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imap conversion problem

I'm walking through the steps for changing my account from pop to imap. when you click done and it asks you to log in to your google account, it gives me my account name… (funda kabanzi)

I'm walking through the steps for changing my account from pop to imap.

when you click done and it asks you to log in to your google account, it gives me my account name, but when I hit next, it just clears it and nothing happens.

I don't see anything in the instructions on how to solve this.

Thank you.

Asked by eric.dobson 2 iminyaka edlule

Answered by david 1 unyaka odlule

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Gmail with Thunderbird using OAUTH2 - not Connecting nor creating a Cookie

This is my first post. But I have been reading and benefiting from all the expertise I have found here for many years! Thanks to all! Trying to plan ahead for the Gmai… (funda kabanzi)

This is my first post. But I have been reading and benefiting from all the expertise I have found here for many years! Thanks to all!

Trying to plan ahead for the Gmail OAUTH2 change, I upgraded to Tbird 91.9.0.

My Account Settings all transferred to the new version. I do have multi Gmail accounts, as well as other email accounts, but from other posts here, this should matter.

While I am a long term Tbird user, I am a newbie with OAUTH2. I can't seem to connect. So I am writing here for help!

My setup: - Dell notebook running W10 - internet connection strong - am using a Netgear Nighthawk Hotspot Router, which works great with

    everything else, so I really doubt that is an issue

- testing without a firewall; running McAfee - resetting Tbird account back to "Normal Password", then Gmail connects

Incoming Server set to IMAP: imap.gmail.com:993 w SSL/TLS and OAuth2 Outgoing: smtp.gmail.com:465 w SSL/TLS and OAuth2

I have been consistently testing with the same gmail account: - YES, I know my password; it works with both the Gmail web interface,

   or after going back to "Normal Password" instead of OAUTH2

- allow any Alert emails via Gmail Web Interface, repeatedly. - Ran Captcha ... many times! In case someone else reading here needs this, it is here: https://accounts.google.com/b/0/DisplayUnlockCaptcha and you must be logged into the Gmail Web Interface when running this. I have learned to take a pause after running this, for it do its thing.

If Toad-Hall is reading this, I found your list of steps here very helpful: https://support.mozilla.org/en-US/questions/1375558 Worth repeating for others who are struggling, like me.

As recommended here: https://support.mozilla.org/en-US/questions/1373706 Cookies: all cleared Remembered Passwords: all cleared

Also looked at this: https://support.mozilla.org/en-US/questions/1375702 Originally, my cookies WERE blocked. I did need to change my Web Content as recommended in this post:

   Selected: Remember web sites and links I've visited
   Selected: Accept cookies from sites
   Accept third-party cookies: Always
   Keep until : they expire
   Not selected: 'Send web sites 'Do not track'..... 

Also: In Privacy and Security -> Web content -> Exceptions, added: https://accounts.google.com set to 'Allow' and Saved Changes. Then exit Tbird, took a short pause, started Tbird again, per the advice to properly update the files.

Should I be doing BOTH of these? This post shows options: https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20 So if I Select to accept cookies, should I also set the Exception??? I have tested various combinations of these settings, but not seeing a cookie.

In Tbird, when testing to connect, I see:

"Sign in with your Google Account" Enter my account password (I see an error msg here when I typo the password, no error when entered correctly) Also, have checked "Stay Signed In" while trying to Authorize, as recommended. then click Allow on the second screen.

After a few seconds, keep seeing popup in lower right corner of screen: "Authentication failure while connecting to server imap.gmail.com" Sometimes, this msg does not popup, which seems odd to me, but it still fails: Cookies: still empty Password: still empty

I keep updating and reading and updating the setups and testing again, but no cookies for me!


I admit I have gotten off track, testing and reading posts:

Thought my problem might involve Certificates for a while, but now do not think OAUTH2 is using Certificates. Right?

Thought for a bit it might be Javascript disabled, but I am NOT seeing the popup window that shows this error, from this post: https://support.mozilla.org/en-US/questions/1373379 refers to: https://support.mozilla.org/en-US/questions/1286410 Did find my way to Config editor: https://support.mozilla.org/en-US/questions/1349136 Followed this advice: "Click the 3-bar menu icon, Preferences, and find Config. editor at the bottom of the General section. Or, type editor in the search box at the top of Preferences." Then searched for "Javascript" and found most of settings were true, like javascript.enabled is "true". Should everything that a search for javascript finds be set to true? Since I do not see the error msg, I believe this is not my problem.


Stans posted another helpful summary here: https://support.mozilla.org/en-US/questions/1375538 "After you've changed your accounts to OAuth2, delete all records of your Google Account passwords from Thunderbird's password vault (Saved Passwords). With OAuth2, your passwords are not stored by Tbird. Instead, an OAuth2 token (a long string of meaningless characters) is stored in the password field. That's what you should see after completing the OAuth2 process for each of your accounts. You have to do it twice, once for incoming and once for outgoing server. Also, you must allow cookies in Thunderbird's Preferences, otherwise it won't work."

If I am following this correctly, after testing to try and authenticate, I should see a Cookie and a Saved Password being created but they are not.

Think this is my problem!


In Gmail web interface, I am not sure of some settings:

In Manage Your Google Account -> Security:

1. Should Sign-in 2-step verification be on/off? (its off) 2. Third Party apps w access shows Tbird (think this is new, don't recall it before) 3. Allow Less Secure App: turn off (was On for normal pswd; either way fails w OAUTH2) (think I have tested all combinations of the above, with no success) I welcome suggestions on how I should set these to connect with OAUTH2.

I feel like I am getting close here, but I am stuck. Is there anything else, maybe something I have not heard about, like Captcha, that I should try?

Have I missed a setting somewhere? Suggestions???

Meadowlark13

Asked by Meadowlark13 2 iminyaka edlule

Answered by Toad-Hall 1 unyaka odlule

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PLEASE URGENT! - Interference of Yahoo-Login in my LOGIN into my DEFAULT-THUNDERBIRD ...

MAY 7, 2022 Hi: I'm using the 'BEST in the WORLD Mail-Program - THUNDERBIRD' for MANY YEARS together with my Email address with Frontier.com for ABOUT 20 Years - since th… (funda kabanzi)

MAY 7, 2022 Hi: I'm using the 'BEST in the WORLD Mail-Program - THUNDERBIRD' for MANY YEARS together with my Email address with Frontier.com for ABOUT 20 Years - since their beginning of their Fiber OPTICS Technology! I was pretty happy with the FLAWLESS(!) Frontier.com Internet Service UNTIL they unfortunately hired the disorganized YAHOO-Server Service: this UNFRIENDLY YAHOO is once-in-a while interfering when I'm trying to LOGIN to my DEFAULT(!) THUNDERBIRD ...does NOT ALLOW me to LOGIN to THUNDERBIRD AT ALL ...ABSOLUTELY RIDICULOUS!!! I've OBTAINED HELPED several times in the past from Frontier.com Support but this is my MAIN REQUEST FROM MOZILLA FOR HELP: CAN ANYONE HELP ME TO FINALLY END THIS RIDICULOUS YAHOO-INTERFERENCE in my LOGIN TO MY THUNDERBIRD, PLEASE - AN EFFECTIVE HELP TO PUT THE END TO THIS BEHAVIOR OF THE YAHOO WILL BE GREATLY APPRECIATED ...?!? In advance - MANY thanks ...dh

Asked by thorsak 2 iminyaka edlule

Answered by thorsak 1 unyaka odlule

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Passwords Thunderbird

Hi I work for in a corporate environment and due to security policies our employees and staff members are not allowed to see their thunderbird passwords This however is … (funda kabanzi)

Hi I work for in a corporate environment and due to security policies our employees and staff members are not allowed to see their thunderbird passwords

This however is an issue considering that you can just go to privacy and security and select show passwords and get immediate access to all passwords. Primary passwords are not ideal either considering the employees can't know them as well and you need your pp to sign into thunderbird in the first place.

I have tried disabling the show passwords button by adding the pref.privacy.disable_button.view_passwords;0 setting to the config editor as a boolean and setting it to true but the 'Show Passwords' button is still accessible.

Is there any way of hiding stored passwords in thunderbird without having to log out of the account?

Asked by david598 1 unyaka odlule

Last reply by david 1 unyaka odlule

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Spam emails

I have started getting lots of spam emails that Thunderbird is not identifying as spam. They go through to my Inbox. Thunderbird is identfying other emails as spam and co… (funda kabanzi)

I have started getting lots of spam emails that Thunderbird is not identifying as spam. They go through to my Inbox. Thunderbird is identfying other emails as spam and correctly puts them in the spam folder.

Examples today are from Order-Shipment and Professional Who's Who.

Why is this happening and what can I do to stop it?

Asked by Patrick 1 unyaka odlule

Last reply by christ1 1 unyaka odlule

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Email was hacked and password compromised.

My email address and password were hacked today, so I can't get access to Thunderbird. I contacted my Webmail provider (Telstra - Australia) who have issued a new passwo… (funda kabanzi)

My email address and password were hacked today, so I can't get access to Thunderbird. I contacted my Webmail provider (Telstra - Australia) who have issued a new password that works in Webmail. However, apparently TB is only updated(?) once a month, and until then, my password isn't recognised by TB, so I can't get access to send and receive emails. I hope that makes sense. My questions are: is it true that I may have to wait up to 1 month to get this sorted; if an update is needed, when is the next date this will be done by TB; and is there any way that I can get my password sorted before the next update.

A probably related issue is that my Instagram account was hacked about 3 days ago and I got a scam email saying that my laptop had been accessed.

Thanks, Graham

Asked by gburnfie 1 unyaka odlule

Answered by david 1 unyaka odlule

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Thunderbird V90 password manager does not save passwords

I upgraded to V90 because Gmail will not work with Thunderbird after May 30, 2022. Since upgrading, password manager does not work, (won't store passwords) and I have to … (funda kabanzi)

I upgraded to V90 because Gmail will not work with Thunderbird after May 30, 2022. Since upgrading, password manager does not work, (won't store passwords) and I have to manually sign in to all my Gmail and Hotmail accounts at every start up and every time I select "Get Messages" on menu. I tried restoring to previous version and reinstalled V90 but it does not fix.

Asked by van67890 1 unyaka odlule

Answered by Matt 1 unyaka odlule

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BUG: Thunderbird detects spam for whitelisted addresses

Dear all, please cannot find help for this topic. I am using Thunderbird on all my equipment, I install it to my friends, on every Windows that went under my hands. O… (funda kabanzi)

Dear all, please cannot find help for this topic.

I am using Thunderbird on all my equipment, I install it to my friends, on every Windows that went under my hands.

On every installation I have enabled spam detection: Enable adaptive junk mail control for this account WITH THIS SETTING: Do not automatically mark mail as junk if the sender is in (Personal address book, Collected addresses) - this settings has to "whitelist" whole Personal addresses and Collected addresses, too.

Then, in global settings I checked these checkboxes: When I mark messages as junk: Move them to account's "Junk" folder Mark messages determined to be Junk ak read Enable adaptive junk filter logging

Despite of these settings, Thunderbird from time to time, detects messages as Junk from whitelisted senders, too! It's very unreliable, when you mail with someone on daily basis and suddenly, some important message fall into Junk folder from this sender. Of course you have no reason to check the Junk folder for addresses from whitelist. Has anybody experiences with this Thunderbird bug?

Asked by lubo.penzes 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

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Emails getting rerouted and read by an Iceland address

I've been working through Thunderbird for a few years now but recently I've received word from a client that emails are apparently being rerouted and read through Iceland… (funda kabanzi)

I've been working through Thunderbird for a few years now but recently I've received word from a client that emails are apparently being rerouted and read through Iceland. Here is what they are getting:


Your message

  To:
  Subject: RE: FW: Your SSL Certificate is ready.
  Sent: Tuesday, May 10, 2022 1:17:19 AM (UTC+00:00) Monrovia, Reykjavik
was read on Tuesday, May 10, 2022 1:17:35 AM (UTC+00:00) Monrovia, Reykjavik.


I don't know if this is happening on his end or mine and I don't know how to check and confirm. It has happened when sending emails through two Gmail accounts through Thunderbird and I have two factor authentication so I don't believe the email accounts themselves are compromised. My best guess is that the issue is an email client, either mine or his. Is there any way to confirm?

Asked by sharpd.blackballdesign 1 unyaka odlule

Last reply by sharpd.blackballdesign 1 unyaka odlule

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There is NO 'OPTIONS' tab in the thunderbird menu so just HOW am I supposed to be able to change the password for my email?

Your site tells me that I have to go to the 'options' tab in order to change my password but there is NO options tab and no matter where I look I cannot find where passwo… (funda kabanzi)

Your site tells me that I have to go to the 'options' tab in order to change my password but there is NO options tab and no matter where I look I cannot find where password are stored or how they can be changed. I have windows 10. I've also tried using thunderbird on a different (windows 7) machine and can't get it to work at all. It's not exactly user friendly is it? I guess if you're a techie and love finding this stuff out then it's great but for a normal non-techie it's pretty hopeless trying to navigate around

Asked by doug_horrigan 1 unyaka odlule

Last reply by georgeppff 1 unyaka odlule

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Gmail's upcoming OAuth2 requirement

I've been running TB38/linux for a long time and have many extensions and .css entries. In order to comply with gmail's upcoming OAuth2 requirement, I just installed TB9… (funda kabanzi)

I've been running TB38/linux for a long time and have many extensions and .css entries. In order to comply with gmail's upcoming OAuth2 requirement, I just installed TB91 and copied over the contents of my TB38 profile into the newly-created profile.

Imagine my disgust to find that none of my .css entries (mostly involving fonts not dealt with in the preferences) and most of my extensions and colors are inoperative. I've been tweaking TB since it was Netscape .9 and appearance and LEGIBILITY (Arial bold) is really important for something that I use for many hours per day. Quite frankly, I hate this new version. If I have to I will use it in order to avoid losing my SORTED email going back to 1995, but I'll do it resentfully.

It has been my experience that with each update I lose something of value to me -- hence my stop at V38. What is the oldest version of Thunderbird/linux that will satisfy gmail's OAuth2 requirement?

I'm sure I'm not the only one wondering...

Asked by bashley101 2 iminyaka edlule

Answered by bashley101 2 iminyaka edlule

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AOL generated app for Thunderbird

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I … (funda kabanzi)

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I suspect that I may not have followed the instructions completely and would like to start over. Do I need to delete the AOL generated password on AOL and create a new one or just create a new one for the outgoing server? Would appreciate any help! JD

Asked by saints15 2 iminyaka edlule

Answered by Matt 2 iminyaka edlule

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Preventing synchronization of Thunderbird address book with Gmail contact list

Background: I realize that synchronizing a cellphone with Gmail accounts has great value for the vast majority of people, but it is a great annoyance for me. Gmail has lo… (funda kabanzi)

Background: I realize that synchronizing a cellphone with Gmail accounts has great value for the vast majority of people, but it is a great annoyance for me. Gmail has loaded hundreds of email addresses into Contacts on my new cellphone. Since only a few of the entries have phone numbers recorded I would like to remove all the Gmail contacts from the cellphone and enter a very small number of contacts manually.

Question: Is there a setting in Thunderbird which severs a connection between Gmail contacts and Thunderbird contacts so I can delete them from the cellphone without fear of deleting them from Thunderbird. (I'll deal with Google Support to find out if I can sever a connection between Contacts on the cell phone and Gmail.)

Asked by goldenyears 1 unyaka odlule

Last reply by david 1 unyaka odlule

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TLS 1.0 and 1.1 cannot acess GMX EMALES HOW TO UPGRADE TO TLS 1.2 OR 1.3

I have TB 91. set to a pop server using SSL/TLS but got a message from gmx saying I will not be able to receive emails on TB AS IT USES OUTDATED SECURITY ... After the … (funda kabanzi)

I have TB 91. set to a pop server using SSL/TLS but got a message from gmx saying I will not be able to receive emails on TB AS IT USES OUTDATED SECURITY ... After the protocols TLS1.0 and TLS1.1 have been deactivated, the transfer of emails between your affected device or program and our GMX servers will no longer work; i.e. no emails will be transmitted to or from your GMX email account using TLS 1.0 and TLS 1.1. Third-party email programs such as Outlook, Thunderbird or pre-installed apps in which you have set up your GMX email account.We recommend that you only use newer devices and programs that support the latest TLS 1.2 or 1.3 encryption protocols and transfer your emails securely. How do I change this in TB to continue to receive emails please? M Hunt

Asked by thehunts 1 unyaka odlule

Last reply by Toad-Hall 1 unyaka odlule

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email server not accepting Thunderbird password

My Imac Mojave OS was off for 4 moths.When I turned it on I could not get or receive emaiil.I went through all the steps listed and checked my password and user name and … (funda kabanzi)

My Imac Mojave OS was off for 4 moths.When I turned it on I could not get or receive emaiil.I went through all the steps listed and checked my password and user name and still cannot get email to work.I can get email on the internet from my ISP.

Asked by hpete 1 unyaka odlule

Answered by Stans 1 unyaka odlule

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Troubles log in to my thunderbird mail from my home computer

Hello, I am trying to log into my thunderbird account from my home computer and it gives me this error message that maybe my username or password are wrong but I am sure … (funda kabanzi)

Hello, I am trying to log into my thunderbird account from my home computer and it gives me this error message that maybe my username or password are wrong but I am sure it is correct . Can ou please help me

Asked by enneitakh 1 unyaka odlule

Last reply by Stans 1 unyaka odlule

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Cannot Log On to Gmail

I have just re-installed the latest Thunderbird. Authentication Oauth2. I have given gmail my phone number to call for authentication. After the first test, gmail will … (funda kabanzi)

I have just re-installed the latest Thunderbird. Authentication Oauth2. I have given gmail my phone number to call for authentication. After the first test, gmail will not call my phone and will not log Thunderbird in. I cannot get in Thunderbird messages recently sent through the online browser into Thunderbird.

Asked by raeladybug 1 unyaka odlule

Answered by Stans 1 unyaka odlule

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Changing the email address on my account

My account email address has changed, but I cannot find out how to change it to my new email address. The Help article didn't make sense because it said: go to the Menu … (funda kabanzi)

My account email address has changed, but I cannot find out how to change it to my new email address.

The Help article didn't make sense because it said: go to the Menu button, but I couldn't find a Menu button.

Asked by BenHur65 1 unyaka odlule

Last reply by david 1 unyaka odlule

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Need to login with oAuth2

Google has dictated that there will be no acceess to Gmail via thunderbird using password I have changed to Oauth2 and have used google to log in & get emails, so fa… (funda kabanzi)

Google has dictated that there will be no acceess to Gmail via thunderbird using password

I have changed to Oauth2 and have used google to log in & get emails, so far no problem.

Now I still want to use a password to get emails every time I use thunderbird now I have Oauth2 set there is no need to log in.

How do I make a change still using Oauth2 so that I still have to enter a password

Asked by x38class 1 unyaka odlule

Answered by Matt 1 unyaka odlule

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Failure to authenticate new Google account

I have an associate who has Thunderbird 91.8 on Windows 11. She has a Google Apps email account in our TM.org domain and has been unable to get it set up in Thunderbird. … (funda kabanzi)

I have an associate who has Thunderbird 91.8 on Windows 11. She has a Google Apps email account in our TM.org domain and has been unable to get it set up in Thunderbird.

Failure to authenticate imap.gmail.com when setting up a new account. Tried pretty much everything the troubleshooting posts have suggested, cookies, etc. Talked with Google Support (it's a google apps email account). Attaching the settings for the incoming server. Have checked and verified the password and email address.

Really would appreciate some help.

Thanks, Jim

Asked by Jim 1 unyaka odlule

Last reply by Toad-Hall 1 unyaka odlule