely remove Thunderbird (and all profiles), reboot, and reinstall from scratch. Um, have to back up local folders. Painful.

Attached a screen capture of the error message.

Asked by croth 1 inyanga edlule

Last reply by Toad-Hall 1 inyanga edlule

This is a reply to Thunderbird prompting me to 'tell us what you think' - and it is about updating Thunderbird

Thunderbird shows me a message containing the following text (which this form - the form into which I type now - appears not to let me quote properly). Start of quoted … (funda kabanzi)

Thunderbird shows me a message containing the following text (which this form - the form into which I type now - appears not to let me quote properly).


Start of quoted text ----

Check out "What’s New" and "Known Issues" for this version of Thunderbird below. As always, you’re encouraged to tell us what you think, or file a bug in Bugzilla

Thunderbird version 68.8.0 provides an automatic update from Thunderbird version 60. If you have installed Lightning, Thunderbird's calendar add-on, it will automatically be updated to match the new version of Thunderbird. Refer to this Calendar troubleshooting article in case of problems.

System Requirements: • Window: Windows 7, Windows Server 2008 R2 or later • Mac: Mac OS X 10.9 or later • Linux: GTK+ 3.4 or higher. Details here.

Please refer to Release Notes for version 68.0 to see the list of improvements and fixed issues.


End of quoted text ---

That text is a verbose way of conveying one thing that the 60 to 68 upgrade does. That information is of little use. For, I want the full change log of what is new with 68.8, i.e. the full change log for the particular version that I am upgrading too. (For, I had 68., er, something, before - the Thunderbird 'about' dialogue now shows the new version number, even though I have yet to restart Thunderbird.) In short: *if you are going to make the user read about changes, actually tell the reader what those changes are.* It is just *obvious* that that is what should happen (for one sees the text when clicking something called . . 'release notes') or at the least it is obvious that you should provide a link to a proper change log.

Also, it is a little bit stupid for a 'tell us what you think' link to lead to a webpage soliciting a *question*.

Asked by najoll 1 inyanga edlule

Last reply by Matt 1 inyanga edlule

  • Kusonjululiwe

Have updated Thundrbird but my profile, folders, emails, address book all seem to have disappeared - how do I restore them?

I have run Thunderbird on Linux Mint for some years with no problem. Currently running Mint 18 and, with other updates in my Update Manager, have just updated Thunderbir… (funda kabanzi)

I have run Thunderbird on Linux Mint for some years with no problem. Currently running Mint 18 and, with other updates in my Update Manager, have just updated Thunderbird to 68.7.0 but everything has disappeared. Hopefully it is still there on my hard drive but I need to get Thunderbird back up and running correctly as there is important information I need there.

Asked by Chris Thomas 2 izinyanga ezidlule

Answered by Toad-Hall 2 izinyanga ezidlule

complains it can't update to the latest version while on the latest version 68.4.2 (32 bit)

Running win10-64 10.0.17763 build 17763 using Windows Defender Anti-virus. My Internet is optical fiber 1000 wired connection. Every single day, in the morning, I get … (funda kabanzi)

Running win10-64 10.0.17763 build 17763 using Windows Defender Anti-virus.

My Internet is optical fiber 1000 wired connection.

Every single day, in the morning, I get a warning that Thunderbird can't update to the latest version.

I go into tools->Options->Update and it starts checking and after a few seconds tells me that it is up to date.

I have it set to 'check for updates, but let me choose whether to install them'.

Not causing a problem, but ... not exactly the desired behavior.

Asked by FireFoxCustomWannabe 5 izinyanga ezidlule

Last reply by FireFoxCustomWannabe 4 izinyanga ezidlule

  • Kusonjululiwe

Upgrading to newer version without overwritting my files

Hello On Computer 1 I have TB File Version 68.3.0.72.88 Product Version 68.3.1 installed with a active profile. On Computer 2 I also have TB installed and via network it… (funda kabanzi)

Hello On Computer 1 I have TB File Version 68.3.0.72.88 Product Version 68.3.1 installed with a active profile. On Computer 2 I also have TB installed and via network it access the same profile as on Computer 1 and has been working fine. I just launched TB on Computer 2 and it updated to File Version 68.4.2.7327 Product Version 68.4.2 and is working fine on Computer 2. But now when I launch TB on Computer 1 get attached error. I need to be able to access this profile from Computer 1. What is the best way to upgrade TB on computer 1 without it changing anything on my settings or profile. Thank you for your help.

Asked by armengeo 5 izinyanga ezidlule

Answered by armengeo 5 izinyanga ezidlule

68.4.1 "About" dialogs says it is updating, but it never finishes. (profile is on a shared network drive.)

68.4.1 update hangs up ("About" dialogs says it is updating, but it never finishes). Neither "Run as administrator" or "Safe mode" helps. Only unique element of my setup… (funda kabanzi)

68.4.1 update hangs up ("About" dialogs says it is updating, but it never finishes). Neither "Run as administrator" or "Safe mode" helps. Only unique element of my setup (AFAIK) is that the profile is on a shared network drive.

I reverted to 60.9.1. And this is the second time subsequent to release of 60.9.1 that the update process has failed.

Asked by JonathanWexler 5 izinyanga ezidlule

Last reply by JonathanWexler 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Keeps trying to install 60.5.2 when 60.5.3 is already installed. [problem resolved itself]

A couple of weeks ago every time I started Thunderbird it would force a computer restart to install v 60.5.3. I finally got the repeated restarts and installs to stop by … (funda kabanzi)

A couple of weeks ago every time I started Thunderbird it would force a computer restart to install v 60.5.3. I finally got the repeated restarts and installs to stop by restarting without add-ins. Now every time I start Thunderbird I'm in the same situation, BUT it's trying to install an earlier version (v 60.5.2)!!

I'm getting so annoyed I'm ready to give up on Thunderbird.

Is there a solution? Why would T-bird be trying to install an earlier version?

Asked by Claudio 1 unyaka odlule

Last reply by Wayne Mery 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

TB forces auto-updates despite changing update settings. (win10)

Help! TB 60 continuously crashes on all of our machines so we're using 52.9 until the bug is figured out, BUT TB insists on auto-updating to version 60 despite turning of… (funda kabanzi)

Help! TB 60 continuously crashes on all of our machines so we're using 52.9 until the bug is figured out, BUT TB insists on auto-updating to version 60 despite turning off auto-update settings. These are the exact non-default update settings we have. Can you help me figure out why TB continues to auto-update?

user_pref("app.update.auto", false); user_pref("app.update.channel", ""); user_pref("app.update.enabled", false); user_pref("app.update.lastUpdateTime.addon-background-update-timer", 1536598499); user_pref("app.update.lastUpdateTime.background-update-timer", 1536598626); user_pref("app.update.lastUpdateTime.blocklist-background-update-timer", 1536598371); user_pref("app.update.lastUpdateTime.search-engine-update-timer", 1536599735); user_pref("app.update.lastUpdateTime.telemetry_modules_ping", 0); user_pref("app.update.lastUpdateTime.xpi-signature-verification", 1536599607); user_pref("app.update.migrated.updateDir", true); user_pref("app.update.service.enabled", false); user_pref("app.update.showInstalledUI", false);

Asked by tmitten 1 unyaka odlule

Answered by tmitten 1 unyaka odlule

  • Okugcinwe kunqolobane

Had manual update set and it updated automatically anyway to 64.0b1 [beta]

Very aggravating, I specifically set to ask before installing updates, and it updated anyway. Reason being I was using a plugin that is no longer supported in the new ve… (funda kabanzi)

Very aggravating, I specifically set to ask before installing updates, and it updated anyway. Reason being I was using a plugin that is no longer supported in the new versions and I cannot find any evidence that he is still an active developer. It was ExQuilla for Microsoft Exchange. I was using it for exchange and my Microsoft live account. Now I do not have access to these accounts and it is quite frustrating. It looks like I will be starting my search for a mail program once again since your update setting does not do what it is suppose to be designed to do.

Asked by ms308680 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule